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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 6,267 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product for a fair price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very simple to use. Just plug and play. I just recommend that you buy a product made to your system. If you have Macbook or Windows they are different.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this product very useful! It enabled me to store large blocks of data (video editing footage) without clogging up my laptops storage. Going back and forth between the external and internal data proved effortless and so very convenient. I'm happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD My Passport Ultra does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to backup by external hard drive used on my ultrabook. Was able to setup and configure the WD software quickly and painlessly. Able to sleep soundly again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in less than 10min, everything works great with the system and the hardware itself. Looking forward to organizing and backing up my computer!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Dependable External Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very reliable brand. I've always gone with Western Digital. My only concern was that I should have bought one with a larger storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent computer backup drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install and no further adjustments or tinkering to do. Automatically backs up all computer drives and is there should your computer crash.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice & Portable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Western Digital portable storage is super slim and easy to take with you wherever you go whether it is on a trip, to school or a coffee shop.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD external hard drive 1T

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy WD external hard drives. Easy to understand setup. Does great job as a backup for my photos. Have never had a problem with WD.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD Ultra 1TB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great unit it's sleek and compact and holds a ton of files. I like that it's compatible with both Mac and PC and formats easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always WD did a great job of making things easy, compact, and portable in this product. It was easy to set up, and worked flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good for external storage, slow write speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive worked great and set up very smoothly. I used it to back up around 250GB of photos and videos and it took quite a few hours to write it all over. I have had no issues and the price reflects the performance accurately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Drive for portable backup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a portable drive to backup a hard disk. Needed something that wouldn't require a separate power since an outlet is not always available nearby. This worked well as my portable backup storage for large files.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great For Backups

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a couple of these as external backup drives and they are rock solid. You can't go wrong with WD as far as I'm concerned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD my passport 1 T external hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As mentioned before, WD is my number one external hard drive to buy. Easy to use, easy to understand and setup for backups.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good experience so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these drives (different capacities and production years). Both have been working for years without problems.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to beat for the price.. I use these to backup video and photo jobs I probably have about a dozen.. They get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    NICE HARDDRIVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEEDED MORE ROOM FOR MY XBOB ONE. GREAT SO FAR... WAY BETTER THAN COUGING UP A 100.00 BUCKS FOR THE GREEN ONE FROM MICROSOFT

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great way to keep memories safe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is getting older so I wanted a back up / recovery method. Best Buy was comparable in price to other locations. This is easy to use and can even be password protected for an extra level of security.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to make sure all your pictures, documents and important files never get lost this is the perfect product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple drive to store data. I do not use the software on the drive. But I use these drives for backup. Works good.

    I would recommend this to a friend
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