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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 6,267 reviews
  • Rated 5 out of 5 stars

    Great for saving large amounts of data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive runs fast and smoothly and also saves a lot of data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not tech savvy, but setting this up to work was a relatively easy task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the products and shopping there I never had a problem with any of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to backup my hard drive and this was the best product to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second portable hard drive from Western Digital and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by the Best Buy sales person. It works fine. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital makes some of the best data storage devices. always dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great idea, should have gotten one sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a relief to know everything is saved, and in an easily accessable location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, knowledgeable sales associate assisted with questions and answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to back up data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the program included with the HDD makes it a lot faster to back up data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great way to back up everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is a great way to back up all of your important files and photos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great asset for my security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended to me, I decided to get it and am pleased with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatically stores my photos with no problems. Very happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent hard drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I've posted this before, but this is an excellent hard drive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got three since they were cheap. Made nice thanksgiving gifts for cousins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be automatic, don't know how to check if the back-up will work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great backing up my MacBook pro, wish I would have hotten the larger one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best I ever used wood tell all my friend and family keep up the good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for A Low Cost. Very portable with no external power needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB 3.0 makes it faster to transfer data. Satisfied with Purchase.

    I would recommend this to a friend
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