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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 6,267 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Storage, Great Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the drive for a long overdue backup of the laptop... It gave me piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works as expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive works as expected, and is used to back up an iMac with time machine.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked superbly it did everything that it said it would do. Going to buy some more.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage device, I needed extra room to store files and this has come in handy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    addition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great addition to my xbox. I don't have to remove any more games. easy as 1, 2, 3 to set up. wish I would have brought this when I brought my xbox

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Portable Hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small and fast transferring files. Can also be used for gaming consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good storage space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to reformat to fit from hp to mac but found help online. Works great now

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small lightweight and easy to run. It takes a while to back up my hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Required with Geek Squad File Transfer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will use this external hard drive as a secondary backup for all my files.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is Great deal and a very good price for 2td external hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external memory

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to operate and use. Just take out of the packaging and plug in

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Hard Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Hard Drive for loading short videos on to clear room on computer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, light and easy to use, these drives leave nothing to be desired.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Data storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some larger storage for my music, and this worked well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great price for a TB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use for just 1 TB. Holds plenty of games. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great portable hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at a terrific price and it performs better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect product for backup uo data

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a windows 7 computer that has an eminent hard dive failure message popup[p so before i changed computers i had backup my old data so asked around and was told to get the WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - got all my data backed up and when changed computers installed everything from my sd and i didn't lose anything

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GREAT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and fast, easy to store anywhere and very portable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good HD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Xbox one. Set up was easy and it works great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I purchased this hard drive several months ago as I need extra space as a film professional and graphic designer. The unfortunate part is I dropped it once (not that far from the ground either) and my Mac no longer recognizes the hard drive. It did once, but would not let me read or write to the drive. I switched out the connection, but that still didn't help. My next option would have to be data retrieval and replacement of the drive itself. I would not suggest purchasing this drive if you plan on keeping important files.

    No, I would not recommend this to a friend
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