Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1651 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

87%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, modem performance, and setup of the ARRIS Touchstone DOCSIS 3.0 Cable Modem and Wireless Router with Telephony Adapter. Many appreciate its compatibility with various internet service providers. However, some customers find the price high and express concerns about the wireless range and signal strength. A lack of included battery backup was also a point of dissatisfaction for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,651 reviews
  • Rated 5 out of 5 stars

    Nice Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to hook-up Xfinity internet in my home. Works good, no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than renting for the two year cntract with comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well once set up by Xfinity installer Cheaper than renting each month from vendor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About as I expected. It is a replica of the Arris modem that I had from Comcast-Xfinity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been amazing. Haven't had a single problem staying connected to the internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router. I would recommend this product to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Rutter for beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for your good service Cause I like to buy everything from your store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent the $200 on this modem so as to avoid the monthly Comcast charges. It works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a perfect buy for my household. I would recommend this product any time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Having wifi speed issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi signal is very week. Works great with wired connections, but it performs very badly on the WIFI.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with this modem and saves me the $10 / month fee for renting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Fast, Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this to anyone having trouble with drops and speed issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product!!! Works great with no issues. Highly recommended!! Works as explained!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking to replace a rented cable router and this one fit the bill perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product if you have Comcast bundle and don't want to pay monthly fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer paying rental fees for Comcast! Identical to the unit I just returned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was paying a rental fee every month so I returned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this purchase. It will save us paying a monthly rental fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to set up and use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not the best with tech products but this was very easy to work with and install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is easy to set up. I'm Comcast client.

    I would recommend this to a friend
Sponsored