Customer Ratings & Reviews

Ok okay item. Sits on myself I haven't taken out the box yet so I really can't give you a great review on it I'm just doing this for the 25 points they giving me to review this product

This is my 3rd Passport Ultra 1TB external HD. Its slim shape makes it perfectly fit in my pocket, in my jacket, in my bag for easy carry-on. This HD is fast and plug-and-play which is why I like it the most. Great and reliable product

Lack of clarity as to installation. Online no help. Best Buy staff was misleading and curt.

The item read "easy set up", in fact it was not. It was to complicated, it frustrated me and I returned the item. That part was "easy", Thank you BEST BUY!

Very hard to use can not get it to back up the files you want to back up.It only back up the files it wants to do some times. Can not back up on demand.

Got this to replace again 1TB WD drive that required additional powersupply. it worked so well, I got TWO. I use one for my Win 7 64bit system and one for my MacBook Air. They both work flawlessly.

I've called the company twice because the drive came with the wrong connections. Still have not received the right parts. What a waste of money!

This router would not connect to my cable internet service. Computer could see the router but it would not connect to the modem. Returned to store.

I bought this item specifically to use with my WD live to play movies and it won't read it not happy

All the back-up memory storage that I will ever need. Simple set-up. Did not encounter any problem transferring data. Price was about what I expected to pay. I would recommend to others.

Fast, compact back up drive. No problems with computer recognizing and immediately installing both with Windows 7 and Windows 10.

I am a photographer and needed a new external drive because my other 1 TB was on the verge of reaching its capacity. So I got to shopping around for a new external drive (my prior 1 TB is a Western Digital). In my search, I camps red this device to many others ones on the market. Hands downs this was definitely the right direction to go. I never had any problems out of my old and it want portable unless I carried my laptop bag with me and you have to plug it into a socket to get power (it's almost 7 years old). This device is small enough to fit in your front pocket and is to connect to your computer while on the go especially when I am on shoots and need to transfer something quickly. Overall I am just satisfied with this product and recommend it to anybody who is in need of a good external driver to keep your internal driver clean of excess data files.

My computer no longer sees my WD installed on the computer. Waste of money

I plugged it in and it backed up my data so quickly I couldn't believe it!

I have been in the market for an external hard drive for years and have been holding off but after losing some of my most precious photographs (I accidentally deleted them from my computer and cried like a baby) I finally took the time to review different types selected the WD 1TB which is perfect for all the pictures I have and still have room to spare! I plan on buying another for my mothers photographs and one for all my music. I definitely recommend it!

I'm using this for my over-the-air DVR. Works great and gives me lots of room to record HD programs.

I am not able to receive any signal from WI-FI in any room.

Absolutely a quality product that could not be easier to install. Also comes with WD software for backup and other disk utility functions. NOTE: do not plan to use a USB hub to connect this drive to your PC; plan a direct connection to a PC USB port. (This was my experience, anyhow. My PC did not completely 'see' the drive when hooked up via a USB hub; it worked as advertised when connected directly through a PC USB port.)

I have been using this drive for a couple months now and it has worked great so far. I use the WD backup program to auto backup files from two drives onto the WD external drive every few days. The USB 3.0 speed makes a huge difference over my previous WD USB 2.0 drive. I would recommend this drive to anyone looking for an external USB 3.0 drive.

Bought this one specifically for my Roku 2 to watch my movie collection on the TV. Performs great, and it is so quiet. This model (1TB) is noticeably slimmer than the 2 TB model, which allows it to blend in perfectly with my black TV and desk. I own 3 of these WD portable HDDs. I keep the other two for backup purposes.