Customer Ratings & Reviews

The squad did a great job installing the mesh system and helped connect all the devices in ways I would not have thought of. They fixed a networking problem that wasn't wireless by directly connecting to one of the nodes. I didn't know that was possible. Highly knowledgeable and professional.

I had a really good experience with the guys that came to install my cameras. They were very knowledgeable and helpful. I would definitely give them five stars across tge board!

Chappell & Ramzi were very polite and helpful . I do not want them to be written up about doing anything wrong because I went along with the suggestions as to where to install cameras. I had not ever had cameras before and was totally out of the loop where they should be placed. I assumed that all your personnel had been fully trained in where the best spots were. All three were moved to spots where they should have been to begin with according to someone who has been in that business for a long time. Also, the batteries only lasted one week and had to be charged. I called Geek Squad & didn't get a lot of satisfaction there. Question below as to if I would recommend GS-some things yes and other items no. Hind sight I would have gotten cameras & door bell same mfg. Didn't realize it should have been the same & that was not mentioned when I purchased said items fm Best Buy.

The installer was professional and fast and on time and kind. They were tme and took care of everything we needed.

Cameras work very well. I get to see whats happening at my home even when i am not tbere. Very happy with the purchase and installation.

The installer was absolutely the best and he explained everything to me as he was installing. One of the cameras batteries went out after two weeks and two days. That really upset me because obviously the batteries that came with the unit was defective.

The geek squad (which was one guy lol) came to install my cameras and it was easy breezy! He placed the cameras where I wanted them and installed the app got me all set up. I was very pleased with his professionalism and knowledge about the camera system.

I am very pleased with the Geek Squad crew who installed 2 floodlights on my home. They arrived in a timely manner and was very professional installing the products. The technicians carefully showed me how to work the product and helped install the software on my tablet and cell phones. They did a great job.

Geek Squad did a great job both times we needed them. First time to install outside security cameras and home base. The second time (a week later) was to take down the 1st system that wasn't working correctly and put up the new system that now works great! Both times they arrived when they said, if not a bit early which was nice. They were helpful & professional too.

I was hesitating to purchase the geek service for $200 but after getting the camera installation service. I am glad I got this service. I only pay $49.99 to get my cameras installed outside my home which saved me a lot of headache and time. The tech they sent out was professional and got the job done.

The agent mounted and installed all my cameras and set them to the correct view. He was very nice and got the job done quickly.

Jeff installed my ring cameras and doorbell and did an excellent job! Love the cameras and they do the job to protect our family.

I bought Night Owl Wireless camera (not wire free). As a Total Tech member I got the install service free (Wireless Camera Install - Upto 4 cameras) and booked an appointment. When the tech arrived, he was confused seeing that the camera has got the wired connection and the service is for wireless. I made him understand that the camera is wireless and not wired. He said that it will take around 2 hours of time to install and hence he said that he will reschedule the appointment for future date based on his schedule. He came back with one more guy on the next re-scheduled date and finished the camera installation where ever I wanted the cameras. The tech was prompt and kept his words. I would rate them excellent to their commitment, knowledge and work.

Camera to be adjusted to catch the person and movement

The in house installation of my mesh routers, cameras, and more couldn't be better. The tech are knowledgeable, diligent, and extraordinarily cooperative & helpful!

Alec or Alex is the Geek who installed 3 cameras for me. He kept me posted on his arrival time and was a good listener when we discussed each installation. He knew the product well and was able to determine placement based on the view I wanted. I worked for several hours and maintained a focus on doing the work safely and correctly. Alec(x?) answered all my questions, made recommendations, and programmed all the software. So glad I have the Geek Squad to help me!!

Warranty service call was performed by Alex Sargent of Geek Squad for issue involving recent purchase/installation of security cameras. Alex was extremely thorough in checking/testing each camera/solar panel, not just the one w/issues. He was patient in explaining the details so that we understood what caused the problem and how he rectified back to full working conditions. Could not be happier with Geek Squad's home service techs.

He was great, telling me about the best angles for the camera's..

Arlo is a great product. Camara's had great pictures and very easy to set up on my phone and learned through geek squad a lot. Arlo at the time I just wasn't happy with the introductory offer. It took forever to get a refund. But service was good.

Agent mounted 2 Blink outdoor wireless cameras for me, set the app up on my phone and showed me how to use the phone app as well as my Alexa show to view the areas. He was quick and very knowledgeable. Great job!!