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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 6,267 reviews
  • Rated 4 out of 5 stars

    Great drive unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a hurry to make a decision so I was offered to this hard drive. I wish I bought the 2T drive instead.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great storage and convenient for reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using MyPassport successfully for many years now and would recommend having a couple at all times,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    you can save files to it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nothing impressive, one way or another. It does what it needs to do. But I write this review because it's listed on the website as featuring a "Tough, compact design" that resists shocks. That's ridiculous. This is cheap plastic that feels like it would break if you dropped something on it. It works well enough to store memory, but I'll be careful not to bump mine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A bit expensive but does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting on this product for quite sometime now. Now that I've purchased it, the product does its job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Long time wish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have a HDD and i was looking for this for a long time and i grabbed it. Very useful and handy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good producy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the hard drive is doing its job. No complaint here. I will update should I have any problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value for Portable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these drives often for work and find them essential when traveling and need to take many files with me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised and got it at a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the backup on sale plus Western Digital has a good reputation. Have it set for my W10 backup drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to reformat to use on a mac, but I put my files on it and shipped it off to client. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Siri ability to search shows. Larger remote is good. Have to download apps when setting it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for storing my data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as was promised. I am not very tech savvy so I took Best Buy's recommendation. Am pleased so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performs as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for music storage and the WD Passport provided very fast transfer speeds - worked as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not as slim as Seagate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as slim as Seagate, but not bad. The Seagate died in hot 95+ F weather. Hoping this will be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful in an emergency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to back up my pictures and data on my laptop quickly and this product did the trick effectively.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ran out of space on my mac. This was wonderful I uploaded all of my pictures and now I have space!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well and seems fast enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Xbox One and it seems to work well and is fast enough to load games quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for anyone to use and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exellent product easy to use . small an compact for easy storage and small enough to take with you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose for which it was purchased. Sales person helpful in making determination to buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use light weight. Perfect for my use. I did look at a few of these. This was best for price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast external drive for laptop with small SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast file transfer times and compact design. Very pleased and plan to buy another for dual backups.

    I would recommend this to a friend
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