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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 382 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the 50" Class QM5K Series 4K UHD HDR QD-Mini LED Smart TV, especially its excellent picture quality, brightness, and deep black levels. Many also appreciate how easy it is to set up and its lightweight design. Some customers feel the TV could be improved with better gaming features, viewing angles, and a higher refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 382 reviews
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    This TV can do it all! KUDOs to BEST BUY staff!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 3 TCL TVs bought 5 years apart. This is my 4th. All work flawlessly. I got this 50" TCL QM5K TV on sale for a great price. It appears to be a Best Buy exclusive. I use this as a computer monitor and a TV in my office. With a little tweaking it has crystal clear text and images as a monitor. I tried using a TCL 4 series as a monitor. Excellent budget TV but as a monitor -NOPE, ghosted text and just not precise enough. This TV is a work horse. Great gaming monitor but you are limited to 60fps because of the refresh rate. The compromises over the larger QM series are fewer dimming zones, a slightly less powerful image processor and a 60hz panel. I think because of this standard definition processing is a little 'blotchy' but imminently watchable, depending on the source but with higher resolution in HD and UHD the picture is what you'd want from a QLED TV. Blac levels are black. No blooming. See the dandelion photo. It has a very low glare screen. Minimal reflections. Picture is bright even in a sunlit room. The sound is actually quite good for a TV. No bass of course. The images I included are very close to the actual display. Yours may vary. Additionally, I'm a ROKU fan but the built in Google interface is admittedly very good; very snappy. I had an extra ROKU stick that has all my logons and preferences already installed or I would use the the Google interface. I also hope all Best Buy staff are as responsive as this store. I wanted this TV but was sold out at the time. I went back a couple days later and they had two just come in still in plastic wrap buried in a 'Jenga' looking palette. The sales person politely said, "I can't sell you those yet". I asked to speak to a manager and explained I am here to buy this TV not just look. At first he also said couldn't do it - not yet in inventory. I explained but if I wait they could be sold when I come back later. He said hang on a minute and left to check if they were reserved for online orders. They were not. Rather than pass up the sale the manager deviated a bit from their usual process and carefully removed the TV from the stack, logged it into inventory on the spot and said get your vehicle and we'll have it for you out front. Outstanding customer service! I knew they could have stuck with their rules but instead they made the sale. Thank you to that manager and thanks to Best Buy. Also, this isn't the first time staff at my local Best Buy have worked with me to do what they could to make a sale I was happy with or offer an unsolicited suggestion that saved me money and lowered their profit but increased my loyalty. I'll always check with Besy Buy before looking online. They are often higher on little things but usually match online prices with big ticket items. And easy returns. That instant response to the customer is lost if we lose our 'brick and mortar' stores.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Wilsonfg59,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing budget TV option!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the setup of the TCL 50" QM5K TV, ran into slight minor issues that were definitely solveable such as artifacts and some pixelation on the picture quality display. User interface speed has some lag on powerup, but was manageable by waiting a few seconds + by disabling some apps you won't use. Intelligent picture setting isn't good on default settings, but once you set the brightness to 50 and to "Brightness+", the picture is amazing! With that all said, picture and audio is crystal clear! Remote is simple and user friendly but doesn't have a dedicated forward-pause-rewind button. This is an amazing budget option I would definitely recommend to anyone looking for more value in their TV choices.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KyleXY,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best budget gaming 4K TV on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a gaming tv and are okay with 60fps this is THE TV to get at this price point. Absolutely STUNNING quality, and the lag input isn’t terrible. It performs very similar to my basic 1080p gaming monitor. I HIGHLY RECOMMEND THIS TV FOR BUDGET SET UPS. Unfortunately the speakers aren’t great so if you want better quality a speaker system will be needed for an upgrade. I’ll probably eventually upgrade from this unit when the PS6 releases but this is perfect for PS5/Xbox Series/Switch2. If you want better frame rate you’ll have to purchase the larger sizes of this tv model but it is worth it for the price point. I got this unit when it was on sale for $299

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KaiX, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Out of this world

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One word “Amazing” the quality, lightweight , colors , features are mind blowing for the prices 10/10 must recommend

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SemajW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fast and works very well. I like that you can organize the home screen and really personalize the TV to fit how you use it and what you watch most. I wish there was some way to customize the buttons on the remote, because I don’t use half the apps that have buttons, but I’ve never met a remote that can do this. The price is good, seeing that it’s just ~$100 more than the cheap TVs and the quality difference is huge. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL — Totally Cool LED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale during Labor Day weekend. Went in expecting to buy a less expensive 50", but I think this (at the sale price) is worth the extra $$. The Google interface is pretty sweet and easy to use — I had it all set up in about 15-20 minutes using all of my existing accounts. Picture quality is very good in my opinion — this model much more vivid than my older TCL. So far, so very good.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have a ton of light from windows and it's bright and crisp! Great picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tcl 50” MQ5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is 60htz, it's advertised as 120. The picture quality is good, better with Apple TV attached. The google software is a little slow on its own. It has a short delay and screen goes black when using Apple Tv and says HDMI not connected, not sure why or how to fix or if it's a manufacturing flaw. I can't get any answers from Best Buy or TLC. My suggestion would be, if your on a budget and are happy with 60 hurz and good picture quality that cuts through bright rooms, get it. If not spend a little more and get the 55” that actually has 120 Hurtz and better picture quality. I am on the fence with this one. I will include two pictures, first with apple tv, second tv alone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great for gaming, not so much for anything else.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s honestly a very good picture for a budget TV. I was looking for an upgrade from my Samsung UHD LED. And there is definitely a difference in colors and blacks. Especially when gaming. However, regular tv shows no real improvement from my LED. It’s not bright when watching movies and it can get a little grainy. I am also VERY unhappy with the scam that is considered Airplay. Google tv or not, if you are advertising to work with Airplay then you should do as such. It would let me screen mirror but once I’d click on a movie to cast from my phone it goes blank or the playback freezes 10 mins in. I tried casting my computer and it would not let me cast anything unless I was using the Google Chrome browser lol. Now THAT is a joke. It’s 2025, stop with the money grabs and produce a good tv. The overall picture is not bad, but it was a slight tease to what you really want, which is an OLED. I returned it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Casualcute,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    TCL QM5K is amazing, just opt for one without Goog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV during a black Friday sale and believe the TLC product itself is pretty great considering most features it offers, and would have been a 5 star review if not for one thing. Google TV. I knew it was a Google tv, and thought it might increase it's functionality as such, but it turns out to be quite the opposite. You must have a google account tied to the tv to enjoy any funcionality beyond antenna tv. You can't even use the hdmi ports. Unless you specifically choose the microphone in an app search bar the controller voice function will always open youtube for search queries, closing your app and losing your place in any movie or show you are watching. If you choose to create a Google account, Google automatically collects all information regarding use of the tv and any apps or functions that are or are not related to Google. If you create a google account, Id strongly advise researching the way they use personal data to profit from, profile us, and supply our personal data to the government. Not just simple things like names, bank info etc. But biometrics, social connections, health, behavior, and so on. Literally every breath we take. That being said, TCL made a great product, even at full retail price. In the future I refuse to purchase anything google related, but without a doubt, would gladly purchase a TCL tv.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi iCityNights,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you in better understanding your TV. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is very thin and lightweight and the picture quality is great and clear. Sound is great as well. Only reason for 4 stars is because I’m not a fan of the remote. The remote is huge compared to other TVs and the layout seems off. The mute button is at the very top of the tv but the volume controls are at the very bottom. Also sometimes on start up can be a slight lag on the remote to the tv which self resolves after 30 seconds. That’s the reason for a 4 star vs 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ Excellent 50” 4K Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL QM5K 50” QD-Mini LED delivers vibrant 4K HDR picture quality, deep blacks, and bright colors. Google TV and built-in Chromecast make streaming easy, while Dolby Atmos provides immersive sound. Sleek design, easy setup, and great value for movies, shows, and casual gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Black Friday Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV for our bedroom. Colors are great. I adjusted the brightness down from the default as it is viewed primarily at night while in bed. My wife bought a matching TCL sound bar that I mounted underneath. Regardless of the price which was fantastic a great TV. Very easy to mount as shown in pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had several TVs at triple the cost and TCL, never fails to impress me. Ive got LG, Sony Bravia and TCL and at less than $300 for this 50", it has an incredible picture and sound is good. I can only imagine how good the qm8k is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my TCL TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I went with this TCL tv! I got a great deal for a great TV & I’m so glad I went with this make & model. I’d never used a google tv before but the transition from Roku was simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TCL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant picture color brightness is the best ever. The sound is excellent. I would recommend this tv . Price was great and the mini led showed great. All the angles could be seen. Picture quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value for a great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! The picture is clear and bright, setup is quick and easy, would definitely recommend and it is a great value

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JohnC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv. The picture and color are great! I would purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best image quality on a qled mini led panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this tv , if it had game accelerator 120 fps i wouldn't replace it for a 2024 model , but for the price this tv is a blast, wish my budget was good to get 55' or 65'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality TV at a Low COST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is so much better than any purchase I have made. I can say it's definitely worth it if you are staying in cash and want something of good quality.

    I would recommend this to a friend
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