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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 6,267 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and powerful, good deal thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended by Dell Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. No complaints. Good product for me!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed additional space - great value for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great backup solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one to hold my music, but it crashed 2 1/2 years in. Covered under WD warranty. Bought 2 more to have redundancy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad recommended item & backed up my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a Birthday gift and they loved it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and easy to carry in purse and luggage holds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable light weight take anywhere great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked as advertised, very easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that I expected in a backup hard drive,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as an external hard drive for my xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, and very accessible. Love the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good portable backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale before Christmas only to find it even cheaper after the holidays. Works as expected. Easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and working fast..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for video games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive. I almost use it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive. I almost use it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this brand in the past. It's Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do, USB 3.0 is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for holding pictures and music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i could load this hard drive up with music and plug it into my car and use it as my mp3 but it doesn't work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "My Passport" is small and easy to use. It comes with a USB 3.0 cable, some other units not come with a cable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD Hard drives have always been good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive from past experience with Western Digital they have always been a very reliable brand.

    I would recommend this to a friend
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