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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 6,267 reviews
  • Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to send to Cuba and does not work there, so be careful, do not waste your money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product to use for extra storage on your Xbox one

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 3 out of 5 stars

    Not good on xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It quit on me in 6 months not good liked it for a while.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and good hard drive I bought this for a gift and it's no problem just plug and play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plugged in and worked right away, but the backup ran for a long time the first time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is not backing up some files that i dont know why. other than that its ok.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 3 out of 5 stars

    storage is storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seemed ok, and will work with any computer. Just try.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Partial working parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB chord that came with this is nonworking. Works fine with an old chord I had.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great harddrive for travelers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was looking for a harddrive so that i can take my home computer materia on the road

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased for my Daughter's Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product in the past for myself, and have now purchased for my daughter.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mac issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues getting it to work with my Mac. Not intuitive and user friendly as I expected

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bought it in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different experience with this product, only because they had it in stock. Works good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but not so big capacity but the price is good

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Good external Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external hard drive which I needed for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    It good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice, lots of roor and use for all my computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing to import from Apple at first but once you get the hang of it. Good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just your average external hdd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing really special about it. This was the cheapest 1tb external hdd I could find.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, gave me opportunity to put there all my pictures from the old computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good back hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up my files. Its seems very slow though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it provides a storage need for back-up on my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product seems to be working properly and adding security for a necessary backup

    I would recommend this to a friend
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