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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 6,267 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little external drive for the price would highly recommend it!~

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you expect. I just would prefer the sub to be attached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is going to be nice to have a backup for my hard drive. I'm tired of losing things. Now all I have to do is remember to use it. I do wish that the connector part was a little more stable, I have seen them fail due to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it to back up my PlayStation. Worked great for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Placed in PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed in my PS4 and not it has way more space for games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what you need it for! I would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Solid product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, good performance... and good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is great for the price my only problem was the size was too small but i was aware when i bought but the same drive just bigger when i replaced much faster than xbox one original hd

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is fast like expected. However, after a few weeks of use, it is starting to show signs of wear, more so than others that I've purchased. Probably has something to do with the matte coating they put on it. Doesnt affect its usability though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    deceiving item description

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says 5400 RPM for fast performance. That is actually the worst performance you can find in today's hard drives. Even 7200 RPM is considered slow today. Please, fix this info.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable memories

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an armature photographer I bought this as a way to store my photos so I wasn't talking up all of my memory on my CPU. Its fantastic, and works as advertised. Love having all my photos on a separate drive clearing up my CPU space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised and fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous external drive was USB 2.0. This is blazing fast. Recognized immediately and started backing up within 5 minutes of getting home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, Quiet and Compact

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been running this nearly 24/7 as a 'scratch disk' for video editing and it's been working for months now with no issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to copy data files on a laptop before upgrading from windows 7 to 10. plugged it in, and it installed ok. when copying files it'd only copy a few selected files before giving me an error-type statement that it couldn't find the remaining files. data transfer rate was slow, under 5 kbs. returned it and got a seagate instead, which worked fine and at 3x the transfer rate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Low Cost per GB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a second backup drive for my videos. Works great - USB 3 gives a pretty quick download speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price/Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to use external hard drive for my files and i need a fast one, this is the hard drive i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must for electronics

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy w this product. It is solid & offers great software as well as the good hardware. 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for extra game storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solved all of my son wii u issues. He did not have enough space on his wii u to save his game levels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend - works as described! Quiet, fast and works better than the old drive I replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAT32

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to reformat to FAT32. This allowed me to write from my Mac and read from new Sony TV.

    I would recommend this to a friend
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