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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 6,267 reviews
  • Rated 5 out of 5 stars

    Great portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly. No problems with it all of my information transferred and my computer issue was fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Linux drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is fast and works great as an alternate boot Linux system drive on my work Windows computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very smooth no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good price for the such an item. Definitely going to buy more when especially when there on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these to make backup copies of data to copy to other devices. They seem to be very rugged and fast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Limited beneficial use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend by Geek Squad for them to retrieve lost data. Found out later it doesn't work with Windows 10. Couldn't use it after Windows upgrade.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portable external hard drive good for first timer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to figure out how to use the passport portable hard drive on my own. If was not difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this unit to use for time machine and am quite satisfied at how much faster it is than my old WD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this product for extra backup for my work computer. This product will definitely help with that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, works flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using the external drive as a TimeCapsule backup to my 1 TB drive. It works without even noticing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wd - My Passport Ultra 1tb External Usb 3.0/2.0 Portable Hard Drive - Classic Black..great hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast and secure storage device. I'm a big fan of WD storage and this model did not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Passport Drive is EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Computer Technician I recommend these to all my clients as a great means of protecting their data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this day in age, you gotta have external storage files. Western Digital is a good brand to pick up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1TB Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is quick enough for my application but the USB connection drops easily. I'm not sure if the problem is with the USB connection at the drive or at the connection to the laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a tutorial, but there wasn't much info in the box. I went to U-Tube, and found out how to use the item. Works quickly and efficiently. Happy to have back up for all of my files!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is such a handy hard drive for being able to carry with you wherever you go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for doing daily laptop backups. I have it connected to my router for time capsule backups.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes my 3rd portable hard drive. I'm not replacing because something has happened..... I'm adding to my collection. Better organization. One for work, home, and now one to travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great external drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great drive It was smaller than I pictured to be in person.also comes in a variety of colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    liked it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have knowledge about the external hard drive. Best buy helped me to get the best one. Thanks

    No, I would not recommend this to a friend