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ROBOANG Posted
Easy to use. App is user friendly. However , main concern is the constant notification of waste bag being full or that there’s motion in waste drawer. It’s clearly a fault with the sensors and or software. Done bunch of trouble shooting and still get the same notification from time to time
Posted
Hi ROBOANG,
Thank you for sharing your feedback. We're glad to hear you found the Litter-Robot EVO easy to use and that you've had a positive experience with the Whisker app.
We're sorry to hear about the repeated waste drawer full notifications, especially after you've already spent time troubleshooting. We understand how frustrating that can be, and we'd like the opportunity to take a closer look at what's happening.
We kindly ask that you please reach out to our Customer Experience team directly, and we'll be happy to work with you on additional troubleshooting and help get this resolved. We appreciate you bringing this to our attention and look forward to assisting you further. - Whisker