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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 6,267 reviews
  • Rated 4 out of 5 stars

    solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid product, slim, case seems sturdy. no problems with recognition or formatting.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job for its size. May need a second one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works quietly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation is almost non existent and it does it's working behind the scene.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    More storage and handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More storage and handy. Helping me to carry easily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Thin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and flat easy to Cary easy to typ pretty fasy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup and connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by my store salesman who sold me my new computer for added security

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Small, portable and 1TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and portable - Great to back up your laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This storage device is user friendly and meets the advertised standards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and loads fast. I would recommend comes in various colors as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back Up Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient drive in that it also encrypted which further protects the data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good hard drive for general use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very useful and SECURE hard drive for storing media and general data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is perfect size for most if not all backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. just plug in. Can also be reformatted and partitioned as needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external hard drive. Decent value. Bought in a rush but I'm happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. Works well with Windows and Mac. Easy to carry in pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loads fast doesn't take long loading big files great hard drive for the go to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features and the ability to be able to store all my information.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it for the price just wish it was a little easier to install and mange

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does not tell you what all you have on the Passpor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not show you what all that you have down loaded into the Passport Ultra.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used nothing but WD back-up drives for years and been very happy. However, I must have become dumb over the years, because I hace had nothing but problems. It is probably me, but I would expect clearer instructions on installation and usage. I still love WD, but would be very careful the next one I buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Competitive Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good availability and a competitive price. Found everything in one location.

    I would recommend this to a friend
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