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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 6,267 reviews
  • Rated 5 out of 5 stars

    A great way to add extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased several of these hard drives over the years, and they all work great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't come with instructions so I wasn't sure how to use it with my Mac. I had a little trouble at first was able to figure it out after looking it up online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice hard drive for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice portable hard drive for everyday tasks. enough memory to keep my favorite movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this external drive would die within a month but it's holding in there. Would buy again. Still gives me the feeling I'll break it just by holding it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for business and pleasure. Most of my programs work with this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works great. No complaints at all, runs well and quick transfer speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product to back up my laptop. Works well and fast. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compatible with Windows 10 and fast data transfer for pictures and text data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 4 out of 5 stars

    Great little hard drive.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive after buying my first labtop. Wanted a place to store my music, photos and eventually my gopro videos. So far its been a great buy. Simple to work. Just open up, plug the usb end into computer then other end into hard drive. Turns on and off with my labtop. Transfers my photos and music almost instantly. The size of the hard drive is small and fits perfectly behind my labtop on the desk. Only negative is the cord length is short. About a foot or so. Must buy if looking to back up files. Ordered online and picked up with in the hour in store. Great service from best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for home and bussness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and efficient im very happy and would definitely recommend it to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product it is the second one I've bought because of how nice it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hard drive. I use it for my Xbox one as extra hard drive. A must buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A lot of storage in a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a portable hard drive to store items from an old computer I was replacing. This one was on sale, so I purchased it. It's a hard drive and it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and enough storage for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an additional storage device and this fit the bill for both size and cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great one!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have it working just fine!! They need to add case!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to backup and restore all of my data on my Toshiba laptop with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was advised to get this and it has been fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get this per video transfer company moving old 8mm tapes to hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive easy to setup and use... I am very happy with purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This is ok but inconvenient to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the Geek Squad folks broke my computer tower, the store manager offered this device to me for more money than the $100+ already spent.. It has the data that was downloaded from my old computer that they broke, but it is really inconvenient to find the documents and download them. But at least they are there. The device is ok, but how I came by it isn't, so I'm not recommending it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup. Great software for backup and encryption. Can schedule hourly backups.

    I would recommend this to a friend