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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 6,267 reviews
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Works fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice and compact and does the job. It works with both Mac and PC. It was a good price at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to transfer files off a computer to another. Easy setup and use. Great bargain for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice for the money and works very well so far. I take t with me everywhere I go with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Compact with big memory

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact size and no wall wart needed, powers with USB.Setup and data backup initiation was easy but need to refer to on line user manual for anything other than basics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this almost a year now. It is very easy to use and reliable so far. Glad we got it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Great and cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works amazingly. And it didn't cost very much either. Definitely worth its price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Compact and easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these and they are compact, easy to use and have backed up my data for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally works as intended. No issues with it whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    good buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this specific model for a photography class, was bummed at first since I already had 3 other external hard drives, and I've had good luck with toshiba memory devices in the past. But this product has been holding up well this semester and everything has gone well with it. I liked how best buy was really the only place I could find that had it in white

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good item for the Buck.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the compactness of the item. Easy to use... just plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Convenient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to use, excellent quality and very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great external drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Fast transfers with plenty of room for pictures

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive, one of the best brand. I bought it because it said it was compatible with macs. This is true but you have to format the hard drive before you can transfer files onto the harddrive. In the past my hard drives would get extremely hot after being plugged in for a period of time. This one maintained temperature and worked efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great Performance without any problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play. Easy to use. High performance and secured.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Cheap & Grate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works grate, Good price, Perfect size.. Plenty of storage..

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 1TB unit (black finish) for my wife's computer (smaller hard drive) after buying a 2TB unit (blue finish) for my computer. Both have worked flawlessly so far with no known problems. Bought both Western Digital units after my computer guru recommended WDs rather than another brand as the WDs have far fewer to no errors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great External Hard Drive!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD My Passport hard drive is a great device with plenty of memory for the price. This hard drive is very user friendly. I was able to back up all the documents, pictures and videos from my old windows laptop and transfer the data to my new MacBook Pro. I highly recommend for backing up all your important files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. i love the sleek design and the storage capacity for all my files!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD Has the Best Drives

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time with other external drives. WD has the most reliable drives with the best Windows software for automating backups included in the box. The other brands might save you a few bucks in the store but WD will give you the best experience and this drive is no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Consistently stable drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several of these drives and have never had any trouble with them. They last a long time, they take normal wear and tear of bouncing around and consistently work. USB port powers the drive so only one cable is necessary. They are very portable for external backups.

    I would recommend this to a friend
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