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Customer Ratings & Reviews

Your price for this item is $23.99
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The comparable value price is $39.99

Customer reviews

Rating 3.6 out of 5 stars with 26 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

There aren't enough positive mentions yet.

Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers commend the Crystal Palace Snap Case Lite iPhone 16 Pro Max for its features, but some have expressed concerns regarding its durability. Several customers have reported that the case broke within a couple of months of use. Overall, there are mixed opinions about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Rated 1 out of 5 stars

    Bad dont buy save you money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy 2 weeks and its get tare apart, overall zagg its gonna change for free you just need to pay 20-25$ for shipping which ridiculous if it’s warranty, save time and buy from amazon for 10$

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great and comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the texture and quality of the case also love the lifetime warranty.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good but seem on the outside has broken 2 times

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the iPhone 16 Pro case! It offers superb protection while maintaining a sleek and stylish design. The materials feel premium and durable, giving me confidence that my phone is well-guarded against everyday bumps and drops. I also appreciate the precise cutouts for the ports and buttons, making it easy to access everything without removing the case. The grip is comfortable and prevents slipping, which is a huge plus. Overall, this case is a perfect blend of functionality and aesthetics — highly recommended for anyone looking to keep their iPhone 16 Pro safe and stylish!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great, haven’t run into any issues. The case doesn’t add much weight and for a phone as big as this it’s slim enough to get the job done while being protective. Definitely a 10/10 in my book!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Crystal Clear with minimal fall protection

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very clear and good looking however i am not certsin it would protdct against large drops. It has perfect buttons and cutout for the camera control ‘button’. Oversll i recomend if you dont drop your phone daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that it's crystal clear and truly shows off my phone's color without yellowing. It's incredibly light and thin, barely adding any bulk, which is a huge plus for such a big phone. MagSafe works flawlessly, snapping on perfectly every time. While I haven't had a major drop, it feels sturdy and the raised edges around the screen and camera give me confidence. My only small gripe is it can feel a tad slick in hand sometimes.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    not happy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 3 months and it is separating will replace with something else

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clear magsafe case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't need a big strong case, so I just got this clear one. It keeps the scratches away but still lets me see how nice my phone looks. The cutouts are all prefect, and I have always loved the magsafe feature.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy install but top “rim” of case began falling apart after only a few months of use. I have been a loyal Zagg user for years and they make a great product but this did not live up to the quality that I am used to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the best experience with Zagg products. Have never had an issue getting anything replaced.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    ZAGG crystal palase case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a product from Best Buy, and the quality is horrible. After a few months color discolors and broke the case.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers the phone very well, the only negative thing is that once you put it on it is very difficult to remove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good affordable case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than affordable price, this case looks fairly durable and it fits over my new iPhone perfectly. Best Buy had other choices, but this one seems to work perfectly. I have known this brand for a long time. This case is worth taking a look at compared to other higher price cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    god atención to the costumers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the time I buy iPhone I come to the Best Buy store to buy the corresponding protectors thank you for the help to the customer of the service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok, not amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good case. I don’t feel it is any better than any others I have had. It a tighter fit then most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case iphone 16 pro max

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product: 10 out of 10 I loved it, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and its see threw kept our new phone protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid straight forward product. Exactly what you’re looking for if simplicity and versatility is what is needed

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    No sir

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate it it broke right away I was expecting more

    No, I would not recommend this to a friend