Customer Ratings & Reviews
- Model:
- TG862G/CT
- |
- SKU:
- 9082028
Customer reviews
Rating 4.2 out of 5 stars with 1651 reviews
(1,651 customer reviews)to a friend
Customers are saying
Customers are satisfied with the ease of use, modem performance, and setup of the ARRIS Touchstone DOCSIS 3.0 Cable Modem and Wireless Router with Telephony Adapter. Many appreciate its compatibility with various internet service providers. However, some customers find the price high and express concerns about the wireless range and signal strength. A lack of included battery backup was also a point of dissatisfaction for some users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tired of paying Comcast fees. While Comcast tech was here we went to Best Buy to purchase modem. Comcast tech talked to Best Buy to get modem. It was awesome!
I would recommend this to a friendRated 5 out of 5 stars
Save some money!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the EXACT same modem I’ve been renting from Comcast for over 4 years. Every month I was wasting $10. This has paid for itself already!!!
I would recommend this to a friendRated 4 out of 5 stars
very easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very impressed on how quick the set-up process went.
I would recommend this to a friendRated 5 out of 5 stars
Handling all our requirements perfectly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made purchase because it was the only one we could use for our new service. We needed a cable modem, WiFi router & telephony adapter. So far so good!!
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good modem I like it works very good and very good price help me in my monthly payments with Caple company
I would recommend this to a friendRated 1 out of 5 stars
sluggish and not reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly goes out. Runs slow. Slower and less trust worthy than my router/modem combo that was years behind the times
No, I would not recommend this to a friendRated 4 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.only one that did what was needed. Had comcast installed
I would recommend this to a friendRated 4 out of 5 stars
Great for what I need it for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great combo saves me $10 a month so I love it
I would recommend this to a friendRated 5 out of 5 stars
works as promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This used to be the Comcast modem and Router, but they have upgraded since them. I continue to use this and feel it works fine for me.
I would recommend this to a friendRated 4 out of 5 stars
better than vendor issued
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.what I needed to get the signal where it needs to be
I would recommend this to a friendRated 4 out of 5 stars
Works like the rental .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router does a fine job of replacing the rental.
I would recommend this to a friend- Cons mentioned:Wireless range
Rated 2 out of 5 stars
Not worth saving the $10/month, unfortunately.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comcast wins again. The WiFi range is terrible! It hardly works, even if you're standing two feet away from the modem. Hoping they'll come out with a faster one so I can stop throwing my money away every month.
No, I would not recommend this to a friend Rated 5 out of 5 stars
NO more rental fees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to avoid paying the $10 a month rental fee from Comcast. It works well, and at $10 a month it will pay for itself in less than 2 years.
I would recommend this to a friendRated 3 out of 5 stars
Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Built-in router doesn't support "AC" speed that all new devices (phones, laptops, TV) support for fast internet access. At $199 price, it doesn't even include backup batteries. Purchased this since it's the only voice modem available for Comcast Phone line.
I would recommend this to a friendRated 5 out of 5 stars
Easy setup, works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came to Best Buy after buying a device online that did not work. A clerk explained why I needed this particular device and it worked like a charm.
I would recommend this to a friendRated 5 out of 5 stars
this works great and will hopefully save money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We haven't had a problem and it is going to save us money because we don't have to pay rent on it forever.
I would recommend this to a friendRated 3 out of 5 stars
Pretty good modem, difficult install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service provider had a difficult time getting this modem configured on their end. When it was working, the coverage of my 1800 sq ft two story home was just ok. There at dead spots away from the router. Switching to the Asus I have found that I am much happier.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good modem/router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi could be better. Needs to have more distance.
I would recommend this to a friendRated 4 out of 5 stars
Serves it Purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tripod and I love the additional lenses.
I would recommend this to a friendRated 5 out of 5 stars
Finally can stop paying rental fees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy that I can reduce my monthly bill for renting the routers from Comcast. This unit works well
I would recommend this to a friend