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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 6,267 reviews
  • Rated 5 out of 5 stars

    Cheap storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast hassle free shipping. Reliable cheap storage that is plug and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid drive, I prefer this version over the newer one with the strange design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, hooked it up to my xbox 1 and was able to transfer my games quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome unit for backing up your computer,don't get caught without a back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transferring speed is fast. Also 1TB is more than enough for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, great price, highly recommend to anyone looking for a backup drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def if I had to buy another one I would def refer it to a family member and friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great idea for secure offsite storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the unit has been extremely valuable to me and in saving my work in a secure place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD hard drive are the best value for money, no issues and its worth trying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD BEST AS ALWAYS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REMAINS TO BE BEST IN EXTERNAL HARD DRIVES, THE SLEEK DESIGN MAKES IT BETTER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ideal backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backing up now that I have windows 10. This makes it a snap for monthly backups!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I did not realize I had to be online to transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased the passport to transfer my files from an old PC but did not realize I had to be online. At this time I do not have a connection to go online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has allowed us to free up space on our computer which allows it to run faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good item for what I needed. It saves all that I need movies pics n more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great hard drive for backup your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I could do to keep my information safe and not lose anything .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to save large files. I have not have any issues with the hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not too difficult to set up. The first backup of everything took about six hours. I'm deducting a star because the functions aren't very intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! Its actually pretty darn fast! I am happy with this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked smoothly with my PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive worked smoothly in transferring files from my older WD My Paasport to the new WD My Passport Ultra. Haven't tried the other features yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using it for Time Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this drive for Time Machine right now on my MacBook and it works great!

    I would recommend this to a friend