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Customer reviews

Rating 4.7 out of 5 stars with 302 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the Tower 360 Sq. Ft. Air Purifier's ability to improve air quality, reduce noise levels, and offer ease of use. Many appreciate its odor removal capabilities and the ease of filter replacement. However, some customers are negative about the brightness of the unit's lights, especially at night. The positive feedback on performance and price point is also noteworthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 302 reviews
  • Pros mentioned:
    Air quality, Ease of use, Filter

    Rated 5 out of 5 stars

    Best Air Purifier out there!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Air Purifier I have bought yet. I have purchased others and they didn’t do near as a good job as this Wintex. My son has severe allergies so it’s important that we have a good purifier running at all times. This minimizes his symptoms quite a bit. It’s easy to use, filters are easy to switch out and so easy to clean. It has a light that tells you the air quality in your room. Red means bad yellow/orange ok. Blue optimal. You can’t beat WintexAir Purifier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean Air Made Simple: Winix 5500-2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's a draft review based on your feedback: "I'm thoroughly impressed with the Winix 5500-2 air purifier! This product is incredibly easy to use - just turn it on and forget about it. It's whisper-quiet on settings 1 and 2, making it perfect for bedrooms or living rooms. While it does get a bit louder on setting 4, it's a small trade-off for the amazing performance. The PlasmaWave technology is truly impressive, and I've noticed a significant difference in air quality since using this unit. With its simple button controls and effective filtration, I'd highly recommend the Winix 5500-2 to anyone looking for a reliable air purifier. It's a great product that delivers on its promises!"

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Air purifier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase from Best Buy all year long my air quality has increased severely since I set it up in my room now I’m able to sleep longer periods of time in a smoking household without being able to notice fumes outside of my room keeps my clothes fresh as well since I don’t have a sliding door for my closet. Even has hourly settings so it could automatically turn off when I’m not home and it comes with a remote.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Good purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used it for about 3 weeks already, and had the Levoit smart purifier as well. I think this one does work better. I have bad seasonal allergies from pollen, and dust mites. I've noticed a huge difference in my allergies. This does help, but don't expect them to just go away for good. Set up is really easy simple. I have not cleaned the filters yet. Pretty quiet, and light does change colors when it notices dust, or perfumes, food, even sometimes farts lol. My kids walk up to it just to see if it will catch it. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great purifier!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve been using this for 9 months nearing a year and I can safely say it’s great! I have a room 10x10 what a normal room might be like and I can tell it filters. I have no idea how people can tell when the air is lighter I can not but can surely say it does clean it. I do have carpet and fuzzy blankets and a lot of linty clothes and it sucks it all up. I do clean it monthly of course and for the most part I leave it on all day at night the blue light bar dims witch I find to be cool and absolutely not a bother it detects when it’s bright or dark you can also put it in sleeping mode witch puts it in low and turns the blue bar off. Otherwise it was a great purchase I like it the filters are on amazing prices differ so I can’t really say “X” amount cause it might change. Great air purifier no complaints and no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great Air Purifier

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing air purifier. It automatically senses when their is a foul odor or fumes in the air and it kicks into action— you’ll notice because the notifications light switches from blue to red. I’ve actually seen it start purifying after I’ve sprayed chemicals, so I feel assured that it’s working all the time. It is definitely a must-have for me, especially since I’ve spent so much time indoors due to the current pandemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You don't know until you smell it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a believer in Air Purifiers and finally got some for our place. We got one from Costco, and then we got a second one (this one). It wasn't until the Bobcat fire and few others were raging that our SoCal air quality was bad, that we could actually smell the difference in our home from the outside air. The Winix works amazing and the Auto feature is awesome to have, especially for the price (in comparison to the BlueAir 411, that I have in my work office). I feel that the actual Charcoal filter on this model works better than the carbon filter on the cheaper Winix models (we have the C535 in our bedroom), but that is my opinion. I highly recommend, this was my second unit purchased. Got one for my lil bro to use in my nieces bedroom, and got one for the Mother in Law also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air purifier. Saw a buddy has one in a house he was moving into that had been abandoned for 3+ years with furniture and boxes, old rugs and after 4 hours it smelled brand new. Very easy to set up and maintain. After I saw how his worked here I am and I’m saying do the same!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Awesome filter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and it does a great job I needed it too filter air in rv and it does just that awesome

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Winix Air Cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, a noticable difference in air quility in my room,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd unit. We love it. Works very well for small to medium-size rooms.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Different manufacturing country

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend got the same unit that is made in Korea. The one i got from bestbuy is from thailand. It makes whirring fan sound when the unit was jus started

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Filter, Noise level

    Rated 4 out of 5 stars

    Works well and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for the past month. Overall, it's a great machine; easy to set up; easy to use; like the convenience of having a remote; and relatively quiet. Seems to absorb odors fairly well. I like that it has a washable filter which will help reduce overall maintenance costs long term.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Odor removal
    Cons mentioned:
    Light brightness

    Rated 5 out of 5 stars

    Works so well!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this air purifier so much that I have 2 for my house. It removes odors. The highest mode is noisy but works quickly. The lower modes are very quiet. My only complaint is the giant blue light that I can't turn off. When I use it in my bedroom I cover all the lights with black electrical tape and that works. But there should be an option to run it at normal speeds and turn off all the lights. "Night mode" still has a light and runs so low that you might as well turn it off. I would prefer a way to disable it making any noises as well. When you plug it in, it plays a tune, so if your power goes out in the middle of the night and then comes back on, you get woken up by the tune. When you then turn it on, it again plays the tune, so the "plugged in" tune is redundant. All that said, the air filter is so good that I bought a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Great investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first air purifier. My parents have had them in their home and we have one at my office, but I’ve never purchased one myself and I wasn’t sure what to look for. After a lot of research and reading a lot of online reviews, I decided the Winix was the best bet. It was super easy to set up. When I plugged it in, the light instantly turned red and the fan went into turbo mode so I assumed my air quality was pretty bad. But it didn’t take long to go back down to blue. When it changed back to blue so fast I started to wonder if I even needed an air purifier. If it was registering my air quality is as good, what was I paying for? Boy was I wrong. That night I slept better than I have in a long time. No more waking up in the middle of the night because my nose was stuffing up from allergies. No more waking up with itchy eyes. I did let it run on high for the first few days hoping that it would catch most of the air that was circulating through my apartment and then I turned it back to the auto setting. The auto setting is pretty fantastic. It tries to keep the fan on low which is virtually silent. It definitely senses changes in the air. If I spray dry shampoo in the bathroom down the hall with the door open when I get ready in the morning, the air purifier light turns red and it kicks up to a higher setting. I also think that it has become more sensitive the longer it has been running. It now kicks on when I heat up a microwave meal. It also kicks on if I’m stirring up a lot of dust when cleaning the litter box. I’ve only had this air purifier for a few weeks but I’ve already noticed a huge difference and I can see that it’s working when it kicks on when I do certain things. I was a little hesitant about paying for such a high-end machine when I wasn’t sure what I even needed, but I’m so glad I went with this model. It’s working perfectly for me and it was worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Filter, Noise level

    Rated 5 out of 5 stars

    We can breathe again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old air purifier died on us, and my wife and I were both feeling the effects of allergy season. After reading articles on air filters and reading reviews, we settled on this. I consider it offers the most value for the money. It's a true HEPA filter, which we consider important, and is large enough to handle the room size for our bedroom. It has an "auto" feature, though we tend to keep it running on low. I am impressed with how absolutely QUIET it is while running. It also has an air quality light feature on it, and while I don't know how really sensitive it is, it's just part of the impressive list of features on this unit. My wife is more sensitive to allergens than I, and she reports DEFINATELY sleeping better with this running. So, good feature list, true HEPA filter, auto function, very definitely quiet, and IT WORKS!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level, Odor removal

    Rated 5 out of 5 stars

    Great air purity, silent & love the auto mode!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using 2 of these air purifiers to help with allergies & overall "indoor Winter air." They have been perfect! We have 2 senior pets, a Shepherd-mix dog & a cat, the allergies have definitely been reduced. My husband can breath! We use 1 in our open concept kitchen/living room so it's working the hardest with about 700 sq ft and the other in our bedroom with about 130 sq ft. We keep our living room purifier on high and our bedroom purifier on auto (or higher if necessary). I can't even tell we have a purifier in our bedroom & it's 5 ft from me while I'm sleeping. The air quality sensor does work well ... I had clean air quality/blue sensor, then applied EO's and sensor immediately went to fair air quality/amber. I was totally impressed! We cooked eggs & the smell was completely gone within a couple hours. I'm a believer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Filter, Noise level

    Rated 5 out of 5 stars

    Taking care of business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean design, quiet motor, controkls are straight forward making this machine easy to operate. Filters are easily exchanged.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Ease of use, Noise level

    Rated 5 out of 5 stars

    WINIX - Tower 360 Sq. Ft. Air Purifier

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the WINIX - Tower 360 Sq. Ft. Air Purifier for more than half a year and can say that the air quality in the room i'm using it definitely gets better. I guess the area that we live the air is not the best and on top of that polen, dust and allergens maks it even wors so after I have done some research I ordered this airpurifier. I like the option of light change sensor regarding the air quality and the timer. The machin is not heavy, prity quiet and is easy to clean. I'm happy with it and always put it on when someone home gets stuffy nose, eyes or throat irritation.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Ease of use, Noise level

    Rated 5 out of 5 stars

    Winix Air Purifier

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had I known it made such a difference in the air quality in the room it is used in I would had got one years ago. Bought on the recommendation of friends who own WINIX air purifiers. Quiet, powerful, easy to use.

    I would recommend this to a friend
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