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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 6,267 reviews
  • Rated 5 out of 5 stars

    A safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't be without one. My information is secure if my computer crashed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these external hard drives. This is my 5th one and they hold up well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple to use and explains each step.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used an external storage device before and this one was recommended by a member of the Geek Squad to use as a backup for our computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome Portable HDD. The read and write speeds are fast too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is the only backup drive I use. Not only for myself but for my customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external Storage Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external storage option. I would recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong. Bought this item a while ago and it's still like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Does what I need it to do. Holds up to my rough environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has had no issues so far. We have been using it quite a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent simple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I asked for and am using to this day. Nice affordable unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old one with a new one and now the pic is running fast and smooth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good drive. fast read and write speeds and it is very small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Perfect Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect,Fast and Durable for your data Backup. Go with it i Recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for this brand, run very well n good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Just was the hard drive I need. Good rate of transference. Solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to backup her Mac. Works fine, no problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad used it to back up my Asus computer when I had it in for repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got all of my data transferred from my old computer to external hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great memory for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this memory to storage my photos and music ..and so far so good ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using this for 2 years now and never have problems.

    I would recommend this to a friend
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