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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1651 reviews

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87%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, modem performance, and setup of the ARRIS Touchstone DOCSIS 3.0 Cable Modem and Wireless Router with Telephony Adapter. Many appreciate its compatibility with various internet service providers. However, some customers find the price high and express concerns about the wireless range and signal strength. A lack of included battery backup was also a point of dissatisfaction for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,651 reviews
  • Rated 5 out of 5 stars

    XFinity Arris Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed my TV, land line and internet. Needed this modem to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper rought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have internet. Get your own router. Beats paying rental

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the money to save the $10 a month that comcast charges

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    It's Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two different ones of this same modem / router within 2 weeks. Not worth the time of day and both were broken for two different things per Xfinity customer service. Finally purchased a different modem and router which doesn't have the phone jack. But they work beautifully. With this modem averaged around 2-10 Mbps. With different brand average anywhere from 60-90 Mbps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had sync problems until Aaris tech level ll was able to help me fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one that was supporting cable and phone service great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Xfinity did not give me a hard time to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive but a small price to pay to stick it to Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works gine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and saves me money from renting from Comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should of purchased one sooner. I'm happy and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product the same as Ifinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product Saves the monthly rental at Ifinity of 10.00 a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept me from having to rent one from comcast. Definately worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. I recommend to my friends. You should try this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up. Everything works great and the signal is strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I needed to work with my Comcast plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only modem with a connection for phone. Easy to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same router provided by Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay monthly fee from Comcast when you can buy it cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product and it saves me money on my Comcast bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what the doctor ordered !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up as soon as i got home, been working great ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems easy to set up and will purchase another if needed.

    I would recommend this to a friend