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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 6,267 reviews
  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK to backup a laptop. Recommend to someone as a backup drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is usually a solid product. It does the job and is a good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    small size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the dirve has a large storage space and can be encrypted for security

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could not use their program to transfer info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to store and geek squad advised to transfer with copy and paste.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard drive. Plug in and use. USB 3 is nice for better performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great quality, easy to purchase, good customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using it. So far so good. No issues. Wish price was avtaf lower

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data transfer was quick and painless. No problems with this device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Passport Ultra 1TB External USB 3.0/2.0 Portable H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for a friend who needed a bit more memory and back up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay a little slow in saving data. Good price for the device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to allow space on computer. Great product, great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product. Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Passport lived up to my expectations and functions well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good just in case my labtop crash it is getti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good thing to have just incase your computer or lab top crash.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great back up for ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for adding memory to my ps4 and did the trick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THIS FOR A GENTLEMEN IN THE OFFICE. NO ISSUES REPORTED.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was a little easier to use but does what it's supposed to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought based on product history. Happy with purchase, will buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the hard drive because they are good and powerful hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable storage at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color makes it easy to find and keep separate from similar devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used one of these before; still learning and need more time

    I would recommend this to a friend
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