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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 6,267 reviews
  • Rated 4 out of 5 stars

    good device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed it right away. I bought it without reading any reviews I was in a rush. I plugged it in and no problem at all.... it is easy to use and super fast. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is used on my dish hopper3 with sling. It is working great for back up of programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good data backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some difficulty understanding how to get it working after I hooked it up, But that's probably just me. I've had this same one before and luckily never had to rely on it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent storage for the priceq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for the price. Works flawlessly and is quick (USB 3.0 and 2.0) Works on Mac and PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy find work great no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went online to check prices and store location , prices online matched what i found in store .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, reliable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is half the size of the WD 500GB drive I bought a few years ago. Data transfer rate is pretty good, but not mind-blowing. Small enough to fit in a shirt pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good external hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good item It was very nice to shop on bestbuy on line and fast free shipping Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to pug in the drive and within seconds was able to start saving pictures to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a fabulous value for the product. It is worth far more than the actual cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some more storage space and this fit the bill perfectly. I will definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased one for a friend and liked how it worked so well I purchased one for my self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to take to college to back up his computer. Working out great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple & Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say here, it works as a reliable back up drive with very simple USB plug and play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and stores all of my pictures and documents I don't want to loose. Upload speed is a little slow when moving a lot of files but for the price it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent External drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new external Hard Drive very much. this is very sleak and I use them frequently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal for 1TB external solid state drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for general backups of important files, pics, etc. Since its solid state it will last for years to come and USB 3.0 means you'll access your files or upload fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external drive. Works great for my computer and I can use it any computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It helped me to consolidate all my data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I consolidated all my personal documents and family pictures in one hardware component

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This products worked great for what I needed it for. Used it to hold more shows on my DVR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Initial use has been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate at Best Buy was great (Kevin) in transferring data from my old phone.

    I would recommend this to a friend