Customer Ratings & Reviews
- Model:
- 470101
- SKU:
- 3247056
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the Home 4G Cellular Signal Booster favorably for its ability to improve signal strength, ease of use, and call quality. However, some customers have expressed concerns about the installation process being time-consuming, the price being a bit high, and the coverage area not meeting expectations. Additionally, a few customers have noted that the device tends to get hot during operation and that the range is not as accurate as advertised.
This summary was generated by AI based on customer reviews.
Do not recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. We have a medal building and it does not work for inside.
No, I would not recommend this to a friendDid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work at all for us, not sure if it was my location or not a good product. We returned it
No, I would not recommend this to a friendDoesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Wish more information about how it worked was outside the box and not inside. Did me no good when I got it home.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for taking the time to write a review. We are sorry to see that the Home 4G did not work for your application. We would like to work with you directly to determine why the booster did not work optimally for you. As long as you have enough signal to boost at the outdoor antenna location, and no extreme oscillation or overload occurred, the booster should work. We are happy to look into this issue with you, and would like to help improve your experience with us and our products. You can reach us here:
http://support.weboost.com/hc/en-us/requests/new
Or by phone at 866-294-1660.
Doesn't work. Don't waste your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use at cabin, you have to have your phone within 2 inches to get any reception.
No, I would not recommend this to a friendBox was empty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing bin the box I was sent a box no wee boost this is crazy only a box sent
No, I would not recommend this to a friendFailed to communicate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried setting up using the window option. Unit failed to communicate.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for your review.
I am sorry that the booster wasn't working when you set it up. Typically the antenna should work when it's outside since separation would be an issue when the antenna is inside on the window. You may need 50 ft of separation or more for the booster to work.
I'm not sure what you mean that it was unable to communicate but I assume that the unit was not working when it should have been. I'm also unaware of the circumstances of the setup as well since that's going to factor in if the booster was experiencing feedback, overload or if there was enough signal outside for the booster to work inside your home.
We would like to help if we still can. Please give us a call at 866-294-1660 or contact our online support at: [email protected]
Thank you! We look forward to helping out as much as we can!
Not good for this area
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work in our area. Made no difference in our cell service.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for your review!
I am sorry that the booster wasn't able to work for you in your area. Please accept our apology that our booster wasn't capable of bringing you signal where you needed it most. We are happy to help in any way that we can, even by creating an understanding of how our boosters work.
We have to explore the possibility that the booster might not have worked because of the area that you are in. The booster might be able to work with a phone call of signal outside, but how far will it travel inside? It depends on how much signal outside is available. That phone call of signal could be 1 room of service or 2 inches inside your home based on that signal. Since we don't have a way of determining that right now, I would suggest that you call in so that we can determine the culprit of why the booster never worked since it could be the signal, or even the booster itself or its parts could be defective in a rare circumstance.
Please give us a call at 866-294-1660 or contact our online support at: [email protected] if you would like us to help if we can.
Thank you for your time and I hope that you have found or find a solution that might help for you!
Doesnt help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed to say that this booster did absolutely no good for my signal in my house
No, I would not recommend this to a friendI really didn’t see much improvement so I returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it brought it home. Did the install and didn’t see much improvement so I returned it
No, I would not recommend this to a friendProduct only worked for two days.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed the WeBoost system as instructed and the device would not power up after only two days of usage.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for your review. We are sorry to see that the device would not power up for you. Typically a power cord will fail before the booster does. We would be happy to replace any part necessary for you. Please reach out to us here:
http://support.weboost.com/hc/en-us/requests/new
No difference in service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed after installing there was no difference in service waste of money
No, I would not recommend this to a friendPoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work, I could see the cell phone tower and I still only had 2 bars.
No, I would not recommend this to a frienddoesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have vary weak cell service at my house. The booster did not work for me at all.
No, I would not recommend this to a friendpoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't do anything to improve the signal for me returned it.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for writing a review. We are sorry to see that the Home 4G didn't work for your situation. We would like to work with you directly to see if there is anything we can do to help improve signal. There are some situations where we can't help, though some may require a different booster to help compensate for the weak starting signal. The weaker the starting signal, the less inside coverage you will see. The better the starting signal, the more inside coverage you will see. Please reach out to us, so we can help improve your opinion of our products, and hopefully improve your signal situation!
http://support.weboost.com/hc/en-us/requests/new
To hard to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To many wires to deal with. Needs to be wireless so that you don't have all the wires showing.
No, I would not recommend this to a friendBrand response from weBoost Customer Support
Posted .Thank you for writing a review. We are sorry to see that you weren't happy with the wiring involved with the system. The wires are necessary to help boost signal in areas where signal wouldn't normally travel to. The signal travels through coax from the outside antenna, which allows us to bypass metal roofing, concrete walls, and more materials that usually block signal. We would be happy to help provide any assistance with installation tips, or optimization help. Please reach out to us here:
http://support.weboost.com/hc/en-us/requests/new
Or by phone at 866-294-1660.
Want pick up that great in Marquez atexas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it worked I was excited, to much cable to spread out for it not to work
No, I would not recommend this to a friendReturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This did nothing for us. We returned for Full Refund
No, I would not recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are actually returning it later today. Don’t waste your money.
No, I would not recommend this to a frienduseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of time and money totally wasted. No improvement at all
No, I would not recommend this to a friendCell phone booster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work for me, took it back and returned it. I
No, I would not recommend this to a friend