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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 6,267 reviews
  • Rated 4 out of 5 stars

    Does the trick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my first purchase of this type product and I relied on the store employee to help me. I uploaded all files from old computer, it takes a really long time, but I'm told that is expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    appears OK but have not had to recover yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    appears OK but I have not had to perform a recover operation yet. I would expect it to perform as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this last a long time. Never had an issue with external drives and I love the look of this drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my sisters external hard drive for her Xbox one and so far we haven't had any issues on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This the best hard drive ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second hard drive and I'm planning to get the 3rd one I bought q toshiba and didn't work for me .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and handy hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hard drive as backup for my files and photos. Quality and data transfer speeds are very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so glad to purchase this item which will allow us to backup our data. I feel this is a must have item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functioning Properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. The associate said that by his personal experience, it should last much longer than the other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more space on my Xbox and this great. It took a bit to transfer the data and then it was smooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great small and portable external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I have ever used on of these but it has proven to be a nice addition in being able to save information and carry with me on a trip or to family or friends and access work if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital makes the best hard drives so dont waste your time and risk your data with anyone else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent size... questionable speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital now has this in both a 2TB as well as a 3TB version. I've had mixed results with the transfer speeds. Sometimes I can only transfer at 15 MB/sec, other times I get 75 MB/sec

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western digital hard drives!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for work backups and i've never had one fail. These drives are really durable and dependable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD My passport real passport size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this is In BestBuy for very good price. This hard drive is really light weight easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lost a bunch because I didn't have backup, now I feel a lot better knowing my files are being backed up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is performing as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the product installed by the Geek Squad from an old data storage device. So far it has worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always happy with WD hard drives for the price and quality of the drive. Never had a bad experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. Usually buy Sandisk, but this was on sale. Can't really tell the difference yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This storage unit is compact and works well with my computer and east to take along, it is compact for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great and is cute to boot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new backup and my tech guy recommended Best Buy. Sales person was very helpful and professional.

    I would recommend this to a friend