Customer Ratings & Reviews
- Model:
- F7C063-BDL
- SKU:
- 6183510
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the Mini WiFi Smart Plug's ease of use and compatibility with various smart home systems as significant advantages. Many appreciate its compact size and the generally positive experience with setup and performance. However, some users report occasional connectivity problems and suggest improvements to the accompanying app. The response time is also mentioned as an area needing attention by some customers.
This summary was generated by AI based on customer reviews.
Requires alot of Resetting
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well but lose WI-FI at least once a week and must be re-set. All my other smart devices have no problems.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Iggy,
We might need to check if the Wemo device is running on the latest firmware and if it gets an optimum connection from the router. Let’s hand you over to our Product Experts for further assistance. Just send us an email at WemoCares@belkin.com along with your contact information and a link to this review as a reference.
Regards,
Rosalyn
Wemo Support
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would rate higher but honestly haven't really found much use for it . Got it with a package deal but not something I find necessary at moment
No, I would not recommend this to a friendHorrible app, great smart plug
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is annoying to set up and link with the Google home app but after that it works good for a smart plug
No, I would not recommend this to a friendGood but not Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product worked fine but in my opinion the app needs more features. Still had some pairing issues every now and then
No, I would not recommend this to a friendIt’s difficult.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made a timer through the app so the light I have plugged into it will come on at certain times of the day on certain times. If I go into the app to turn the light on outside of those times it always says WEMO is offline, and when I go to reboot the plugin it works for a little while and then stops working again. It requires a lot of attention for something I didn’t want to spend a lot of attention on.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Laspark,
This is definitely not the experience we want for our customers. We'd like to have our Second Level Technicians to get in touch with you for further troubleshooting.
Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
A little bit dangerous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for a while then one day it's spontaneously starts burn and strong smell of smoke come out of it. Fortunately I was standing right next to it
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Great Idea but Too Glitchy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This isn't the first "smart home" item in the home. I checked various smart plugs and decided to start with WeMo. The App and Plug itself are fine but it constantly loses connection. I have to remove and re-add the device multiple times. Internet signal is strong and in the same room. My other connected items have no connectivity issues so I think the WeMo plug has the issues.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, CaliGirl,
The placement of the switch could've something to do with this. You can try relocating it for isolation purposes and email us at [email protected] with your phone number and the link to this post so that our Experts can assist you accordingly.
Regards,
Irish
Wemo Support
First smart plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2. One works, the other does not. Tried to exchange. Best Buy’s return policy is awful-only 14 days, leaving me to deal with the manufacturer.
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hello, missk,
We hear you, and know that we're here to help. If you have contacted our Support Team, then please email the case number or your contact details at [email protected]. We'd like to keep track of your existing case and provide further assistance as well with the help of our Escalation Engineers.
We look forward to hearing more from you.
Regards,
Klaudette
Wemo Support
- Cons mentioned:Connectivity
Did Not Synch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this product after multiple attempts to synch to my wifi. I read the help articles, called Wemo tech, and my own A/V installer. At least for my system, synching was not possible. Wifi requency and VPN were discussed as possible reasons. I purchased the same style of switch by Kasa and had a much easier experience synching.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
We regret to hear that you've experienced a setback with our product. We'll have our Escalation Engineers provide recommendations to resolve it if you still have the device.
Don't hesitate to reach out to us via email at [email protected] along with your contact information and the link to this post for reference.
We look forward to hearing from you soon.
Regards,
Lizette
Wemo Support
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use for an extended hotel stay but perhaps because of the wifi security there I couldn't get the smart plug connected.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, siriuset,
Wemo is not compatible with Enterprise networks and cafe networks. It's possible that the hotel is using a business class device with enterprise security in providing Wi-Fi to its clients.
Send an email to [email protected] for further assistance, inquiries, and concerns.
Regards,
Reil
Wemo Support
Would never connect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried everything possible (multiple times) to get this thing to connect and it never did. Tried resetting firmware, different outlets, and nothing. The Amazon plug, on the other hand, connected instantly and without hassle. Wish this would have worked because it's much less expensive than the Amazon equivalent.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Scott,
We can isolate the setback by making sure that the handheld device is connected on the 2.4 GHz, all system requirements are met, or observe its LED status when connecting the unit to the network. Let us have a Product Expert work with you on this matter and aid in experiencing the best out of this product. Please email us at [email protected] with your contact details and the link to this review so that they can provide better assistance.
Regards,
Carl
Wemo Support
- Cons mentioned:Connectivity
Not so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kept disconnecting from WiFi so didn’t have much success with product. Returned to store for refund.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, StevieT,
As long as the Wemo Mini gets an optimum connection and that it's running on the latest firmware, it is expected to stay connected. We could've asked one of our Escalation Engineers to contact you and investigate what caused the issue. Please don't hesitate to reach out to us next time should you decide to try Wemo products again. Just drop us an email at [email protected].
Regards,
Rosalyn
Wemo Support
- Pros mentioned:Ease of use
Useless
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initial setup is easy. Trouble starts after that. Resets often and difficult to pair again
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
Once the Wemo Mini has been set up, it should not reset by itself. Make sure that the device is properly plug-in to the power outlet and its firmware is updated to fix some issues.
For further assistance, send us an email at [email protected] with your contact details and the link to this review. We'll have our Escalation Engineers investigate the Wemo Mini further.
Regards,
Jan
Wemo Support
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning it because its not working correctly. I do not if its the item that's defective but pulled in at different outlets not working.
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hello, Morena,
We're certain that your device is ensured to work once properly installed. If you still have the Mini, then please allow us to turn things around with the help of our Escalation Engineers. Email the link to this post and your contact details at [email protected].
We look forward to hearing your response.
Regards,
Klaudette
Wemo Support
- Cons mentioned:Connectivity
Can’t work with cellular network.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great if you are WiFi enabled. If you are on 4G, forget it, doesn’t work at all.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Sharka313,
This is an odd behavior for the Wemo Mini. Make sure that the "Remote Access" of the Wemo app is enabled so that you can access your Wemo devices outside of the network.
We can have our Second Level Technicians assist you further with the Wemo devices.
Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
- Cons mentioned:App
Doesn’t work well at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup is “simple” but takes many many tries. Overall took a couple hours before it would cooperate with its own app, let alone google assistant. After setting up it seems to only work when it wants to with google assistant. I have other devices set up with my assistant but this is the only one that it has issues communicating with to operate.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Isaiah,
The Wemo Mini is expected to work fine with Google assistant as long as the Remote Access is enabled and if there are no cloud updates. Making sure that the device runs on the latest firmware will also help with the stability. Please get in touch with us at [email protected] so we can check what have caused the challenge. Indicate your contact information and a link to this review for reference.
Regards,
Rosalyn
Wemo Support
- Cons mentioned:Connectivity
Never got it to connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this device but the setup process was horrid. Trying to get it to connect to the app so I could complete the setup was near impossible.... And even when I did get that to work, I could never get it to connect to my home network. I spent over an hour trying with this device and ended up returning it.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello, Toddybob,
Upon setting up the Wemo F7C063, we must make sure that it will be connected to the 2.4-GHz network in case you have a dual-band connection. We could have our Second Level Support Team assist you further. However, in case you have future concerns, do not hesitate to let us know via email so we can assist you with it at [email protected] with your contact info and the link of this review, for reference.
Regards,
Elyza
Wemo Support
Works. Usually.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wemo app unlinks from google account on occasion. Works 95% of time. We use ours through Google Assistant.
No, I would not recommend this to a friendgood but kinda tricky to set-up
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great but set-up can be frustrating & tricky if you're not techy & patient to go through the hoops
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
Setting up the Wemo Mini Smart Plug should be simple with the Wemo App and the Quick Start Guide. If you need assistance with the Wemo devices, feel free to reach out to us at [email protected] with the link to this review for our reference.
Regards,
Jan
Wemo Support
Mind of its own
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up takes a while and then sometimes it works, sometimes it doesn't. Makes me miss the old analog timers for when you are away.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Brett97,
There could be multiple factors that is causing the intermittent performance of the Wemo device. Allow us to have our Second Level Technicians get in touch with you for further isolation and troubleshooting.
Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support