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Whirlpool - 21.9 Cu. Ft. Bottom-Freezer Refrigerator - White on White-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 522 reviews

96%
would recommend to a friend

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Cons

Customer ratings & reviews

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  • Rating: 4 out of 5 stars

    Good but...

    Posted
    Amanda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This refrigerator is amazing, or I'm assuming it is. We originally ordered this fridge because it met the measurements our apartment complex gave us. Now, granted, I should've measured myself before just going on what they said the measurement was. The delivery men come, and tell us we are an inch off. 1 inch. So, we freak out and went to bestbuy and were able to get the brother to this Fridge (which was cheaper because it was on clearance and a bunch of other boring things...) The fridge we do have is the exact same as this, but black and a little smaller and it is fantastic! The freezer capacity is better than I believed it would be. Granted you can't put big pizza boxes in it, but that is fine. Just take it out of the box and if you must, cut out the heating directions and put it with the pizza or whatever it is that wouldn't fit. I can't speak for the ice maker, because our complex is older and does not have the hook-up for water. (Side-note: you must but the water line for Best Buy to deliver, install and take away the old one. If you are like me and don't have a water hook-up, you can always return the water line after it gets delivered. The Best Buy person told me that, and that is what I did.) The fridge is amazing. Being able to fit the milk jug on the door is fantastic. One of the main thing we wanted in a new fridge (apart from bottom freezer) were the solid shelves that have the lip surrounding the edge, "spill-proof", and this fridge has it, and it really does work. We had wire racks before, and not only would there be a pool of mess on the bottom shelve, the food in the fridge that was directly below what spilled, would also the a mess from the dripping. Such a nasty thing that has been solved now. The temperature controls are digital, but not by degree. They are digital numbers 1-7 with 7 being the coldest and LED lights inside which makes it so bright inside! BEWARE: You might be blinded when you go to the fridge for a 2 am drink because the lights are very bright. Also, in case you were wondering, the black version we have is a smooth finish on the front, no bumps. Although for full disclosure, the sides do have the bumpy texture. All in all: I believe we would have loved this fridge since we love the younger and smaller brother version. FYI: The fridge totally matches our new stove. Even though they were bought at different times. Bought the Silver Fridge and the stove at the same time, fridge was too big and we went and found the smaller fridge. Which matches the stove better in my opinion.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice frig, but there is a catch.

    Posted
    BuckeyeGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Overall, the Whirlpool 22.1 cu. in. bottom freezer frig is a pretty nice frig. We picked the black stainless finish which looks really nice. The adjustable shelving inside and in the door makes it very user friendly for taller items. The freezer is a decent size for a frig this size and the icemaker works really well. The frig runs quiet too, which is a must for us. Now the catch. Best Buy's website states in the specs that this model comes with a water filter and the owners manual shows the water filter. When I could not find a water filter I called Geek Squad. They could only tell me what I had just read in the owners manual, so they gave me a number to Whirlpool. Whirlpool said that only models with a water dispenser have water filters, so Best Buy's website was incorrect. After talking with a sales person at Best Buy, he said that the product description comes from the manufacturer, but he understood that I did not get what I thought I was buying, so he gave me $50 off the price of the frig so I could buy an in-line filter. That is just what I did. I found a nice GE filter at Lowes ( BB did not carry them, only frig filters) and installed it in the basement so it does not show or make a mess in the kitchen when I need to change the filter. Now our ice no longer has that nasty chlorine taste. Thanks to Best Buy for standing behind their products. The delivery guys were great, but they were fooled also, because they told us to run 3 full trays of ice before using to allow the filter to clear. We are now happy with our frig, but just beware if you have hard water or chlorinated city water, you may have to do a little extra work to install your own water filter.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    SO Happy

    Posted
    liha600
    • My Best Buy® MemberMember

    I LOVE this fridge! I've had it 2 wks now. I would've given it a 5 star, but Best Buy delivery was way outside 4:30-6:30pm window, delivery/install was 8-8:30pm. I did like the free delivery and haul away. Now the fridge; its great to open and see our food in front of us, the 3 clear drawers show my fruits, veggies and cheeses clearly and the lighting makes everything so appetizing and bright. This will be easy to clean. You can see the food, so no waste and non-spill shelving and clear drawers and bins easy to keep clean. 5 Door bins are adjustable, and the lowest, permanent, 6th door bin is deep enough for bulky jugs. The lowest shelf rests above the 2 clear bins across the width of fridge. Other 4 are adjustable and one has the cheese/meat drawer below. There is room for everything we need and then some. The freezer is a drawer and not a door that swings and I love that feature as it only requires some bending at waist no squatting to see what is in the rear as they both pull out. Also as a previous rater stated there's a divider on top basket that can't be removed or adjusted, that is not the case. I like to store tubs, frozen casseroles and meals in boxes in top basket. The bottom basket can pull completely out for refrigerator floor cleaning when/if it becomes necessary. It is divided in half and I love that, I have meat on one side and frozen veggies and fruit on other. Its motor is very quiet and efficient, doesn't come on much. I keep settings at '5' and its just right. All appliances were here when I moved in 13 yrs ago, and I'm planning on replacing the oven and dishwasher in this year as well. Dishwasher doesn't work. Going with Whirlpool. Just haven't decided on going with Best Buy yet.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent Fridge Space, two FYI items

    Posted
    OhioHomeowner
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love the look and function of this product. The fridge has tons of space and for my tall husband he appreciates not having to duck or compromise space with a side by side. All that said, I have two small FYIs about this appliance: 1) The fruit and vegetable drawers each have a knob to adjust the humidity in the drawers. They are thin plastic pieces that stick out and are consistently getting stuck on the drawer unless you are very careful when you push it in. I'm unsure as to why you wouldn't just have a wheel instead since I can only assume this will break off in short order. A minor issue but a true design flaw for normal use. (Pic attached) 2) I wish the freezer drawer clicked or had an indicator light if it wasn't fully closed. Within the first week ours was left just the tiniest bit open over night and everything started to defrost. I feel like there should have been something in the design to help it close fully, consistently. We are more conscious of it now so we don't make that same mistake again and have had no problems since.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great fridge

    Posted
    HerkDia
    • Verified PurchaserVerified Purchase

    After 35 years, it was time to upgrade my old refrigerator which needed some repairs but would have been more costly than practical. I researched different options online and decided that Whirlpool seemed to be the best option for my needs. I was particularly looking for a bottom freezer since arthritis has taken it's toll and it was difficult to stand for long going through a top freezer. I went up a size having had a 20 cubic foot refrigerator and either had to go down to 18 or go up to 22 for what I wanted. Fortunately, I found this one at 21 cubic feet and it added just 2 extra inches which was fine for where I use it (it's free standing, not encased in cabinets). I love the size, and love the bottom freezer. It is so convenient to use. When I looked at some freezers they used solid trays but this one has basket type trays. I think I would prefer the solid trays because of the fact that it would be easier to clean, whereas things drop through the baskets and I think it will be more difficult to clean. I did line the baskets with freezer paper to help prevent some of this. That is the only thing I have a concern with. I love the LED lights, so much nicer and brighter, and love the controls in the front of the refrigerator, so much easier to control and adjust. All in all I am very pleased with the crispers with their own humidity controls also. I would highly recommend this refrigerator to anyone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Bright, spacious, easy

    Posted
    emikoala

    This refrigerator is only maybe an inch deeper and an inch taller than my last fridge, but feels enormous on the inside by comparison. Very well designed, enough adjustable shelves to suit whatever your needs are. The bottom freezer is super convenient as the baskets slide fully out of the freezer and let you have a look at what's in the way back without crouching or bending over. Likewise having the fridge on top put me at just the right height to easily see all the way to the back of every shelf in the fridge without crouching or craning. A few reviewers have complained about the noise but I've had mine a few weeks and although I'm sure it makes noise I can't say it's ever been loud enough that I noticed it, and I spend all my time in the room my kitchen opens into. My previous old dying fridge made a sound like a dryer buzzer going off about once every 15-20 minutes, so as far as I'm concerned I've been in blissful silence since then. The only negative thing I can say about the fridge is that it's commercial-grade stainless steel rather than spotless stainless. That is reflected in the price, as spotless would be more expensive, so I didn't deduct any stars for it, but if it's important to you be aware that the surface of the fridge gets smudged and fingerprinted easily and gets streaky if not cleaned the proper way.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent usability with bottom freezer unit

    Posted
    RochHam
    • My Best Buy® MemberMember

    We got the WRB322DMBM stainless steel version delivered/installed in early December. The unit fits our limited width 33" space just great. We'd had a WP side by side for 14 years and this bottom freezer model is much better for space utilization: the refrigerator top measures only 1 cu ft more but is much more flexible to use than the narrow side by side and while the freezer is actually 1 cu ft smaller it is better setup with two large baskets and ice maker. This unit is essentially a French Door model w/o the 2 doors so if you have the swing space it's about $600 less just needing one large door vs two. Some non-WP units do have an interior water dispenser however we never used that as much as the ice maker on our side by side and while it's not as convenient to scoop the ice from the bucket it's not a deal breaker. I would have rated this unit a B vs the deluxe WP range we got but after using it over a month it's a sold B+ for our needs. Reliability is TBD, but the only problem we had in 14 years on our old WP was replacing the ice maker. Oh yeah, the plastic veggie and fruit doors appear to be the same low quality parts, but any moderately priced 'fridge up through a $3k Kitchen aid has the same junky drawers and door shelves, so be ready to spend $$ if you keep your 'fridge 10 or more years.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I Love This Refrigerator

    Posted
    Maxsmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love this refrigerator! There is so much usable space, compared to my old side-by-side of the same cubic feet. The door opens all the way around so it’s easy to put away groceries from whichever counter they’re on. I never thought I’d buy a bottom freezer, as I didn’t want to bend over to reach into it, but it’s not a problem. As for noise, there is a humming only when the compressor comes on. Now the ice maker is quite noisy when on, but it’s a working machine, making and dumping ice. Expect it, and turn it off at night and when you have enough ice. The ice bin in the freezer holds quite a lot, and you may not have to make ice that often. I don’t mind because I feel this is a quality appliance and am very pleased with it, so far.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Spacious, but stopped working after few weeks

    Posted
    cust
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this refrigerator for great price. It worked great for first two weeks. Later we had issues with bottom freezer. Even on the lowest cold setting freezer compartment turned into polar ice cap and had to unplug the refrigerator and wait for few hours to operate the freezer door. Best buy customer service was terrible. If you don't buy geek squad extended warranty through best buy they don't care to address appliance issues. When we called 1-888-best buy they asked us to call the store for help and store manager (Garrett, Laurel, MD)stated that our best bet is 1-888 best buy after the purchase because corporate takes care of the service not local store and we were stuck in the middle. It took me 5 days to talk to right representative. This is WORST BUYing experience.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent!

    Posted
    gkpar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Excellent quiet refrigerator. I am happy with the purchase. My refrigerator slot is right by my garage door and hence a double-door refrigerator would not have worked. This one worked out just perfect. Looks beautiful and elegant. There is ample space in the refrigerator section with an awesome bright LED light greeting you when you open the door. I gave it 4 stars just because the freezer section could have been designed a bit differently. Although the freezer section is big, the racks in freezer section do not make optimal use of the freezer space and leave unused space in the freezer. For example, you cannot stack stuff on top of another on the bottom rack since it will hit the above rack in the freezer. Therefore, the space in the freezer is a bit deceiving. Also, there is no way to get around it since you cannot remove those freezer racks. But other than the above, it is a beautiful refrigerator which I would recommend to anyone looking for a single door refrigerator.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    GREAT, so far a good choice!

    Posted
    MikeB

    I purchased this refrigerator about two weeks ago and was delivered whitin two days by Lowe's (sub-contractor). The fridge and freezer run great so far. I replaced it with a real kind of old fridge and could not be happier so far. To me it seems to run very quietly, there seems to be two compressors, one quite the other super quite. The lighting is bright LED. The draws and shelving size make me feel like I need to go food shopping! I recommend this fridge. Added bonus, it is made in the good old USA! Also, if you purchase this or any similar gallon door size fridge, MAKE SURE YOU AT LEAST HALF FILL DOOR TRAYS PRIOR TO SETTING THE LEVELING, which your delivery people will do with empty doors unless you tell them. Make sure you get them set with weight on the doors, otherwise the door will swing open fairly rapidly when you are reaching for something.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not as good as my other Whirlpool appliances

    Posted
    Kathy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've owned Whirlpool appliances for 23 years, so I decided to stick with a trusted brand. When Best Buy delivered the refrigerator, it had several dents on the side. Best Buy compensated me for the damage. Then within the first week, the freezer frosted over. Again Best Buy stood by their product and delivered another refrigerator. The 2nd refrigerator had a slight flaw on the door. We solved that problem by swapping the doors. This refrigerator is louder than the 19 year old refrigerator that it replaced. Other than those issues I am fairly happy with this frig. It has taken some time to adjust to a smaller refrigerator. I went from a 26 cu. ft. to a 21.9 cu. ft. That was a mistake. I don't think I would buy this refrigerator again. On a positive note, KUDOS to Best Buy for their customer service!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Functioning Fridge and Freezer

    Posted
    CuratorOfGood
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So far this unit has been a great addition to our kitchen. We have no water hookups, so I removed the ice maker - it was a pretty simple process once I figured out how to get the sliding drawers out. The only issue we have in the freezer is that moisture collects on the top of the door where the light switch is, so sometimes when we open the freezer drawer the light switch is frozen in place and the light does not come on. In the fridge, it is delightful to be able to see everything at a glance (rather than having the freezer on top and parts of the fridge below my line of view). The shelves can be moved almost anywhere, the design is simple and functional. The only issue we've had at all is that the drawers easily come off their guides, so sometimes I go to slide it open and realize it is sitting on the bottom of the fridge, rather than actually being on the rack.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Roomy Refrigerator

    Posted
    JollyPop
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The last refrigerator I bought from BB was less than two years ago. It turned out to be a lemon. It quit cooling(the refrigerator part, not the freezer and, it was very noisy) a year and a half after I had it. The warranty was 1 year. It was a Samsung. It was much fancier and it cost a few hundred less than this one did on sale. This Whirlpool is not as fancy, but its like night and day difference in performance, in every way . Much quieter, twice as roomy, and it keeps everything super cold set two settings lower(toward the end I had to run the Samsung on it's highest setting just to keep things slightly cool) than the other one! Samsung needs to stick with cell phones and TV's. So if you're looking for a great refrigerator at a great price(if its still on sale), this whirlpool model(and they been making appliances, and ONLY appliances, forever) is rockin.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So Far So Good

    Posted
    AvgHousehold

    Refrigerator just arrived this morning. First thing I want to say is that the delivery men were TOP CLASS workers! I cannot say enough positives about the 2 men who delivered the refrigerator. They were pleasant about reversing the door handle when I happened to notice that needed to be done. When asked, they said they had 17 refrigerators to install for today's work load! I hope Best Buy will take notice and give their laborers a well-deserved raise, because this kind of service makes your company look good. As for the rest of the purchase, it was okay---seems like an adequate refrigerator which is now loaded and running. I hope the future of this refrigerator is on the good side of the quality spectrum. However, considering how long appliances last these days and reading reviews from appliance repair men, I'm not overly optimistic. But so far, so good.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    PERFECT FOR OUR GARAGE

    Posted
    SCOTTY427
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Searched for a refer for our garage to replace an old Magic Chef that was exhibiting wild swings in freezer temp. Found this refer online. Wanted a bottom freezer drawer and right swing refer door to fit in the tight space in the garage and no water in door or ice maker. This one does have an ice maker in the freezer but has to be turned "off" if not going to be used, which we did. AJ Madison had a lower price but Best Buy was willing to match it. Best Buy has local stores so much preferable. Saved $100. The City of Anaheim hauled the old one away and paid me $50 for it. Refer works as advertised and is very quiet. Bought a 3-yr service contract directly from Whirlpool.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Freezer is not for everyone

    Posted
    Jill
    • Verified PurchaserVerified Purchase

    I really like this refrigerator. It is quiet. It has a smooth finish, which I love for cleaning. However, the sides are textured, and I find it odd that they are not smooth as well. 2 cons of this refrigerator: there is no butter door, the produce drawers do not extend the depth of the fridge. I didn't notice these in store, but even if I had, I don't think it would have made me choose otherwise. The main drawback of this refrigerator is the freezer and the fact that it does not fit a frozen pizza. I have a deep freeze so it is not a big deal for me, but if you are a frozen pizza lover and have no other option, you need to choose something else.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    GREAT FRIDGE

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love this fridge. We just remodeled our kitchen and were in the market for a more energy efficient fridge. We weren't interested in buying a fridge with all of the bells and whistles. We already have filtered tap water and weren't interested in watching TV on a fridge... So we went with this one. - There's PLENTY of room inside. - The pull out freezer is constructed very well. - The LED light is very bright. - It's energy efficient! Our electric bill has not increased. - Most of these stainless steel apliances have black along the sides (Which I am not a big fan of), however, this one does not. The sides are gray. We've primarily purchased Whirlpool products so we stuck with what I believe traditionally is a reliable, well-constructed appliance. So far, so good!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it so far

    Posted
    JawBee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We bought this refrigerator to replace a very similar GE refrigerator which died after 7 years. We liked the bottom freezer and heard good reviews about Whirlpool dependability so we decided to try this model. We have a small space for a refrigerator so our options were not great. I like that the freezer has ample room and is somewhat compartmentalized to help us arrange contents. It is quiet and the LED lighting is great. It does show fingerprints which our GE model did not do. If it lasts longer than 7 years we will be happy,

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Get what you pay for

    Posted
    Lisam65
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Get what you pay for although the refrigerator look nice once it was set up and the delivery personnel were excellent, the interior of the refrigerator is very very cheap. The crisper bins do not line up with the gaskets, and the material, plastic, is very very cheap. It was a desperation purchase, as I needed a certain size and height and I needed it very quick . If I didn’t did not need something so quickly, I would’ve taken the time to explore other options. This refrigerator might be good for landlords having to replace refrigerator is and their rental properties

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      Dear Lisam65, Thank you for taking the time to write regarding your Refrigerator. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Refrigerator. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you. WhirlpoolBrand