Customer Ratings & Reviews

Simple but modern, it washers great was on the fence about not having the middle component but I love it I get more room now

This replaced our 25 yo Whirlpool washer. It took a few weeks to adjust to it, but we like it. Our old washer had an adgitator, and this one is impellor, so it does take time to adjust to the difference. We've had it 2 weeks and about 10 loads, and we feel it cleans our clothes well so far. We are still figuring out which setting to use for certain loads + deep water feature. The time it takes to wash clothes is twice as long as the old washer, it now takes about 50 minutes to wash one load. The quick feature is 30, but you can't put a lot in the washer on that cycle, or the clothes don't get wet. We also purchased the Best Buy Plus membership and the washer was reduced $20 for July 4th sale, and we did get a refund for that amount. If it goes on sale again within a year for a lower amount than we were refunded, we will get an additional refund. We do recommend this washing machine. This is the only model we've had in 25 years, so we can't compare to newer models. I do miss the buzzer that tells you when the cycle has finished. This washer does the jig in the spin cycle, our 25 yo model didn't, but the old one was terribly unbalanced and created a very loud knocking noise when the clothes weren't even in the tub, and we had to always stop the cycle and redistribute the clothes. We don't have to do that in this one, and we are enjoying not having a loud knocking noise and having to redistribute the clothes, so we are fine with the jig.

Our family is very happy to use our new washer and it is working above expectations after only 1 month of use. My wife loves the washer. She loves the glass door on top so she is able to monitor the washing cycle. The new washer is very quiet when cycling thru the stages of washing.

We’re loving our new washer/dryer set however….its not the fancy front loader we are used to. I love how large the capacitor holds which is great. But it’s cheaply made I believe, fairly loud when running. But this also is not the biggest problem, several times now after the cycle has completed and the load is finished, the clothes are still drenched in water and we need to run it again. It doesn’t happen on every load, maybe every 5th load or so, the water hasn’t drained and spun all the water out? Does anyone know why this would be happening? We just bought it in June and started happening after the first few loads.

Great washer and it’s HUGE! Perfect for my comforters, coats and anything else I need to wash. And it’s so quiet I thought it wasn’t working the first time I used it.

Great capacity. Quiet. Super improvement from prior washer.

The washer I purchased works absolutely great. It has a sensing feature that selects the amount of water needed for the amount of clothes in the washer. With no agitator in the machine definitely gives you more room for washing bedspreads, comforters. I would definitely recommend this washer to everyone I know.

This washer is sexy. Love the black matte and glass top. I exchanged for a broken samsung after not even 2 years so i didnt want to go with that brand again. However i can not stand the noise this washer makes! I was surprised this wasnt mentioned in any other reviews i read before purchase. My laundry room is in the hallway, if it was in the garage maybe it wouldn’t be that big of a deal. Debating on returning it :(

It is okay, very big, I feel like it would clean better with an agitator in the middle.

This washer offers me excellent capacity for large loads along with great agitation for an HE washer. Lots of settings to handle all needs and super convenient for introducing soap, softeners and bleach. Truly does a great job and is super quiet too.

Good machine, overall happy to this point. It is large and cleans well. Handles our dog bedding well. Doesn't leave dirt behind on work clothes. I don't find it noisy. There is no timer to let you know the cycle times so run time is a curren mystery. But knew that going in.

I like the tub size on this washer. The dial is easily understood when choosing wash cycles. The only negative is the washer doesn't have a readout of minutes on the duration of the cycles.

I have had this machine for about 2 months. So far so good. Not too loud (like some other machines) and works great. Only item missing would be the timer/counter of when the cycle is complete.

Brought it brand new from Best Buy 4 years ago! Thankful i have a home warranty. I have had 3 boards put on it in the 4 years and a new motor! Plus orher parts in bottom of machine! Went to do laundry today and wont kick in to wash cycle. I’m so over this machine and am shopping for new. Disapointed that i heard Magtag is going under in the USA. Maybe if they built strong like in 1950’s they would be still on business! I had issues like first remarks on page!

Its huge, do it can handle a large load if clothes or bedding. It is very quiet and my laundry come out nice and clean.

It seems to work well. It does make some noises from the belt turning it. I see water entering the tub but don't see accumulated water in the tub, with so little water for the items to agitate in, I question how clean it actually gets stuff. Without a center agitator and next to no water, the water does not wildly swish around. It doesn't move the water rapidly like a front load washer. It seems fine but if id known these things about it I don't believe I would have purchased it.

Ended up switching from the brushed black to white at the last minute, only because the more I thought about it, I hate how badly scratched and white pet hair show up on our other black appliances so why would I want to add another!? Only difference is color and texture but is an awesome washer and does GREAT for our active family of 6!

It holds so much! I bought open box which had a dent but I don’t mind as long as it worked.At first I tried to do a small load it seemed like it wasn’t working but then I did a larger load and it works so well! It’s super quiet too!

This washer is really awesome! Easy to operate and gets our clothes super clean. My family loves it so well they wash their own clothes….thank goodness.

Love this washer very simple to run and does and amazing job