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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,267 of 6,267 reviews
  • Rated 1 out of 5 stars

    Seagate is better if you have a Mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to install it on a recent Macbook Air, went to site for directions and then had to click another link to get the Mac directions, would not partition/format the drive for unknown reasons, would not "enable journaling" and finally would not erase the drive. Returned it to the store which was super easy, very helpful staff, got a Seagate Backup Plus Slim which worked fine. Seagate is the way to go.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    drive constantly falls offline

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    drive constantly falls offline... I continually have to reboot to get it to work. I was recently testing it using approved WD utilities, and it locked the drive!! Now I have to backup the entire drive and reformat it... I'm VERY disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Think your data is safe?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added all my data to this drive. Months go by, I try to access the data - the disk cannot be recognized by any computer. Boo. I trusted this device, my fault. Do not make my same mistake, use a cloud solution to store your digital life.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for my mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried it for my Mac bookpro but it did not work for my Mac book pro

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Went bad within 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, but it no longer worked less than 3 years later.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage - Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 2 months.... disk unreadable. Do not send the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchased today! Returning today!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One time machine b/up. it Won't do anymore back ups.

    No, I would not recommend this to a friend
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