Customer Ratings & Reviews
- Model:
- F7C063-BDL
- SKU:
- 6183510
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the Mini WiFi Smart Plug's ease of use and compatibility with various smart home systems as significant advantages. Many appreciate its compact size and the generally positive experience with setup and performance. However, some users report occasional connectivity problems and suggest improvements to the accompanying app. The response time is also mentioned as an area needing attention by some customers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Will not connect after resetting
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot add to app any longer after first factory reset. I had to reset it because the app could no longer connect to the device. After performing the factory reset, the app errors when I try to add it. I've deleting app data, reinstalling the app, resetting the device, using old wifi creds- nothing will get this plug working connected anymore...
No, I would not recommend this to a friend Wemo plugs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have found these to be very hard to set up in the beginning but once you figure them out and get them working they seem to be find.
No, I would not recommend this to a friendGreat Product, Terrible Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me preface this by saying this is a great product! However, I have literal nightmares over setting one of these plugs up. There are countless errors you can encounter and most are not simple to solve. I would not suggest this product for anyone just jumping into the smart home game. Belkin has known about several issues for years and chooses not to address them. My primary issue with the product is the Wemo app which is not user friendly.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi codeman,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further and let our Product Experts lend you a hand with your challenges. Please email us at [email protected] with your contact details and the link to this review for our reference.
Regards,
Carl
Wemo Support
- Cons mentioned:Connectivity
Handy with many glitches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constant “cannot find” or doesn’t connect over WiFi for remote use. Also the added cost of a bridge to pair with Apple home is crazy.
I would recommend this to a friend - Cons mentioned:Connectivity
Problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work at my house. Guess it's a wifi problem. I had one just like it only older which stopped working when I changed servers. Thought I could get new one to connect but it didn't happen. The one star doesn't really rate the product just my experience with it. My 15 year old grandson couldn't get it to work either and he's a whiz with this stuff.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Lizzie,
This is definitely not the experience we want for our customers. The Wemo Mini should work with most Wi-Fi networks. It is possible that an outdated firmware or restrictions on your network is the cause of the challenges that you are having.
We can have our Second Level Technicians contact you for further troubleshooting.
Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
To much of a hassle for a smart product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I got it set up, I loved it. But for some reason these things (I bought 2) would not connect to any of my smart hubs. I eventually got them to work after hours of tinkering with them and then I’d have to unplug it and have to reset and deal with the same complications. I have plenty of smart home products in my house and they all connect within the matter of seconds. But these, for a smart plug, there not very smart.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Archiehantz,
Ensure that the Wemo plugs are running on the latest firmware and are getting an optimum connection from the router. If that won’t help, other factors might be causing the challenge. Please get in touch with us at [email protected] so we can have our Product Experts lend you a hand. Don’t forget to include your contact details and a link to this review as our reference.
Regards,
Rosalyn
Wemo Support
Priced Right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had some difficulty getting this to work with my Belkin router (odd, considering it's a Belkin product), but their tech support was able to correct the problem.
I would recommend this to a friend- Cons mentioned:Connectivity
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a hard time connecting this product to my wifi in my apartment. I have read that it works better in houses, not sure!!!
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi ThatgirlP,
If the Wi-Fi in your apartment is broadcasting a separate network for the 2.4 GHz radio band and your handheld device is within your Wi-Fi range along with the Wemo Mini Switch, then the setup process should run smoothly with no issues. Please reach out to us at [email protected] so we can have you assisted by one of our Escalation Engineers. In your email, include your contact details and the link to this post for easy reference.
Regards,
Jay
Wemo Support
- Cons mentioned:Connectivity
Does not work if WiFi SSID is hidden...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took me more than an hour to setup and figure out why it does not connect to my WiFi network. It turned out that it cannot find my WiFi SSID if it's hidden. Bear in mind that hiding the WiFi SSID is another layer of security. All of my WiFi home-automated devices (such as thermostat) worked even if the SSID is hidden, but this is really terrible. I was about to buy the $50 WiFi light switch but I changed my mind for this vendor.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, zargasf3,
Your Wemo Mini Smart Plug should be able to connect to a hidden network. During setup, scroll at the bottom of the WiFi network and choose "Other", then enter the network name (SSID) and password of your hidden Wi-Fi network. Should you need a hand, get in touch with us at [email protected]. We have our Wemo Experts always ready to serve you.
Regards,
Jay
Wemo Support
Disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a former WEMO user, I am sad to see that they are failing to keep up with the evolving industry. The software interface with their app and Alexa is very cumbersome and frustrating. If you are lucky enough to make it work, I hope you never have to set it up again, because of the setup is so problematic, you will not remember what you did previously. I discarded the device and went with user friendly brand to use with Alexia.
No, I would not recommend this to a friendFun and easy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a little trouble getting them set up, but their support staff helped out and was effective and patient. Had to reload the app a few times.
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hello, sh5home,
In case you're having some concern with the Wemo F7C063 or any of our devices, do not hesitate to let us know by sending it through email at [email protected] with your phone number or case number and the link of this review, for our reference.
Regards,
Elyza
Wemo Support
Returned after much frustration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never could get this plug in to work. Fortunately I also bought a WEMO at the same time and it connected without any problems. Thanks Best Buy for allowing easy returns.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, frito,
The installation process is fast and easy if both your Wemo Mini Switch and phone are within the range of your Wi-Fi network. We regret to hear that you already returned the product as we could have you assisted by one of our Escalation Engineers for the setup. Should you wish to give it another chance, we're just an email away at [email protected].
Best regards,
Jay
Wemo Support
Skip this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inconsistent setup experience. Works most of the time but not always. On par with other, cheaper, smart plugs. I would go for a switch whenever possible.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, thelowend,
Setting up the Wemo Mini (F7C063) should be easy if your phone is using the latest OS version and is initially connected to the 2.4 GHz band. Allow us to have out Escalation Engineers provide further assistance. Just send us an email at [email protected] with your contact details and the link to this review for our reference.
Regards,
Jan
Wemo Support
Some instability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mini switch does not seem as stable (staying connected to WiFi) as the original switch. But it does connect to Apple home kit where the old one did not.
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi GYinSJ,
Just like the previous version, this new Wemo Mini Switch should work reliably as long as the firmware is up-to-date and the location where it's plugged in is getting a good Wi-Fi connection. If you keep on experiencing dropping connectivity, please reach out to us at [email protected] so we can have one of our Escalation Engineers assist you further. Include your contact details and the link to this review for easy reference.
Regards,
Jay
Wemo Support
Great when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased several of these. Unfortunately, they are not as reliable as I would like. A couple of them worked fine, but then just stopped working.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello Laurel,
We've made sure that our Wemo products will last long. Allow us to lend you a hand with the challenge that you've experienced. Email us the details at [email protected] along with your phone number and the link to this review for our reference. Let's take it from there.
Regards,
Princes
Wemo Support
Good if/when you can get it working, but unreliabl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can be a hassle to get set up, but it works fine once you do. I’ve had problems with reliability on a couple of these plugs though.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello, Hank,
We would like to know more about the concern you’re having with the Wemo F7C063 so we can help you and also have our Escalation Engineers assist you further with this by sharing it through email at [email protected] with your contact info and the link of this review, for our reference.
Regards,
Elyza
Wemo Support
- Cons mentioned:Connectivity
Ok plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and was really excited, hi only use it to control my fish tank light constant connection issues
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Tony,
Updating the firmware might help to stabilize the connection. If not, get in touch with us at [email protected] so our Escalation Engineers can investigate the cause of the setback. Don't forget to indicate your contact details and a link to this review as our reference.
Regards,
Rosalyn
Wemo Support
Good product, not so good software
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Wemo app faces issues constantly. Quite often the devices are not found and you may even need to reconfigure them again
I would recommend this to a friendNot an Easy Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I got it to work, it was fine. Getting it to work was a chore. As a warning, every time you go thru the setup, you have to enter a valid email address, doing so from your phone is a big pain, because it never saves your email address for the next try. After about 20 minutes of resetting my router, access point, my phone and resetting the smart plug; I got it to connect to my Wi-Fi network. It's working fine now. Setup was NOT easy or fun.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Diamondstar40,
Your email address will only be verified once unless the Wemo App has been uninstalled then reinstalled on your mobile device. Feel free to reach out to us at [email protected] if you encounter challenges with your Wemo device so our Escalation Engineers can check on it further. You may include your contact details and the link of this review for our reference.
Regards,
Elyza
Wemo Support
This stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My WEMO worked well for a while and then stopped. Customer support was not helpful and it's too late to return to the store. I am very disappointed.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Gees,
To ensure long-term use, it is recommended to keep the firmware updated. Please email us your phone number at WemoCares@belkin.com so we can have one of our Escalation Engineers investigate if there was a breakdown with your previous phone call so they can check if your item is still good for a fix. In your email, include the link to this post for easy reference.
Regards,
Jay
Wemo Support