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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 6,267 reviews
  • Rated 5 out of 5 stars

    Nice and slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this for additional storage for my Xbox One and it's working as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD my passport is a good deal for the price and also rewards you with $10 gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and dependable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hard drive. The included software allows you to schedule periodic backups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to make sure I had a back up , this has worked up to now for what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Drive Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive worked great. It was on sale too. Works great in Windows 7 and Windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought other brands, but so far this is the best I ever got, for a fair price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good hard drive if using on only one OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently switched this hard drive between a Mac with an older OS to a newer Mac with OS El Capitan. After using it between the computers, I started having issues with the hard drive and it became read-only and no longer showed up on the computer with the older OS. After reading forums, this is an ongoing issue with many WD passports where you cannot move them from an old OS to El Capitan. Files from the drive were eventually moved to a new external and the old one is no longer usable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue installing the drive with a Windows 10 computer, but support at Western Digital helped me make needed changes to settings and it works just fine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of the Western Digital hard drives, they are amazing and very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service, easy delivery and good product, sort of easy to find on store website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add-on For XBOX One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this hard drive to supplement the storage on my XBOX One. It worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am using this as a backup to my security system. I have several for many applications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice compact drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact easy to carry drive. The capacity is a little small for current standards

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As a backup drive it works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backup software that comes with the drive can be better. I have a Seagate at work and the backup runs constantly instead of running on a schedule that WD provides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with this backup I feel like my data is safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good in blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive, just in blue. I like the new colors, it helps me keep my drives organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this a very good product as I am replaceing an old one that I have had for several years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! I needed this and it is a perfect USB size for all my downloading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, never crash, it has fast USB for faster transfer, and it is very quite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no drama. Good speed. I don't use WD software, I only use Windows Backup.

    I would recommend this to a friend