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Whirlpool - Cabrio 4.3 Cu. Ft. 12-Cycle Top-Loading Washer - White-Front_Standard

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Rating 4.3 out of 5 stars with 3289 reviews

87%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    Can’t beat it!

    Posted
    Jimmy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Visiting my in-laws in MA, it was evident they needed some new appliances. It started with replacing their perfectly functional yet back-breaking head thumping most un-ergonomic refrigerator. Problem was, unlike their perfectly working refrigerator, their washing machine, also functional, was beginning to show its age. It was beginning to make odd noises, had heavy rust around the drum, and cosmetically the sides and top had also rusted. They, are die-hard Whirlpool fans,, as am I, so brand name of appliance was one less thing to consider through the plethora of brand names, reviews, functions, and doo-dad availability. After nonchalantly asking my mother-in-law innocent questions about what she likes about her washing machine compared to new ones, I had an idea of what I would purchase for her. She stated how nice it would be to have a machine that had enough room for a particular bedspread of hers. She didn’t want a new-fangled machine with bells, whistles, flashing lights, and sirens!. She didn’t have the patience to read manuals, much less learn a new machine. It was a few days past Christmas, and my search was on. Debated over this machine, and the almost identical one right next to it. The major difference was this one did not have the center agitator in it. I had read many reviews about the eco friendly, energy efficient new machines that take forever to complete a load of wash, coupled with the issues of minimal water use. Times have changed and these type of machines are the wave of the future, As it’s been said, they just don’t make them like they used to. Owning an appliance that will last 20-30 years are stories you will tell your children and grandchildren about. I digress. So we chose this model, and honestly I was afraid she would not like it. Long cycles, not enough water, and how the heck can it possibly wash clothes without the agitator? Impossible! The Best Buy delivery team delivered and hooked up the new machine, and removed the old machine in record time! These guys had moving straps, and were literally running with the machines. They quickly ran the machine through the cycles, checked for leaks, and off they went. I sat in the basement dumbfounded, looking at the buttons wondering how it works. My MIL was upstairs and never even knew what just happened. My wife and I called her downstairs and she was just amazed. She quickly started playing with the controls, ran it through a few cycles, and stood there in amazement (as did I because she had it figured out before I could wrap my head around how to even start it). I did read that for heavy loads the tub should be filled with water, then place the soap in said tub, and lastly load the laundry. We did a few loads no problem. My wife and I had to return home the following day so didn’t really have a chance to run the machine through it’s paces. While on the road, my MIL calls to say she washed her bedspread. She couldn’t believe the amount of room the machine had in it. For the first time she didn’t have to struggle trying to shove the comforter in the machine. My concen, as I had read in other reviews, was that after the cycle was done, it would come out sopping wet, thus increasing the amount of drying time. Nope, it came out fluffy and relatively dry. By the way, this particular machine doesn’t scrimp on water if you choose the correct settings. She stated it had plenty of water to wash the comforter. Additionally she’s extremely happy with how clean her regular laundry comes out. No sopping wet clothes after the final spin cycle here folks. Each time she calls she mentions how much she loves this machine! Whew! Oddly enough, being displaced by Hurricane Michael we are renting a brand new place with brand new appliances. The washing machine in this rental is the Whirlpool with the agitator we were debating purchasing. While it’s a good machine it seems to have those quirks I read about. The water sensor doesn’t allow it to fill up like the one we purchased, even though the controls are almost identical, Also, the machine with the agitator locks once it’s in the wash mode, whereas with this machine you can throw in that the pair of dirty socks any time during the cycle. In my wife’s words, “Mom’s machine is so much better”! I couldn’t be happier, and by the sounds of Mom’s praises we made the right choice!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Eureka!-Found Out How To Fill Tub With Water

    Posted
    George

    As many of you baby boomers have found out by now, they are making top loading washers so that hardly any water is used to clean your clothes. These are the new "high efficiency" washers. Now we all know this is absurdity for top loaders. You can't clean clothes in 1.5" of water regardless of what they try to convince you of. And for those of you who have suffered this new "efficiency" malware, and have felt you will never have clean clothes again in your lifetime - You can now celebrate. Wonder of Wonders, Miracles of Miracles! I found out how to overcome this problem with this model Whirlpool. What you do, is first, do NOT put your clothes in first. First, leave the tub empty and select the "Bulky Items/Sheets" setting. Then press the Start button and let the tub fill. It will actually fill to about 4 inch depth of water (I estimate). Oh but it won't stop there!! Allow the machine to start doing its "agitation" (if you can call it that, seeing how the washer has no "real paddles" to fully agitate water like older models had). After about 20 - 30 seconds of agitation, the machine will start to add more water for about a minute or so. Then WAIT longer. The Machine will again start to "agitate" and will after another 20-30 seconds, start to fill with more water. [The machine is trying to figure out how much water it needs.] Repeat this process a few more times (like 2 or 3 times) and look inside (Note: you can look inside after each "agitation/adding water" cycle - check when the water stops running). You will say "OMG - I don't believe it, there's lots of water!!!" I am not sure if the machine is capable of overflowing so keep an eye on it. I just know I have looked and thought whoa it really does fill high - like to the brim or close! Once you have the water at a high enough level, you can add in your clothes. With my washes the machine does NOT empty any of the water once you put the clothes in. (I have read this somewhere that these new machines will actually lower the water level if it is higher than the sensors allow - I mean what a waste of water that would be - eh!?!) You should add your soap in after the first fill cycle when there is about 4" of water in the tub. Or you can add it in later. I use powder soap (cause I like it) and I add it directly into the tub (with the lid open) and allow the "agitation" to mix it in. If I am using bleach, I also add bleach at the same time. Now admittedly, I discovered this while washing actual bed sheets. But I think it should work on regular clothes too. I will be trying to verify this. Now as far as the rinse cycle is concerned (and I always use 2 rinses), I am not sure that the water will fill as high up as it did for the wash, because, per chance, the filling up of water for a rinse cycle may not sense the same as for washing. I have not made this part of my routine yet, and have not tested it, so I don't know. But if you are rinsing, you could use the "2 rinses" setting and after the first rinse and spin, you could remove the spin-dried clothes (cause they would not be water laden and heavy after spin drying I would think) and refill the tub with fresh water using the same procedure as before to try to raise the water level higher. Once full, you put the laundry back into the filled tub before the actual rinse begins. Let the washer finish its cycle. At the very least, we can now fill the Whirlpool tub to the brim! I really hope this helps all who have been sorely disappointed with the new high efficiency technology. And BTW, note that not even the Tide company (the high efficiency detergent soap "gurus") knows how much soap to put in these washers. They define small, medium, large, extra large, extra small loads, etc., but they never note the size of the tub. Is a large load in a 3.0 cu. ft. tub the same as a small load in a 7.0 cu ft tub?? You really have to specify the amount of water used, or clothes volume or weight or something to have a measurement of any meaning. I mean what if you need a Pod and a Half? Can you split up pods? Do you want to split up pods? Basically, the terms small, medium, and large, etc. mean nothing by themselves. Yet we have a whole industry of "efficiency" and "technology" and "new and improved" that doesn't see a problem with an undefined ratio of soap/water, I guess because in their misguided efforts to minimize the use of water, they sacrifice logic and wisdom. Oh well, as I like to say, "all our institutions are failing us." Happy full tub washing!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this High Efficiency Washer!

    Posted
    MaryL
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was slightly hesitant to purchase a High Efficiency washer, since I've never owned one, but I'm so glad I switched!! Looked at several models, read many reviews before I picked this machine. My old washer was a different brand, lasted many years but broke; to replace it would have been DOUBLE the price of this Whirlpool. Plus with an impeller instead of an agitator, this Cabrio 4.3 cu ft washer holds LOTS of clothes, about 50% more than my old washer. Using a H/E washer took a bit of getting used to; reading the entire owners manual BEFORE I ran it was very helpful. I also sat near the washer the first time I ran it. Not mentioned in owners manual, but I found it helpful to adjust settings, close lid, press "start" to fill with water til agitation starts, THEN add H/E detergent, shut lid to agitate a few times, then add clothes. Cycle time also not in manual, but I found "light soil, 1 rinse" averages about 45 min, not much different than my old washer. Some complained "washer is noisy;" this machine washes with INTERMITTENT agitation, not constant agitation/"white noise," like perhaps people are used to. Although the spin cycle is slightly noisier, in general it is as quiet as my old machine. 2) Some complained "machine does not fill with water;" that's because it's not intended to. Instead it uses a minimal amount of water and "rolls" the clothes thru the water. The instruction manual states that clothes may be above the water line at times. I found they still came out clean and fresh smelling, while using less energy and less water (note there is a "deep water" setting for those times one prefers more water, such as for sheets and bulky loads). I am already seeing lower water bills!! Anything which saves water (in our very high-priced water community) is a plus in my book. I AM VERY HAPPY WITH THE PERFORMANCE OF THIS MACHINE, and with the great reputation Whirlpool has, I expect to get many years out of it!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Upgrade

    Posted
    MomTo2
    • My Best Buy® MemberMember

    I am going to start this review by addressing all the negative comments... Is the washer Noisy??? The washer makes noise (more than my old washer) but nothing I would classify as extremely noisy or distracting. I think it all depends on where you house your washer. Mine is kept in an attached garage, and although I can occasionally hear it when walking by, it is nothing that would distract me from carrying on with my daily business. Most of the noise comes from the fact that the washer does not fill up with water the way older washers do. It's energy efficient so it sprays your clothes intermittently throughout the cycle until it gets the desired clean. Does this washer leave clothes sopping wet like other customers have claimed? I have done over 20 loads, easy, in the last two weeks and not once have my clothes come out overly wet. The machine works just as expected. The secret....READ THE MANUAL. it will take you less than 10 minutes to get through the thin manual that comes with the machine. It will tell you how to lay your clothes around the center piece and it will tell you the desired wash cycle for the type of load you are doing. If you are doing towels or bulky items, don't use extra light setting to try to save time. This is probably why those costumers got wet wet clothes. Follow the directions and it will work every time. Does this washer take a super long time to complete a cycle? Unfortunately, this washer does take about 40 min to complete a cycle but that's only because it's saving you water and energy. Embrace this change. Dishwashers are the same way now. So although the cycle takes longer, this washer drum is HUGE which means you can pretty much do two loads in one. If you look at it that way, you are technically saving time. I love this washer. I was skeptical because of all the negative comments, but it's been great. It's a little noisier than older washers, it takes a little longer, but like I said, it holds so much more and saves you water and energy. You can't go wrong with that combination!!! Don't let the negative reviewers keep you from making a wise choice. Who would take advice from someone that returns a washer after one load. Who does that???

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    You get what you pay for

    Posted
    BBCustomer
    • My Best Buy® MemberMember

    I went from a standard washing machine to this high efficiency machine, and I expected this washer to be far superior to what I replaced, and this is not the case. This machine does clean items well. However, the spin cycle does not do a good enough job getting the water out of heavy items like sweatshirts and bed sheets. These items are so wet that I can ring water out of them. This wouldn't be a big deal, but this washer doesn't have an option to have an extra spin cycle to get the water out. You have to instead select the 'rinse and spin' option which is a complete lengthy cycle of rinsing and spinning to get the water out - not very energy/water efficient, if you ask me. I have had issues with overly wet items on a variety of cycles, whether it is the 'heavy duty' or 'normal' cycle -- and this problem is not from packing the machine with too many items like the Whirlpool manual says. The other issue I have with this washer is that the water shut off valves shut the water off so quickly that it created water hammer issues with my pipes. This is an issue I never even knew could occur until I bought this washing machine. My water pipes would bang so loudly in the wall and create such a significant vibration that I thought I had major plumbing issues. After searching online, I discovered that many other people report this same issue with this brand of machine. To solve the problem I had to spend more money to buy mini-rester valves to attach to the washer before hooking up the water lines to the rester valves. Personally, since Whirlpool is aware of this issue, I feel they should have included the rester valves in the purchase of the washing machine instead of making their customers go to the hardware store to spend money on an issue created by the product. I know some of the other reviewers have mentioned the noise level of the machine. Since this is my first high efficiency machine, the unusual noises of the washer sensing the clothes and the locking/unlocking of the lid really threw me off at first. The sensing step makes a strange hum/grind noise that takes time getting used to, and the odd pop/snap noise the lock makes sounds as if something broke on the machine. During the actual washing of the clothes the machine seems to make a noise comparable to a low pulsating blender. Now that I've had the machine a month, I'm not concerned with the strange noises. But, if you are sensitive to noise or have a main floor laundry, you may find the noise level of this machine to be obnoxious. Overall, I wouldn't recommend this machine, especially not for someone who frequently does large, heavy loads of laundry. The price was decent, but I wish I would've returned the machine when I had the chance and spent a little more money on a better quality product.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Junk

    Posted
    Melillian
    • My Best Buy® MemberMember

    We have had Whirlpool appliances for years and thought they were great. 8 months ago, we bought this washer. After less than 6 months, it stopped rinsing and spinning properly (at the end of every cycle, we either had suds or soggy laundry). A month and two service visits later, it still had the rinse and spin issue, AND started making a noise like a small animal was dying in my utility room. Another month and FIVE service visits later, we thought the problem was fixed. Three days after the last "repair", the machine is completely broken. The first day, it got stuck on random parts of the cycle and the green light just kept blinking. The clothes were soggy, but not clean. The second day, it just locked the lid and filled the tub, but did not actually start a cycle (we had to unplug the machine just to open the lid and retrieve our sopping wet, dirty clothes). The service company (who was great and seemed competent enough) was honest with us and told us that, in their years of experience, Whirpool would have them do dozens of service calls and literally replace EVERY PART of the machine, but would not replace the entire machine under any circumstances - even though it was clearly still under warranty. We don't think it is unreasonable to expect a brand new major appliance to function reliably for more than 6 months. Whirlpool apparently disagrees. Bottom line: This machine is a piece of do not waste your money.

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      Thank you for your review.
      We are sorry to learn of the concern you expressed regarding your washer. We would like to inquire further about your review with you. Please respond back to this email address Whirlpool_Reviews@Whirlpool.com with your name, copy of the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. WhirlpoolBrand

  • Rating: 4 out of 5 stars

    Pretty good washer, haters gonna hate

    Posted
    coasterzombie
    • My Best Buy® MemberMember

    This is my first HE and my first Whirlpool. Best Buy came and installed it, delivery is a huge plus. I think the combo of HE in a top loader is the best of both worlds. THERE IS NO TRADITIONAL AGITATOR in this appliance. Keep that in mind when researching and using it. It does not work like an old fashioned washing machine. If you have a specific routine you are used to and don't want to change then maybe get something else. The unit is loud, but only for bursts at a time. A regular washing machine makes a little noise all the time. This cycles on and off and can be distracting. I since housed it in a W/D closet and it is much less annoying now. I can hear the TV over it without a problem. The other minor issue is clothes will get tangled up inside of sheets. I would just wash your bedding totally separate. Detergent is also extremely important. I used Tide powder but pods or liquids seem to work better in this machine. I never use bleach, but I will put a cup of vinegar in the wash as a fabric softener (there is no dispenser). Put your detergent in first, then load the clothes loosely on top. If you need more water for some reason, select Deep Water Wash or the Sheets setting, but 90% of the time just use Normal. With one rinse and no soak it takes about 45 minutes. But, the drum is high capacity so it actually saves time. The benefit here is using way less water than a regular machine. Also, I never use hot except for towels. I have never had a problem with dirty clothes, sopping wet clothes, or smell/odor/rust etc. I use the Affresh tab once a month (there is a setting specifically for this). Never used the Delicate setting, I wash those by hand. Good machine, recommended for the reasons above.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    No problems or issues so far

    Posted
    MamaB
    • My Best Buy® Elite Plus MemberElite Plus Member

    This was not the original washing machine I wanted to purchase from BB; the one I wanted was out of stock at the warehouse after I had already purchased it so BB let me have this one instead. I was pretty nervous about taking it because of all he mixed reviews but I figured I could return it if I didn't like it. I decided I would take other reviewers' advice and read the manual (never had an HE machine before) and then put this machine through its paces. Glad I read the manual otherwise I would have completely fouled up the load-in; I've always been a "start the machine, put in the detergent, and load the clothes while the water fills" kind of girl. It's a different process with this one, (detergent, clothes, close lid and start) and you have to make sure you pack the clothes loosely (no cramming - but heck, it' IS a massive 4.1 cu ft basket so cramming isn't necessary). It made some noises that were different from normal washers - clicks, hums and whirs but it isn't any louder than my last GE machine. (In fact, it's a bit quieter). This weekend I've washed fleece blankets, big plush bath sheets, jeans, and a king sized duvet cover and everything came out of the washer great - they weren't soaking wet and full of water. They came out like they did in my last washer. I read in the manual that using an HE detergent is an absolutely MUST because non HE detergents create too many suds which in turn makes the cycle times longer and "reduces the rinsing performance". Not to presume anything but perhaps some of the rinsing problems people reported came as a result of using regular detergents and non-HE? Had I not seen this in the manual I probably would have used my regular detergent.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Great Introduction to HE Washers

    Posted
    gitch414

    We replaced our dual-action agitator washing machine (and the dryer) with this matched set from Whirlpool. We are very pleased at its performance. The clothes are noticeably cleaner and the airflow in the dryer is much superior to our previous set. I believe the clothes are cleaner because HE machines only use about a quarter of the water of a traditional washer. This concentrates the detergent greatly, even though you use less actual soap per load. I would like to address some of the negative comments I saw in these reviews before we made this purchase. I can't speak to those who have had real mechanical problems with their machines. But I can say many of the comments complaining about its performance are from people who quite obviously did not read the instruction manual. This is a different way of washing clothes. You will not get the good results we do if you treat it like a traditional machine. The other major negative criticism is the "noise" this machine makes. It is true the different kinds of sounds an HE washer makes may grab your attention as the whirs and clicks come and go. It is not the constant hum of agitator action you get from a traditional washer. But after a month of running this washer I believe the noise level is actually less than we had from the old machine. Our washer and dryer sit in the corner of the kitchen—we know all the sounds this thing makes and it isn't bad. We just had to get used to it. Which really didn't take that long to do. We're very satisfied with this model. You can spend more money and get more bells & whistles (and perhaps less noise.) But this budget model has proven itself to us as having a great value.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    IF YOU WERE SKEPTICAL AFTER REVIEWS READ THIS

    Posted
    Kels

    This washer and matching dryer are amazing. I was EXTREMELY skeptical after reading the bad reviews, especially because they were all saying the same thing. I have not had ANY problems! The noise. Is it louder then an older washer with an agitator in the middle? Yes. However considering we have a laundry room off of the kitchen it does not bother anything nor can you hear it. If your washing machine were to be close to your living room, you might want to rethink this purchase, it is louder because it senses the water instead of just filling. It does make an ERRR....ERRRR sound while doing so. Because it is saving you water. I wanted to see what this washer could do so I put very soiled clothes on quick wash setting. I couldn't believe how clean our clothes were. We thought our clothes were clean with our old washer....WRONG! You do need to follow instructions for this machine to work, it is not like older washers. Fill the drum like it has an agitator in the middle, pick the correct settings and it'll do it's job EXTREMELY well. We have not had the washer long so I cannot tell how it will hold up, I just want to say if you have any problems regarding it "not filling" or "extremely wet clothes" you have a defect product or you're doing something wrong. This machine works wonders and it's amazing for the price. The drum is decent size. We have six people in our household and it has cut down laundry time. I am extremely pleased.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Big capacity, great washing, inexpensive price.

    Posted
    kaliona
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Well, I read most of the reviews of this washer, and even with the negative reviews I went ahead and purchased this machine two months ago. I can not be happier with my purchase. Really, I don't understand some of the reviews saying this washer is noisy. My home office is about 7 feet away from my laundry closet and the washer is quieter than most I have owned in in the last 30 years. The spin cycle is especially quiet (again compared to all the other washers I have owned). The washing itself is fine, I was used to the differences in just the first two loads. I just take care to load it in the way the manual says to. It is quite different than loading a regular top-loader, but very easy once I got the hang of it -- each garment its own pile in the washer leaving a donut hole in the middle. Simple. And, well, I am still amazed at how much laundry I can fit in there. Also, people have complained about wrinkles. I do notice more wrinkles in items when I take them out of the washer -- more so when I have a smaller load set to a vigorous cycle. But since I hang dry our clothes I don't see it as much of an issue. Before I hang each garment I give it a snap shake. One shake takes out most wrinkles and after hang drying, any wrinkles left, I really don't bother about. I did have one load (in two months) that did not spin dry enough to suit me. My fault, I am sure, because I wanted to wash a few heavy things without waiting for a couple of more to fill up the washer more. So the spin was slightly unbalanced. I fixed that by adjusting the clothes in the drum and running it through another drain and spin cycle. After the second spin the clothes (a couple of pair of jeans) came out dry enough to suit me. All in all -- for the price (face it - this washer is a bargain on sale with free delivery) I am very glad I chose this one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    NOT BAD AT ALL Luv it

    Posted
    BigApple718
    • My Best Buy® MemberMember

    I got a good sales price for this washer. I brought this washer as a gift for my mother with a 5 yr protection plan. I liked the washer that much, I went out two days later and brought the same washer. It's a Good washer my first Whirlpool product, It's Not as loud as others wrote, If you read the manual it will explain what the different sounds are. For the first wash it did shake a lot which did give me a concern ( my fault overloaded the washer, I was tempted by the large basket size 25 sheets at once smh @ myself). However, by the second wash It didn't shake bad at all. The manual does tell you if it shakes bad then that means that the four legs under the washer should be adjusted or you can used a wooden wedge to help support the vibrations. So far not a bad washer. I barely hear the washer when it's on, I got up several times during the wash cycles to double check if it was working. The Energy efficient washers are so different from the old washers that I'm used to owning. In my opinion the non- EF washers have loud wash cycles and spin cycles. I'm getting used to having a washer that doesn't fill up with a lot water this washer determines how much water is need when you add your clothes to the basket, cool feature I think. Oh and you will have to by the he detergents or pods for these washers. I hope my little opinion help someone out whose deciding to buy this product.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Dirty clothes

    Posted
    Pete
    • My Best Buy® MemberMember

    Dirty clothes, extremely basic machine, and LOUD! This washer did not allow enough water or supply movement to get clothes thoroughly clean. Because it locks when washing, it took awhile for me to notice the lack of water in a wash. A few times I had to pause a wash because I forgot to put something in, so that's when I noticed that the water level does NOT cover or go above the clothes. The machine's load size is "sensed" rather than selected by you. The drum doesn't move all the clothes around well so your clothes don't all get a good swish of movement or even water coverage. Very basic washer: no place for detergent or fabric softener; detergent has to be put at the bottom of the washing tub and before clothes are placed in. No place to put fabric softener liquid!!!! You have to wait and time yourself to be ready to pause your rinse cycle to put in softener. Who has the patience or time? I had to buy a fabric softener ball and go all primitive. My clothes smelled clean but I noticed big dirty spots. My white sheets came out with stains where dirt would gather in clumps on various places after a wash. When I washed color clothes, it wasn't as noticeable. When I washed lighter clothes, I could see how it wasn't coming out thoroughly clean. Yes, it is loud! I read the other reviews and agree it is extremely loud. My son alarming commented that he thought the washer was broken because it sounded unexpectedly loud. No it was not broken but just loud. Though it sounded like it was working hard, it didn't do much washing :(

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Do NOT buy - doesn't last in the long run

    Posted
    SportyMom
    • My Best Buy® MemberMember

    We chose this one based on reviews on various websites. Almost four years to the day this Whirlpool Cabrio washer is dead, bad bearings (which due to the design requires replacing the interior tub as well). Repair guy advised us it would cost nearly $400 to repair (parts/labor) so we shouldn't sink any money into this machine (no guarantee something else wouldn't go) and instead buy new. When I started looking online I was finding that the 'bad bearings' on this machine is common so I contacted Whirlpool noting that this seems to be a common issue (product defect) and was advised by Whirlpool that it was past the manufacturer warranty and 'due to the age of the machine' was unwilling to assist. When I went to the store to look at other machines today (NON Whirlpool - never again) the sales person said we were the second person in three days that came in with the bad bearings issues on this machine & the other customer also had one that was four years old as well (which irked me even more knowing the response Whirlpool gave me). It's unfortunate that Whirlpool doesn't stand behind their product the way an automaker does when there is a common issue that needs to be addressed (fully paid recall fix)....I would think most other consumers agree that they expect a major appliance to last longer than four years....VERY disappointed.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Whirlpool Cabrio High-Efficiency Washing Machine

    Posted
    DDiaz
    • Verified PurchaserVerified Purchase

    After reading many critical reviews of this product I was somewhat hesitant to take a chance on purchasing it. However, I needed to replace a washing machine after it stopped working and needed repair. I found this Whirlpool at the local Best Buy store in Signal Hill, CA and they had it on sale as an open box item at a very reasonable price and I decided to give it a try despite the negative reviews. After using the Whirlpool for a little over a month now I can say from personal experience that it has performed without any problems other than a small leak at the back hose connection that was corrected by simply tightening the supply hose threads. The only complaint I have with this washing machine is that it does take considerable more time to completely finish a washing cycle from start to finish despite the size of the load or weight of laundry put in the washer as noted by other reviewers. The average time for a complete washing cycle is about 35 to 40 minutes including the time for the load sensor to determine the correct amount of water to use for that specific load of laundry. It has continued to perform as described and does an excellent job of cleaning the laundry when the correct settings are used and it uses less water per load to help reduce my water bill.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Lesson - Read Reviews First

    Posted
    RobertR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have always purchased Whirlpool, so when I saw this one at a reasonable price, I jumped at it; never realizing that since I bought my last Whirlpool, there has been new technology; these "high efficiency" machines. This machine fills with only enough water to supposedly do the job. The clothes are barely covered with water and the machine does make different sounds than what I was used to while it shifts clothes around to try to determine how much water to continue pouring in. I was glad to see that you could use the option to fill the machine with water to the top but even after selecting that option, the machine did the same thing; no difference. I'm not sure if this was a real problem or I misunderstood what the machine is supposed to do. For this reason alone, I returned the machine for the next lower model which that has an agitator (this one doesn't). I'll review that machine as well. The one thing I didn't like most about this machine is the vibration on the spin cycle. The machine shakes so bad you can't even read the words on the machine while it shakes. Plus, I could hear it loud in the house. The machine was in the garage and the room in my house was right next to the garage. So, I get that you have to hear something, but I don't ever remember hearing my old machine at all.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Do love this washing machine

    Posted
    Susan

    I did quite a bit of research before buying this particular machine. Looked at several different brands. I am not familiar with the newer machines and was not sure which one to get. Preferred knobs over buttons, but call me old fashioned. The different rinse cycles was a plus. Don't particularly like that the lid locks when on rinse as a safety feature, but I can get around that. I wanted a larger machine, able to wash a king sized bed spread and this one definitely fits the bill. I still can't believe how much this thing can hold. As for the noise that are in some reviews: it is a washing machine, really ?? They make noises. Some of the sounds are different than my old machine, but it is not any louder, and this one doesn't vibrate the house like my old machine did on the spin cycle. I can tell you that buying this machine from Best Buy was totally seamless and could not have been easier and they were the cheaper price from the stores in the area with the same washer. They even wrapped the box in plastic for me because it was raining.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worth every penny

    Posted
    JALU
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First of all, because I read other customers reviews, their opinions helped me choose what I wanted and without overspending. I opted to pay extra to have it installed and my old washer hauled away. Worth.every.penny. Very polite & efficient delivery team. I voiced my concerns to them about making sure the washer was leveled, which they did, and that alleviated my worries of owning a “walking washer”. My old washer was removed, hauled away, and the new one correctly installed in less than 30 minutes. Other reviewers also stressed the importance of reading the manuel, which in turn taught me how to load the machine correctly and understand how a HE washer will function properly. Best of all..NO AGITATOR in the middle of the tub....This washer has a huge capacity, washing clothes is not nearly the chore it once was. I couldn’t be happier I purchased it online... sight unseen until delivery day. I did compare several washers before selecting this one. It is very quiet and the cycle time is not much longer than what I was used to. Bottom line: learn how to load it, make sure the desired cycle is selected, and read the manual!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I'm saving with less loads!

    Posted
    Fan55
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    3 cheers for high-efficiency! I am DONE with agitator washers - this washer gets my clothes cleaner, and this model has such a huge capacity that instead of 4-5 loads I am doing 2 - darks and lights in cool temperature with a color catcher. I love the bulky item/sheets setting which I use for towels too. I am not interrupting the cycle to peek inside at the water level; I see the results in clothes that don't smell and are less beat up than using an agitator washer. My first load was my heavy queen bedspread all by itself. I could have added MORE laundry but decided not to. Couldn't do this with my old agitator - it wouldn't have moved around as much to maximize surface for washing. It came out great. No worries about any unbalanced rinse and spin which made my old washer walk away while I was 'talking' to it. Yes, it makes different sounds, but I am trusting new technology for the time being since my clothes are clean. Also, didn't have to change my Tide detergent - it was already high-efficiency - so now I use less since I am adding the correct amount. The only issue I would comment on is that with added laundry, sometimes shirts get twisted a little more often. But they are rinsed well so it's cool.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful Washer for a Family

    Posted
    Student
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is the first washer I have purchased, and I must say I truly enjoy it! I knew from reading previous reviews that the washer does not stay open while the water is running. I use a powder detergent or pods, so it wasn't a problem for me. This washer works very well. I've had no problems so far, and my clothes come out clean with each wash. I really like the option to deep soak and the many others that come with it. I was worried about it lacking the center agitator, but it has still proved to be a highly efficient washer. You can wash a large amount of clothes or small with a delicate cold cycle. Perfect for a busy family and well worth the money! The last feature I'd like to comment on is the chart offered on the inside of the washer. It is a great guide to use this machine to its full potential. Love this washer!!

    I would recommend this to a friend