Customer Ratings & Reviews
- Model:
- 470101
- SKU:
- 3247056
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the Home 4G Cellular Signal Booster favorably for its ability to improve signal strength, ease of use, and call quality. However, some customers have expressed concerns about the installation process being time-consuming, the price being a bit high, and the coverage area not meeting expectations. Additionally, a few customers have noted that the device tends to get hot during operation and that the range is not as accurate as advertised.
This summary was generated by AI based on customer reviews.
Expected better performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lucky to find a week signal at best. Still had to sit near booster to get service at all. Not worth $400
No, I would not recommend this to a friendNot worth the price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive for not much of a response. Even had a pro install it. Thumbs down
No, I would not recommend this to a friendDid not work as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system did not work as advertised. I was very disappointed
No, I would not recommend this to a friendNot as strong as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In all fairness we don’t have a very strong signal at the location.
No, I would not recommend this to a friendDidn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got 5 green bars on the device but it did nothing to increase my reception. I did all the trouble shooting and still nothing. I got a hotspot and a router and viola”, 5 bars and great reception. The sales person said it was hit or miss and luckily let me return it with no hassle and full refund.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for your review.
I apologize that the booster didn't work for you. Typically the green lights on the booster is only an indication that the booster is on and that there's no feedback or overload affecting the boosters performance. The booster could have no signal outside but still be green. I'm unsure of your circumstances that this unit was placed in, but it's not likely that the unit was bad, but it does happen. I am again sorry if that was the case. We would love for you to give it a shot again, however if you found a solution that worked for you then we are happy as well.
Thank you again for trying us out, sorry we couldn't help you!
If there's any other questions that need to be addressed, please give us a call at 866-294-1660 or contact our online support at: [email protected]
Thank you!
Not for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The booster did not increase reception in my house, I mounted the outside antenna on the roof and aimed it per instructions. I had no noticeable increase in signal strength, or if I did it was very slight. Could possibly just be the location of my house in the country. I will be returning to Best Buy, not worth the investment for me.
No, I would not recommend this to a friendDidn't work for us.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work for us at all! We have at&t cell service. We were hoping to get at least a little bit of service, but where we are it's just not possible I guess, with anything!! We had this product for two weeks trying to figure out why and what but we returned it. Really depends on where you are.
No, I would not recommend this to a friendIt barely worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The signal was only marginally boosted. I would not buy this product again.
No, I would not recommend this to a friendonly work in living room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.singnal changes and not always good wont work apast living room i wouold not buy it again
No, I would not recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok don't know what I'm doing wrong but I cant get the internet
No, I would not recommend this to a friendProduct
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product so far does not work!!! Currently I would not recommend this to anyone.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for writing a review. We are sorry to see that you are not completely satisfied with the performance of the Home 4G. We would like to work with you directly to see if we can help improve the boosted signal for you. You can reach us here:
http://support.weboost.com/hc/en-us/requests/new
Piece of crap!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the $450 it cost. Even with the upgrades,that the manufacturer suggested and sent. Did not amplify signal enough to see any difference. On top of that,had to be within 3 foot of indoor antenna to have it for it to change 2 points! Will be returning tomorrow.
No, I would not recommend this to a friendNot the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't rally notice a huge difference after installing.
No, I would not recommend this to a friendCell phone booster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took it back. Too complicated for my small mind. Too much to go through.
No, I would not recommend this to a friendWasn't what we needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed this for a metal building and it didn't work
No, I would not recommend this to a friendGood not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It ended up not being able to do what I needed it to so I returned it
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for writing a review. We are sorry to see that the booster didn't work for your application. We would like to work with you to see if we can help find a solution that would best fit your needs. You can reach us here:
http://support.weboost.com/hc/en-us/requests/new
Or by phone at 866-294-1660.
Did not do what was expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Verizon as my service provider and had 1 bar, the booster did not boost the service enough to make a call. We could at times send and receive text. To me it was not worth the money, the item was returned after 3 days
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for writing a review. We are sorry to see that the booster didn't work for your situation. As long as you can make and keep calls where the external or suction cup antenna is placed, the booster should have worked. Feel free to reach out to us for a recommendation, if you have signal outside.
http://support.weboost.com/hc/en-us/requests/new
Marginal at best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially it helped, but in a very small area. After 4 months it died. Would not buy it again. Worked very well at thinning my wallet.
No, I would not recommend this to a frienddin't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.based on the 60 + db gain rating I should have had enough field strength to give any cel phone a 5 bar signal. The GEEK squad installer hooked it up and we got no signal improvement. Big dissapointment.
No, I would not recommend this to a friendIt Quit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The thing never helped and then it shut down. It shut down sometime after I installed it and I didn't know for how long it was off before I discovered it being shut down.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for your review. We are sorry it took this long for us to respond!
We are also sorry that the unit wasn't able to work for you in your application. Were you able to contact customer support at all? We are happy to help with any problems that you may have experienced. There could be several factors at play when testing out the booster. It could be our end where there could have been something defective in one of the parts in the kit. The other issue is what the signal strength was outside as well since that's going to be the main factor in getting the booster to function properly.
If there's any other questions that need to be addressed, please give us a call at 866-294-1660 or contact our online support at: [email protected]
We are happy to help you in the future if you choose to use Wilson again.
Thank you!