Customer Ratings & Reviews
- Model:
- F7C063-BDL
- SKU:
- 6183510
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the Mini WiFi Smart Plug's ease of use and compatibility with various smart home systems as significant advantages. Many appreciate its compact size and the generally positive experience with setup and performance. However, some users report occasional connectivity problems and suggest improvements to the accompanying app. The response time is also mentioned as an area needing attention by some customers.
This summary was generated by AI based on customer reviews.
Not Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not impressed with this device; it would continuously lose connection to my wireless, and would also be a pain to reset.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi derekmp1187,
For a stable connectivity, we need to make sure that your Wemo Mini Switch is running on its latest firmware version and is getting a good signal coming from your main Wi-Fi router. We truly appreciate your posting this product review so we can have one of our Escalation Engineers take care of your issue.
We look forward to hearing from you soon at [email protected] with your contact details and the link this post for easy reference.
Regards,
Jay
Wemo Support
The app is clumsy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when i first purchased this i thought it would be a simply setup but it turned into a nightmare quickly because without directions to turn off the wifi on your android device that you couldnt setup the plug. This information was not on the app nor the actual website. I had to scour the forums to find out why it wasn't connecting. Even after setting up it doesnt work with Logitech remotes which was the main reason i purchased this device.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Gamerchaos85,
Setting up the Wemo Mini Plug doesn't require you to turn off the WiFi of your phone. You just have to connect to the plug's SSID before and launch the Wemo app. After completing the setup process, you'll have to reconnect to your router to control the device through the app.
With regard to controlling the Logitech remote, we'd appreciate if you'll email us the setup that you are trying to achieve at WemoCares@belkin.com and we'll get you over to our experts for further assistance. Please indicate your phone number and the link to this post in the message for our reference.
Regards,
Irish
Wemo Support
Not Good if You use a Multichannel Router
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It good when it works. Has connection issues with my home app. Randomly, some of the plugs will show as unresponsive in my home app for no reason. This happens a few times a week. So if you place the plug in an outlet behind big furniture, it’s a pain when you have to reset it. It is not compatible with a multichannel router, only the 2.4 channel.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Luna,
Keeping the firmware up to date will greatly help to stabilize the Wemo plug. If that won’t help, several factors may have caused the challenge. Let’s have our Product Experts help you investigate. Just send us an email at WemoCares@belkin.com along with your contact information and a link to this review as a reference.
Regards,
Rosalyn
Wemo Support
- Cons mentioned:Connectivity
Much trouble getting to sync
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a lot of trouble getting these to sync; eventually gave them away.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Steve,
We could’ve had our Escalation Engineers investigate the cause of the challenge. We respect your decision, however, don’t hesitate to tap us anytime at [email protected] should you decide to use a Wemo device in the future.
Regards,
Rosalyn
Wemo Support
- Cons mentioned:App
Wemo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While using Wemo app these plugs do not work as good as Kasa
No, I would not recommend this to a friend Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This app only works sometimes, when it does work it don’t always find the wemo’s I have, I have 3 and rhey all are within 15 ft of wifi, 1 is only 2 feet away from wifi, I have a mesh system wifi and cable internet with 150 speed, as far as I am concerned I will never buy this product again, its not dependable
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello Crzyhorse,
There might be interference from your network which caused the challenge. We recommend that you try to close and restart the Wemo Ap; check if it makes a difference. Update us at [email protected] along with your phone number and the link to this review for our reference.
We hope to hear from you soon.
Regards,
Princes
Weom Support
Stopped working after 2 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we first set these up they worked fine. However, after about 2 months,they quit working even after a reset. They were returned
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Terry,
It's very unusual that your Wemo Mini Smart Plug just stopped working after 2 months without any reason. We regret to hear that you already returned the items as we could have tapped one of our Wemo Experts to check if they are still good for a fix. Should you wish to give it another chance in the future, we're just an email away at [email protected].
Best regards,
Jay
Wemo Support
Not easy to set up
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up. Instructions do not provide clear enough instructions to be able to set up for novice users. Lost electricity and had to call support. Took 1 hour on the phone twice to get it set up again. None of the steps were in the instructions and the rep even said it was more advanced set up to get it to work. Not truely plug and play.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
Setting up the Wemo device should be easy using the Wemo app, but you can try to use a different mobile device in setting up the Wemo device. However, allow us to investigate what happened to your support experience. Please share your case number or phone number at [email protected] with the link to this review for our reference, and we'll have our Product Experts assist you further.
Regards,
Jan
Wemo Support
- Cons mentioned:Connectivity
Wouldn't Connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried multiple time to connect this to my wifi to no avail. Ended up taking this product back.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, DB72,
Connecting the Wemo Switch to your network is normally easy. However, there could be factors that prevented you from completing the setup process. We understand that you've already returned it but should you need our assistance, do not hesitate to email us anytime at [email protected].
Regards,
Irish
Wemo Support
Avoid this piece of *^%$
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used a few different brands of "smart" plugs and I have to say that WeMo is absolutely horrible to setup. I just got a new wifi router, and the app on my iPhone never works. I have spent 1 hour trying to setup two plugs, and I'm very tech savvy (it's my job). I will never purchase another WeMo product again. Spend your money on a device that works right.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Bryanc,
Setting up the Wemo Mini is a breeze if the handheld device is connected on the 2.4 GHz network and equipped with the latest Wemo App and iOS version. This could be further isolated by looking on the unit's LED status when setting it up, or by using a different handheld device. Let's have our Escalation Engineers better assist you by sending an email at [email protected] with your contact details and link to this review.
We'll wait for your updates.
Regards,
Carl
Wemo Support
- Pros mentioned:Ease of use, Size
Apple home integration
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and operating using Apple Home. Great addition for non smart devices such as lamps and Christmas light. Supports automation. Much smaller and does contain bugs linked to the older models
I would recommend this to a friend - Cons mentioned:Connectivity
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work for me so I had to return it...perhaps I will try it again sometime
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, pjmc,
We regret to hear that the product is no longer with you. We could have requested one of our Escalation Engineers to assist you in getting your Wemo Mini Switch up and running perfectly. Should you decide to give it another chance, feel free to email us anytime at [email protected]. We'd be more than happy to serve you.
Best regards,
Jay
Wemo Support
It’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried it but didn’t like it because it wasn’t as convenient as the google hub or minis so I returned it.
I would recommend this to a friend- Cons mentioned:Connectivity
Buggy product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept. It is incredibly challenging to connect to the internet
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Hammer,
Hooking up the Wemo Mini Switch should never be a challenge if you downloaded the latest Wemo App and your phone is within your Wi-Fi range along with the Wemo. If you haven't successfully installed yet the device, reach out to us at [email protected] so we can have one of our Escalation Engineers walk you through the steps. Just indicate your contact details and the link to this review for easy reference.
Regards,
Jay
Wemo Support
WEMO LET DOWN
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently I'd purchased two WeMo Smart Plugs at a great low price from Best Buy; I was very disappointed to find out that they don't work with my brand new $300 plus ARRIS Modem-router. (Items are not compatible. Can Best Buy & WeMo fix this issue?
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Sunjun,
Make sure that your gateway is broadcasting the 2.4 GHz band as the Wemo Mini (F7C063) only works with 2.4 GHz band. For further assistance, please share more details at [email protected] with the link to this review for our reference. We'll have our Escalation Engineers assist you further.
Regards,
Jan
Wemo Support
I’d avoid this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had wemo in the past and it worked great. However this product not only would not connect to the internet no matter how close I put it, it did it on 2 separate items. I returned the first and tried a second time. Same problem. My internet meets the requirements with security and what’s asked for but it just wouldn’t connect. I returned again and got the netgear.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Socalmck,
Having the same issues with 2 units caught our attention. We regret to hear that you already returned the second Wemo Mini Switch as we could have performed further isolation with the help of our Escalation Engineers. Should you wish to give it another try in the future, we're just an email away at [email protected]. We'd be more than happy to serve you.
Regards,
Jay
Wemo Support
- Cons mentioned:Connectivity
Don’t buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and it never worked and it doesn’t connect.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Cris97,
Thanks for sharing to us your review. We regret to hear that the setup and connection process did not run smooth on your end. We'd like to take a better view on the challenges that you have with the unit and endorse you to one of our Escalation Engineers for better assistance. Email us at [email protected] with your contact details and the link to this review for reference.
Regards,
Carl
Wemo Support
Difficult to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend to anyone- better off with programmable device from hardware store that is cheapet
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, PFC001,
The setup process of the Wemo devices is normally easy. In this case, there could be factors that prevented the device from completing it. Please tell us more about it via [email protected] so that we can get you over to our Experts for assistance. Don't forget to indicate your phone number and the link to this post for our reference.
Regards,
Irish
Wemo Support
I got this free with a purchase!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work and would not set up or sync with anything. I guess that’s why it was free!
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Brett43,
Get in touch with us at [email protected] and we'll have our Second Level Technicians assist you further with the setup of the device. Don't forget to include your contact details and the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
Auto disableing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldnt suggest these I bought these for my aunt who is in a wheel chair and thought these plugs would be good for her. These things keep disabling themselves and I have to go over there constantly go fix them, so I would bot suggest these spend the extra money and get the amazon ones or the wall switches.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, JayW,
Factors such as stable network connection and updated firmware will greatly help to stabilize the device. If these factors were already checked, please get in touch with us at [email protected] along with your contact information and a link to this review. We’d like to have our Escalation Engineers investigate what caused the disconnection as that’s not how the device is expected to perform.
We look forward to hear from you soon.
Regards,
Rosalyn
Wemo Support