Customer Ratings & Reviews
- Model:
- F7C063-BDL
- SKU:
- 6183510
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the Mini WiFi Smart Plug's ease of use and compatibility with various smart home systems as significant advantages. Many appreciate its compact size and the generally positive experience with setup and performance. However, some users report occasional connectivity problems and suggest improvements to the accompanying app. The response time is also mentioned as an area needing attention by some customers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly disconnects in spite of strong wifi. Returned.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, SmartPlug,
We regret to hear that you already returned the product. The constant disconnect that you experienced with your Wemo Mini Smart Plug is not common and we could have tapped one of our Escalation Engineers help you identify the cause of your issue and provide you a fix. Should you wish to give our Wemo Device another chance, feel free to email us anytime at WemoCares@belkin.com.
Best regards,
Jay
Wemo Support
Bought two...neither meet expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two. The first one would not set up without changing settings to my Android phone. Called help and they didn't know how to find the settings on my LG V20 phone. Switched to an iPhone and if set up, but neither perform the schedule under the Away mode. They do work with Alexa, but not to what I purchased them for.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Jake,
It's odd that the Away Mode didn't work on both phones. Allow us to look into the details of your case and we'll have one of our Wemo Experts contact you for further isolation. Please email us the reference number at [email protected] along with your phone number and the link to this post for our reference.
Regards,
Irish
Wemo Support
watch out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took awhile to link the plug up to my WIFI. Now, I have tried everything to get the plug to work like a timer (turn on at a certain time, turn off at a certain time. However, the thing keeps turning on and off again. Seems like it should be a simple task with an app, but it is not user friendly at all.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
If the Mini Plug keeps turning on/off, then its Away Mode could have been enabled. Aside from checking that, make sure that it is running on the latest firmware. Please email us at WemoCares@belkin.com with your phone number and the link to this post so we can have our Wemo Experts look further into this.
Regards,
Irish
Wemo Support
Returning, unable to install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased 2 of these Wemo Smart plugs today. After spending 2 hours attempting to set them up, I called the support phone number for help. They were unable to get the plugs to work, this after spending over an hour on the phone! Going back to the store tomorrow.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello Techlover,
The Wemo Mini should work as long as there are no wireless interference and physical obstructions on your network. We'd like to review your record in our system. Please email us at [email protected] the reference number provided by our technical support team so we can check on it and have our Escalation Engineers lend you a hand; include the link to this review and your phone number.
Regards,
Princes
Wemo Support
Terrible Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two in July, the first one stopped working in August, past the time to return, the other one died in September. Would not purchase. Wasted several hours trying all the fixes, nothing works. Also contacted Belkin and never heard back from them, very poor customer service.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, EHPA,
Your experience with the Wemo Mini Smart Plugs has caught our attention as they should work longer. Please email us your contact information at WEMOCares@belkin.com so we can investigate the details of your case with our Support team. Also, rest assured that we'll have your case prioritized with our Escalation Engineers. Indicate the link to this review for our reference.
Regards,
Kristine
WEMO Support
Never works when you want
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 Wemo plugs around Christmas. Since then I have had to call support several times because they were not working. Come to find out their servers were down both times. This past time they were down over 24 hours.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
We apologize for the inconvenience. Our Engineers have confirmed that our Wemo Cloud Server is up and working now.
If you are still experiencing challenges with the Wemo Mini, feel free to email us at [email protected] so that we can assist you further.
Have a good day!
Regards,
Thaddeus
Wemo Support
Works great for about a week
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after about one week..switch turn on and then off within 10 seconds. Bought 6 on sale...all do the same thing Using ios or android; even tried different routers.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, TRAFALGAR,
When the Wemo Mini Smart Plug is set up accordingly, running on the latest firmware, and plugged into a compatible power outlet, it should work as expected. Allow us to look into your concern and find out how your experience is telling a different story. Let us make this right; we don't want you to feel bad about your purchase. Send an email to [email protected] with your contact details and the link to this post for reference so we can have our Escalation Engineers assist you further.
We'll be waiting.
Regards,
Reil
Wemo Support
DO NOT PURCHASE WeMo Mini Smart Plug
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE THIS ITEM! Unable to get the unit to work on a Sumsung S7 smart phone and a WIFI network with a VPN client. Spemt several hours on phone with Belkin tech support.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, BobH,
The Wemo Mini Smart Plug should work on your Samsung S7 phone as long as it is running on Android version 4.4 and up. Please email us your case number or contact information with the link to this review at [email protected] so we can look into the details of your case and we'll have it prioritized by our Wemo experts. They'll further check the type of network that you have and help you get the unit to work as expected.
Regards,
Kristine
WEMO Support
Needs some good setup information.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product but the setup information is lacking very badly. What is a rule??? How do I reset. Guide me through the setup. Takes three days to read your minds!!!
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi Dopey,
Thank you for sharing your feedback with us. Wemo Rules are a set of instructions that you can easily give to your Wemo devices to function on their own without any intervention from you. Here's a link on how to reset the device: http://www.belkin.com/us/support-article?articleNum=226108
Please get in touch with us at [email protected] so we can have one of our Wemo Experts walk you through the setup process. Include your contact details and the link to this review.
Regards,
Rechel
Wemo Support
Couldn't even get the app to connect to the plug
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent over an hour with customer support attempting to get the plug to even connect to the app. Couldn't be done. Don't waste your time.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Steph,
If your Wemo Mini Switch is located within your Wi-Fi range along with your handheld device, the setup process should run smoothly with no issues. Please email us your phone number at [email protected] so we can review the workarounds provided and endorse your case to one of our Escalation Engineers for further isolation. Indicate the link to this post for reference.
Regards,
Jay
Wemo Support
Not Detected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2. Connection is very slow, and APP can't detect them most of the time.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Eric,
Please know that a stable communication from your Wemo devices to the 2.4GHz network is a must. With the help of our Escalation Engineers, let's identify the factors why your devices are not detected by the app at certain times. Just email us at [email protected] with the link to this post and your contact information.
Regards,
Klaudette
Wemo Support
Difficult
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took hours of my time and it could not see my network.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello,
We understand the experience you've had in setting up the Wemo Mini as it should not take that long. For thorough assistance in that regard, please reach out to us at [email protected] and our Escalation Engineers will take care of you. Once you email, include your contact information and the link to this post for our reference.
Regards,
Klaudette
Wemo Support