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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 6,267 reviews
  • Rated 4 out of 5 stars

    Great plug in product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An item we all need, mobile memory and security for that information saved on that product's memory. Great price and service. What else can I say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much and look forward to using it for a long period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD is such a trusted brand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is very fast! I use it to add on storage to my XBOX One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought this as a gift for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a similar device so I told my son he should get one. Hence a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Western Digital Drives there all incredibly fast and last forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far 0 issues with this drive. The auto backup software is very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for a computer backup system, to make sure projects get done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is used to back up my computer and came recommended by Geek Squad as the easiest to use to have a system to cover you in case of viruses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great on MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is too good for a HDD. I use it on my Mac for additional storage and it s for speedy transfer. I personally like maroon color instead of black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came in handy I needed it for class and it works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This passport external hard drive is perfect for designing/art classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad recommended this and I like it; thanks for the recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RETREIVING DATA FROM A BROKEN LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT DID WHAT THE TECHNICIAN SAID IT WOULD DO. I AM HAPPY WITH THE PRODUCT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very useful device that will serve as an external backup unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to others, this was best product. Very Light, compact etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and predictable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. 3.0 is FAST!!!! You canalways count on WD hard drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Bought it on sale, great value, won't work on a Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for my needs, which is backing my iMac up on time machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for backing up your important data like digital photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced right and works as described. Very easy to set up...plug and play!

    I would recommend this to a friend
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