Customer Ratings & Reviews

Works wonderfully with our mobile WiFi, Laptops, and Phone. I did not need a grandson to help set it up. Printing of files and pictures is fantastic.

It's very light weight. It's easy to use and efficient for everyday's printing needs.

HP SMART TANK 5100 ALL-IN-ONE PRINTER HP has a printer in my favorite category, the SMART TANK, or large ink reservoir category. No small, quick-to-dry-out cartridges. This is the ideal printer for those who are in education or any person or business requiring more than typical colorful printouts, especially photo quality prints. This is how to economize. Ignore the (actually reasonable) price of the printer, and save significantly on ink supplies. Let me point out early in the review, I now have a nicely working HP 5100 printer. It reliably handles paper, prints out colorful prints at speeds typical for mid-quality printers, and it connects easily to my iPhone, Mac Mini, and Chromebook. Getting here is unfortunately more frustrating than it should be. My experience with this printer, after many previous experiences with HP and other printers, I attribute to poor instructions. They simply fail to reflect what the end user sees while prepping the actual printer for setup. It’s also important to understand MY experience will be unique, hopefully. SETUP: The HP 5100 is well packed, and has all the advertised LARGE ink bottles that should fulfill the promise on the box of many prints to come. The bottles are well designed to get the ink into the printer reservoirs with no spill risk. HP gives the end user 2 paths to a complete installation. Either the simple pamphlet in the box, or an HP App that downloads to a mobile device. The App does appear to be more complete with steps to follow. A flaw in that approach is, while you can skip steps that are not working for you, it has no easy way (that I could find) to start the guidance over once a problem has been addressed. The biggest issue is such a small thing. HP expects the end user to INSTALL two printer heads. The heads are those moving spray guns that generate the photo or printout. Easy enough in theory. Not for me. The printer refused to follow the instructions. The printer head receptacle never voluntarily centered itself where it could be reached. The single tape holding it in place had a hidden companion. The large orange removable insert was responsible for interfering with the movement of the head receptacle, and it was really holding on to its temporary buried to the left position. Inserting the heads required careful alignment and a firm push into place. The instructions present the pertinent instructions and the fix to any problems in 3 short sentences. They didn’t work. I resorted to unapproved methods. It got done. Everything that followed works nicely. The time it took is frustrating. PERFORMANCE: I found all types of printouts on both paper and photo paper to be well done, colorful when required, and details were very good. Color prints may require some setting adjustments because photos lacked some punch or contrast (for my eyes). This resulted in a somewhat flat appearance, actually looking more like drugstore photos. When adjusted properly, the HP SMART 5100 photos are far superior than those automated store photo machines. HP advertises a 400 x 1200 optimized dpi for color prints, and it shows. Printing can be borderless. 6,000 color prints are estimated from each refill. I thought print-out times were reasonable and typical. Without a direct comparison, it’s just an opinion. Noise levels were typical, in fact, quieter during printing than usual. The HP made up for that a few minutes later when it either goes to sleep or turns off, making mechanical noises during that process. It won’t wake anyone up from a sleep. Ink replacement bottle kits are very inexpensive, and readily available. Scanning is easily managed via the HP App, and exceptional resolution and color correction is possible. Copies are accomplished directly off the glass platen. Seeing ink levels on the front panel is helpful and reassuring. There are features missing in this model, so if they are important to you, consider HP’s other models. There is no auto feed (ADF) for copies, no auto reverse-side printing (no duplex), and no Ethernet input. There is a USB printer port, cable not provided, but readily available. SUMMARY: The positives for the HP SMART TANK 5100 easily outweigh any disadvantages. I find that inkjet printing is preferable for printing color photos than laser printers. Colors are richer, details are sharper, and the many glossy and matte papers which are available easily match most commercial print kiosks and shops. But the price of those small, easily-dried-out ink cartridges most other printers use is prohibitive. These large, individual refill reservoirs and the large bottles that are included and very inexpensive to re-purchase are readily available. For a classroom or business setting, they are the only way to go. This is a rugged, well-designed printer that should be reliable. The straight line, gravity feed paper pathway, should eliminate jams and ensure printer longevity. The downside is the limited quantity of pages (100) that can be in the paper fill. The paper size setting appears to be recognized simply by moving the paper guides. I was annoyed by physical setup problems and an overly optimistic owner’s manual. Wireless setup from both computer and phone was instantaneous. I do not know why HP would not ship a printer with heads installed, but once that hurdle is crossed, you shouldn’t need to worry about them for years. I wish HP saved its sales pitch for products within the HP App for a separate tab and not integrate them into the otherwise comprehensive settings page. The tiny LCD window is pretty much useless for an older user, but then, the app does it all and shows settings and activity much better than any LCD.

The HP 5100 series Smart Tank printer has many great features but is not without faults. The best part about the Smart Tank printers is the fact that you don’t have to keep spending a fortune on ink cartridges every month. In fact, the bottles included in the box contain 3 years’ worth of ink, this not only saves a ton of money, but it also saves time. The design of the printer looks very elegant, with a champagne color mixed with white and black. Setting up the printer was easy. After I connected it to the internet, the setup menu walks you through the ink installation process, this is incredibly easy to do. The print quality of the printer is amazing, the colors come out very vibrant and detailed. Images look bright and detailed, while text looks crystal clear and easy to read. I am extremely impressed with the print quality. This printer also has a built-in scanner which takes great quality scans as well. This printer is completely wireless, so you can print from your phone, tablet, mac/pc. The biggest complaint I have about the printer is the print speed; it does take a while to print, especially if you’re trying to print multiple documents. I do like that you can load letters and print mail address. Overall, I really like the HP 5100 Smart Tank printer. The ink tank alone is reason enough to buy this printer, saving you hundreds of dollars in ink cartridges, and the refills are still a great value. Not to mention, the print quality is amazing. I would highly recommend this to anyone looking for a new printer.

HP Smart Ink Tank technology really makes printing in color economical. That and the fact the print quality is crisp, clear and amazing, makes this printer a super smart buy. Being able to reload just the ink saves me money which is much appreciated. Setup was a bit rough until I took the time to read through the brief installation guide. Following it eased that anxiety to nothing. Fill the tanks, remove the orange printhead shipping block, install the two print heads and run the print test. I am glad I saved my old printer cables. This helped add the printer to my Wi-Fi network using my PC. I was able to direct connect without it, but I like all my printers on the Wi-Fi. This allows me to chose which printer to use depending on the media I need and whether I need color or black and white laser quality prints. The Smart Tank prints at a reasonable speed. Not super fast, but worth the wait in the quality and clarity of the printouts. HP ink has always made me happy. Smudge resistant once dry. Great color reproduction and likeness to the photos being printed. The unit is very quiet, with minimal noise during the print cycles. Just enough to let you know it's working on your task. Takes up little space. The scanner is one off, not sheet fed. Perfect for reproducing photos and the like.

The HP Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included has some very good things going for it, but along with that, there are some not so good things. Setup took a bit just because there were a lot of things to do such as putting in the printheads, and those are interesting: They look like the regular tank style ink cartridges with the printheads on them - one for color and one for black, but these are only the printheads. Then you add the ink: there are 4 bottles: black, cyan, magenta & yellow. HP claims the provided ink will last up to 3 years. If it indeed does, that makes this printer more worth it's price tag. It used to be that the price of a printer wasn't very much but the ink you would need to buy again and again was quite expensive. This printer is on the pricey side for what it is, but then consider the possibility of not buying ink for 3 years - definitely something to think about. But also, when will I have to replace those printheads? I found the process of adding the ink to be fun: just secure each bottle on top and it empties itself into the tank. They provided an XL bottle of black, so after filling that tank you will have some left over. Not even one drop of ink was spilled during the filling process. One of the first problems I had with this printer was the amount of non-recyclable trash it left me with - empty ink bottles and plastic pieces mostly, but enough to fill the accessories box it came with. The rest of the setup was easy using the HP app. It recognized the printer immediately and guided me through the rest of the setup. Connectivity has been extremely good with absolutely no drops. This printer prints documents very well. I am actually surprised at the quality of the black text printing - it is so clear and clean. Color on a text page is quite crisp as well. I did have the chance to print photos on this HP Smart Tank 5100 Wireless, and it is extremely slow! The photos were dull even though I printed using the "best" quality, so to me, this is NOT a photo printer. There is no automatic document feeder (ADF) so therefore no double sided printing, copying or scanning unless you want to turn the paper over and put it through the printer again to print the reverse. There is no paper tray to speak of. There is a slot at the back of the printer for the paper "tray" which only holds about 100 sheets of standard paper. I find myself refilling more than I would like. A minor thing, but something I find irksome: HP and its use of mismatched colors. Basically, this printer is white but it has a tan scanner lid and output tray extender and the rest of the top of the printer is black. Looks mismatched to me but again, just a minor thing. Also, the footprint is on the larger side and it doesn't have a display screen to speak of - things have to be done with a series of button presses instead of being able to find what you want to do by clicking through a menu. Overall, the HP Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included is definitely a decent everyday document printer. I had no issues printing from my PC or from my iPhone. It isn't super loud, as some printers are. The ink fill process was easy and fun. I would say, if you are looking for a very basic printer with less ink consumption, this might be a good choice for you.

If you're tired of paying for expensive ink cartridges or drop in ink tanks that don’t seem to last very long, this is what you need. It’s a basic entry level ink tank printer at a reasonable price that’s even better if it’s on sale. It includes a single sheet scanner and is well suited for basic home – office, student occasional printing needs. 3 years of ink will depend on how much you print, print quality you use, and what you print. Setup: I’ve owned many printers since the late 80s, and my first inkjet was an HP 310 in the mid 90s. Of all of them the setup process for this printer sits at the top of the list is the most difficult I’ve ever dealt with. The setup instruction book is lacking clarity and the apps it sends you to get for Windows 11 and iPad Air iOS 26..xx. HP insists on you setting up an account if you don’t already have one, or logging into an existing account, which I have but didn’t do. Fortunately, you can set it up as a “guest”. The app hung when used the first time and the second time I used it when it was trying to set up the WiFi. I had to figure out a way to get around that. While doing that on my third time around, I discovered that it had linked the 5100 to my WiFi router, and the Windows app saw it. I verified that by telling it to scan and it did. It also said setup was incomplete, so I proceeded to finish setting it up. The app guided me through filling the ink tanks and installing the print heads. Filling the ink tanks was predictably easy, although I had to push the bottles down pretty hard to get them to “pop” the stopper inside of them. I didn’t have to force anything to fill the tanks on the Canon GX3020 or the Epson ET-3950. I’ll be comparing it to those all-in-one printers later in my review. Next up was installing the print heads. Something that’s not required on the Canon and Epson printers I just mentioned. It looked easy enough to me as I have repaired consumer electronics for a living in the recent past, but it was a real hassle to get them in. My tip is to make sure you keep the carriage from moving out of the correct location to get them in. It’s easy to get it off position while trying to install them and not even realize you have. It’s color coded purple and black where they go. Once that’s done, you give it 15 seconds and proceed to print an alignment sheet, lay it on the scanner bed, and it scans it and after that it’s ready to use. Using the app with Windows 11: The app has several options to print, scan, create, printer maintenance and such. Some of the options are disabled unless you’re logged into an HP account. Unlike Canon’s or Epson’s open maintenance utilities, HP restricts firmware updates behind account login is a frustrating limitation. HP’s “AI” label mostly points to cloud tools in the HP Smart App for auto‑crop, OCR, and Smart Tasks shortcuts that tidy scans and route them to email or cloud storage. None of it runs on the printer itself, it’s convenience software dressed up as intelligence. Paper handling: You can only load paper from the rear in a pull up and out a paper hopper, and it only prints on one side. It’s not full-duplex where it prints on both sides of the paper before discharging it. The hopper has guides that you can set for various sizes of paper and the widest is 8.5 inches. The paper discharges out of the front at the bottom and there’s a swing out and then flip out paper tray. I hate to use the word “cheap” but that’s what it looks like. If a child were to reach up and grab it, it would probably break. It has a small footprint with the rear paper feed and front lip closed up compared to other ink tank printers I have. Print quality: Here’s where the HP-5100 shines. From fast draft to its best print quality, it looks great! Almost as good as the Canon Maxify GX2030 with its pigment ink, but the 5100 is very close dye ink. Photos on photo paper looked really good for a 4 color CMYK (Cyan, Magenta, Yellow, Black) dye ink printer. The HP-5100 has 3 print quality modes and I tested all 3 on plain paper and matte presentation paper. I was impressed with how good draft mode looked on plain paper and even better on the other. I printed up a few photos in the highest quality photo mode and in standard quality (middle). Again, the 5100 exceeded my expectations for a CMYK printer. With a couple of those photos, the 5100 is going up against Canon’s Pixma Pro-10 (9 pigment inks) and Pro-100 (8 dye inks) professional photo printers. Keep in mind that printing anything at the maximum print quality will take longer than lower quality, and a full page photo at the highest quality will take a while. Time varies by photo as well, say a photo with mostly light blue sky vs a complex fall color forest scene. See photos. Scanning: The scanner on the HP 5100 is superb! I was very impressed with the results. Scans were sharp at the highest setting of 1200 optical DPI and the colors were accurate as well. 300 DPI is the sweet spot for general scans to make copies and such. 600 DPI will yield better results if needed. 1200 DPI is best for when you want to crop out a small area and it be large, like using a telephoto lens. Remember, the higher the DPI, the longer it will take to scan and a full page at 1200 DPI takes a few minutes. Compared to the Epson ET 3950: The ET 3950 uses dye based bottled ink, is taller than the 5100 and has an auto document feeder for scanning. You can load that feeder with up to 50 sheets, and it will scan both sides in one pass. You can also lift the lid to scan a document and other media like the HP 5100 as well. The printer section is full-duplex, which means it can print on both sides of the paper before it discharges it. You must do that manually with the 5100. It has a color screen that isn’t a touch screen, with navigation buttons beside it, on a panel that tilts up, and the paper sits in a cassette tray at the bottom, and the printed product discharges above it. It holds more paper than the 5100, too. The ET-3950's print quality comes in third in my deep dive comparison. Draft on the ET-3950 is terrible. Colors are also too saturated on everything but draft. It costs about 150 more than the HP 5100. It’s only advanges are full-duplex printing, auto document feeder for the scanner and color screen. Compared to the Canon Maxify GX 3020: The GX 3020 uses pigment based bottled ink which gives a bit deeper colors that are slightly more accurate than dye ink, deep and blacks on par with a laser printer. The like HP 5100, it lacks an auto document feeder on the scanner. But unlike the HP 5100 and the ET-3950, the GX 3020 has rear paper feed and top paper feed as well as front paper feed in a tray. Very handy for printing photos or other media that might be a one or two off once in a while. The GX 3020 has a small monochrome LCD screen and navigation buttons beside it. It cost about a couple hundred more than the HP 5100 on average. Conclusion and notes. Build quality is good but feels a little cheap in areas that I’ve already mentioned. The tiny LCD info display on top is not back lit and shows minimum info. The info icons light up and are also buttons. HP costs to meet a price point with the 5100, and in this case, it’s not a bad thing. I’ve also got an HP2504 DW LaserJet tank that falls in the same budget price category that performs well. I’ve been very pleased with it and have not had any problems with it in 4 years of ownership. Once you get past the difficult setup process, which cost it a star, which HP can and should fix, I think you will have yourself an excellent printer – scanner.

I feel like this is the best beginner printer that I’ve ever started with. The brand HP is tried and Treu and their customer service is pretty decent as well upon unboxing. I realized how small and efficient this printer is there isn’t much to do other than remove all of the tape. Add the ink and add paper after which you are more than halfway done. Suggest downloading the app as it makes installing Wi-Fi And other electronic systems tied to usage a lot easier. My 70 year-old mother-in-law enjoys using it as well and has commented at how easy it is to use compared to the other style printer. She uses to print whatever a 70 year-old person does quite often. Between the two of us, I find myself adding paper once a month because it holds a good amount of blank paper so that I’m not having to refill too often but I do keep the blank paper close by just in case. The size is even better. I’m able to store it in my small office and it doesn’t take up much space. Overall, I think this is one of my most favorite printers.

At the start of this summer, my family was in need of an inkjet printer. We typically have been using a nice color LaserJet printer that took care of most of our work and school needs, but my sons needed to start printing photo-quality images, and our laser printer was just not cutting it. I am so glad we came across the Smart Tank 5100 from HP; it is a great all-in-one printer that takes care of everything you could need for work or school. Setup was a breeze. You download the app on your phone, and it walks you through each step, including reminding you to remove the packaging and tape from the inside of the printer. After filling each ink reservoir, installing the new print heads, and completing the alignment step, your printer is ready and connected to your home network. The app does a great job of monitoring ink levels as well. You can easily print from any network-connected device. I have printed from my laptop and phone, and my kids have printed from their phones without having to install additional software. Print quality is great. My sons started using it to print assignments for their college classes, and they have been very happy with the results. One of my sons even started printing stickers to place around his room, and they look great. It prints quickly in both black-and-white and color. The scanner also retains excellent detail when scanning documents or images to your computer. This is a fantastic all-in-one printer. With a super simple setup, fast and high-quality output, and easy ink tracking, it is an easy recommendation for anyone looking for a home printer for school or work.

I have been using this HP Smart Tank 5100 and i have to asmit it is not my favorite. I homeschool my kids so today i decided to open this lrinter up and try it instead of my other printer. Setup for this lrinter waa very easy & very quick. The HP app is easy to use. It came with 4 bottles of ink.... 3 small colored bottles in yellow, red, and bkue, and a large black ink bottle. Filling up the tank is very easy and took only seconds to complete. After filling the tank you have to put the heads in which again a very simple task that takes seconds. Setup was alot quicker than im used to qhen it comes to printers so that part was great. I startes downloading and printing some worksheets and coloring sheets for my kids today just to try out the printer and was shocked at how slow it prints. It claimed to print 12 black papers per minute and 5 colored papers per minute but it takes 30 seconds to print one paper!! I wasnt too happy about that. It also claims to hold 100 sheets of paper but if I load more than 5 at a time it jams up or it pulls more than one paper at a time. The quality of the print is good in both black and color I just hate how slow it is. I have to admit this isnt a printer that i would choose first.... eapecially when i need to print multiple papers at a time.

Personally, I prefer these smart tank/eco tank style printers over the other ink jet printers, especially the way HP pushes their ink subscription with the other printers. With this style, HP isn’t going to deactivate your printer for not making a monthly payment or canceling the subscription. Plus, the ink is so much cheaper than the cartridges. However, there is a slight difference in how the printers print. I find their cartridge ones do tend to print darker/richer colors while the smart tank looks slightly faded and seems to bleed through regular paper in color heavy regions. See the example photo below of a test page I printed. The speed on this printer in color isn’t anything to get excited about either. However, it claims 5 PPM, but it all depends on how much color there is. Printing a 4x6 photo in “best” quality on gloss paper takes a bit over 2 minutes. Plus, the pictures come out a bit washed out compared to what is displayed. You can adjust them a bit to try and make them look more like the image you see on your device and the quality is good, but like a black shirt gives kind of a dark grey look. Despite the slight fading look on the colors, it still does well and you should get about 6,000 normal pages from the ink they supply. They claim that is “3 years of ink”, but it all depends on your usage. I still find it better than paying monthly for so many pages per month. Scanning and copying does leave some degradation. Again with the test page, I took the one on the left, printed, then did a straight color copy on the right. You can see some additional fading and the fine lines start to break apart. But, still make out most details with the really fine letter/numbers having some noticeable loss. Overall, it’s a decent printer if you are looking to print a whole lot and don’t want to pay monthly subscription fees or steep cartridge prices. It still has the typical drawbacks of an ink jet but for regular use it gets the job done.

Prints are nice quality and relatively fast for the price point. Cannot vouch for ink life yet but was surprised that the color tanks pretty much drank the entire included bottles. One thing to know is that when you first start it up and register, it will produce a quiet but high pitched chirp for a few minutes to a few hours. After a bunch of reddit searching and nearly going nuts, I found out this is apparently something to do with it's start up process. It did go away after about 45 minutes.

I have had trouble setting it up. I got the printer functioning but havent figured out the entire scanner setup (although I have it working at a basic level). I haven't been able to figure out how to enhance the scanned items. I like the ink feature so I'm not refilling cartridges all the time as I did on other printers. The quality of printing especially color photos is excellent. The paper tray is not the easiest - I either have too much paper and it jams or use too little and it runs out all the time. There are no instructions on how much paper to use. Also, the instructions are not comprehensive and not as easyy to understand as those with previous printers I've had. It doesn't show how to clear paper jams which I have a lot of. I am not computer or tech savy. I am still learning how to use it easily. I use it daily for printing from documents, photos and emails in my home office.

I had to have help with the set-up for the 5100 Smart Tank, so I called Best Buy. A Geek Squad tech did the deed. It was too complex for my 80 y. o. brain. Then the installation of the ink and the cartridges seemed to be difficult for my arthritic hands. Now it is ready to print. The Scan went well to get the alignment correct, and the ink distribution was perfect. When I can figure out how to print from email and files, I will be in business. Slowly, but surely this will happen.

I've had a few weeks to use this printer and I am bery happy with it. I've been using it to finally turn my phone camera pictures into framed photos on my wall. With the right photo paper they turn out great! And the ink seems to be lasting a lot longer than conventional ink cartridges. I love being able to see, physically, the remaining ink through the little windows. It allows me to relax and just print whatever I want without worrying if I am about to run out.

I got it as a promo and had to return it before getting a chance to use it. It was already on sale and the promo took another 30 off. Still if I wasn't forced to return it because I only wanted to return one item in the bundle, I would've loved to have the chance to try it. Right before buying I think I had a slightly better 5103 in my cart for the same price, and whether it was a 20 minute delay because this is a horrible app, otherwise I maybe waited one more day to buy and the price of the 5103 went up (probably not light-years ahead of this one but that still kinda sucked.) I this was on sale already for 200 - 30 more for promo, so seems decent, but HP printers can be quite iffy with their ink enrolment trap - honestly from my knowledge, grabbing a Brother brand printer seems to be the most highly recommended. That's what I'd personally go for next (well, after trying my new 30 dollar off HP printer that I got for like 70. That's the old slow cartridge type but at least it's about as cheap as possible!

I love everything about this printer. Quiet, beautiful and no cartridges. Ink added manual as needed.

Easy to setup and to fill the ink tanks. Good print quality. Great printer!

Love my HP printer. Great size and easy set up. So great to have printer after not having access for a while.

Super user friendly and the print quality is great