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ZEISS - VR One Plus Virtual Reality Headset - white-Angle_Standard

Customer rating

Rating 3.5 out of 5 stars with 556 reviews

65%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 3 out of 5 stars

    Great to with start with. Works well with Iphone6

    Posted
    Dmandgreat
    • My Best Buy® Elite Plus MemberElite Plus Member

    The VR one is ok if you want a basic experience to VR with your Iphone6plus. The lens are big which gives better viewing than most VR and it accommodates people who wear eye glasses. It's light and easy to strap on comfortably. What I didn't like is that there are no hands-on controls on the VR One (like the Sansung VR Gear). Additionally quality Apps are VERY limited and for the price you pay $129, I would expect more compared to Samsung VR gear and/or better QUALITY Apps. However to get a general experience of what VR has to offer VR one is great as you can use with many phones including I phone6 plus. I took mine back because it got boring with the limited APPs and Functions and to keep having to scan GOOGLE BOX for VR apps gold old quick! .. I bit the bullet and purchased an Oculus rift which is another dimension in VR ...

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not As Expected

    Posted
    Mocha078
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was shopping in the mall during the holidays and a sales rep at a kiosk gave me a coupon for this item. He told me how they have it at 3 retailers for half off, so I went over to Best Buy and made my purchase. This virtual reality headsets are the new big thing, so I wanted to try it out. When I finally opened the package I was highly disappointed. As an Iphone user there wasn't that much content in the app store. I downloaded the app and viewed it through a few YouTube channels specifically for VR One. I noticed most of the content I had to turn my head to the left in order to stay focused and in line of what I was watching. The visual was at times blurry, resulting in giving me a headache and started to make me dizzy. The item does not come with headphones so you have to connect them to your phone to hear what you are watching. Luckily I finally opened the box up and tested it before the Christmas return deadline, because these were a sure return. VR one has potential, but needs improvement.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Into the Future

    Posted
    mrclassicman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am amazed at the feeling I got when I viewed the samples with this headset! I had waited till the Zeiss came into the store as I wanted the exceptional optics that Zeiss is noted for! It was worth the wait! The universal smart phone tray holds my IPhone 6s plus, only without the protection case. The goggles are very comfortable for long periods of time. I would state though they can take a little getting used to. I wore them a little to long at first and became very dizzy after taking them off. I tried the roller coaster, an airplane simulation with dog fights, and a virtual tour in a museum. So I have not even gotten into the gaming aspects yet! These goggles are a high quality optical accessory that you will love to have!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    My Critique

    Posted
    Srip
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I honestly tried 3 different VR headsets from Google Cardboard to this Zeiss VR One Plus. The phone as screen VR headsets both were difficult to focus my vision and I believe are fundamentally flawed for that reason. I read many of the reviews before buying but the reviews did not characterize the obvious limitations of the 3D VR phone experience. I happily found the recently released and 5 times as expensive Oculus GO which solved my focus and 3D VR troubles. I believe the built in screen was the key, I have had no headache or focus problems with the GO and I am overall thrilled with what it can do. If I cant see clearly view the VR made the Zeiss headset unusable to me, regardless of the price difference. I believe that’s what matters most.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    No Lens Adjust. Limited Apps. Not work most phones

    Posted
    Wryter
    • My Best Buy® MemberMember

    Because the lens are fixed, this headset will only work best with their apps. Lens quality of the headset is outstanding when used with their apps. Won't work, according to Amazon sellers, with 5 series or 7 series iPhones. I bought this and a Merge headset and returned this one. These are Cardboard type viewers, and Cardboard is the lowest quality VR experience. I have an Occulus Rift and there is no comparison, but the Merge headset was easy to use and works with nearly all phones. If you use an iPhone to play games, there are almost no controllers that actually work with iOS. If you have an Android phone, you will be able to get an inexpensive controller that works with nearly all apps. Have fun.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Non-Gamer review: Too much work for too little fun

    Posted
    VRSnob
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I'm not a gamer, per se. My only experience before buying this product was a VR system by vive, owned by a neighbor, which blew me away. While I was not expecting the VR One Plus to match it, I found the apps difficult to use and very, very limited. My biggest complaint was how many hoops you have to jump through if you're an iphone 6s Plus user with this visor, to watch a movie. I was also disappointed in the inability to surf the net. While the optics were clear, they did not compare in comfort or experience to the vive, which is a stand alone, wired system. I also thought the user manual was ridiculously useless, and there was nothing online to supplement it. I did see another user post a review with a link to a manual, but it was a pay-for-manual site, and I'm not doing that. I returned the unit, as I have better VR experiences to try than a roller coaster.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    A Much Better Alternative To A Disposable Headset

    Posted
    Studio333
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this on sale as an entry level introduction to virtual reality. Some people complained about it being too pricey but I appreciated the use of Zeiss lenses because I wanted the best lenses available in a smartphone headset application. That being said I would suggest that being aware of your phone resolution will greatly impact your viewing experience. I have an iPhone 6+ and still deal with the screen door effect when using the headset. It helps to reduce the brightness on the phone to minimize seeing the pixels. There are phones on the market with higher resolution and when I'm ready for an upgrade I will go for the higher resolution. All in all, if you find this during a sale and use promo discounts it's a good solid alternative to the disposable options.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Novelty Item

    Posted
    JoeyBattz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this for my little brother last Christmas and thought he would love it which he did. The only bad thing was he loved it for about a month, maybe less. I know with kids in general, their attention spans are significantly less but I thought I would get a good couple months out of this bad boy. I think I thought it was way cooler than my little brother did. Overall, it's a good product that really depends on the content you play on it (though apps and youtube). Most videos on youtube we're cool and some of the apps. Other apps looked like a roughed up 1998 computer game (Super outdated). Overall, not a bad product .

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Cheap Plastic

    Posted
    KelliMcCleskey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The plastic that holds the phone was already broken when I took it out of the box. It was still useable and since this was the ONLY gift my daughter really wanted for Christmas I didn't bother with the hassle of exchanging. But then on the 11th day after opening the gift the other side broke. I TRIED EXCHANGING for the exact same item, but was told my the store manager that would not be allowed. It had only been 11 days since it was open. REFUSED to let me exchange, I didn't want a refund, just exchange for same item. I tried contacting Best Buy headquarters and was told they couldn't override the store managers decision. SO BEWARE if you buy from Best Buy you are buying their products AS IS. This has been an insane situation. Lesson learned, NEVER to buy from BEST BUY AGAIN.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Abdolute fun. Great beginning virtual reality gogg

    Posted
    Paulie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is an interesting instrument. My 12 year old grandson had no trouble learning to insert iPhone and finding fun things to view. The head straps required a bit of analysis because we don't usually wear stuff strapped to our heads. One tray snapped as my 14 year old grandson forced the iPhone. But we went on line and ordered a new tray. I love the Zeiss VRG for fun but wish I could use it for more meaningful experiences. I would like my instructional or intellectual "stuff". And am curious about the technology. How did it start and for what purpose?

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Meh, a novelty, don't waste the money

    Posted
    techdaddy403
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The whole VR fad is still not ready for prime-time, and this is a prime example of that principle. The "universal" nature of the phone mount means that it while it fits anything, it doesn't do it well. There's no way to adjust the optics, so if your interpupillary distance doesn't match you're simply out of luck. I don't see a 3D image, I see two 2-D images that converge at the bottom of the field of view. For the price it would be nice to have something that was at least usable. Documentation is virtually nonexistent and the trigger cube provided with the unit is a toy that keeps you occupied for about 45 seconds. Compatible apps are scarce and there's no way to easily determine which apps are compatible or not.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Overrated

    Posted
    ChrisB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Dont get the excitement that was portrayed. VR quality isnt quite there yet in my opinion. Tried to return this product to Best Buy today with all original packaging and receipt as this was a Christmas gift from my husband. We celebrated Christmas late this year due to family schedules. Jake the store Supervisor denied my return as it was past the Jan. deadline for the return AND that it was opened! Of course it was opened! It was a Christmas gift. I was also denied store credit! It was very obvious Jake could care less about my satisfaction. I have purchased many items from Best Buy over the years ..including a $1K camera. ABSOLUTELY POOR CUSTOMER SERVICE to a once loyal buyer. No more!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't waste the money

    Posted
    AggieEngineer
    • My Best Buy® Elite MemberElite Member

    I was excited for this when I received it for Christmas but quickly disappointed. The VR cinema app (1 of 2 actually made for this), only works with personal videos and doesn't even load videos from iCloud or iTunes, so it was pretty worthless. The other app is an AR app that lets you play with an avatar on a paper box, which has about 10 seconds of fun. Looking at other apps, the functionality is limited and your phone has to be adjusted just right. She me apps won't work at all. Worst of all, you have to take the phone out to change anything. There are no controls at all. This thing is the worst and I'm definitely taking it back as soon as I have the time.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Do not waste time and money

    Posted
    CharlieTech
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was going to write a very lengthy review but everyone of the reviews marked with a "1 Star" already explain it all. Manual is worthless, the only App that works is the roller coaster which is not very interesting, the cube that comes with it is fun for 30 seconds and does not allow you to pick an avatar for future games or use. I returned mine same day and my mom returned hers. You could by the Insignia cardboard one for 9.99 than this one. This company is profiting on customers who are excited and hopeful about VR and may not understand what they are really suppose to offer and do. Buy at your own risk.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    OK - not great

    Posted
    VRQueen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    These goggles fulfill the minimum need for cardboard on steroids. The phone holder is best for the +plus models where the smaller phones included the 8 need better positioning to get them right. the slight bit of foam in the holder does help aligning the phone to the view. The one major thing missing is the ability to change anything on the phone during viewing - no access to volume or buttons for selection, physically or via remote...would be a great add ! They are nicely designed and the fit is great.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Quality

    Posted
    MakingitRight
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Fits my iPhone 7 Plus with room to spare. Phone does not move. Gives you a 3D experience. Comfortable, not heavy, universal with other phones, so you do not have to get a new pair of VR goggles if you get a new phone. Bought them to use with my DJI Spark, there is an App that connects to the drone and uses the accelerometer in the phone to control the gimbal. (Really Kool) Best Buy had them on sale for $50 (Great Deal) Cons: because you are looking at the phone so close you can see the pixels if you focus on it. But cool never the less.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Christmas Present for 24 year-old Son

    Posted
    Stacell
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The goggles are comfortable and fit my Son’s phone well. However, there are no hands-on controls on the VR. It does take take some time to get use to using the VR. My Son wore them a little too long at first and he became very dizzy and nauseous. The VR is very limited on what you can do with it, and therefore you have to purchase additional equipment and/or software to get the full benefits and enjoyment out of it. However, we were able to try a roller coaster, walk around a museum, and an airplane simulation. It’s a neat experience.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth the money

    Posted
    JustG
    • My Best Buy® MemberMember

    Don't waste your time and money. Limited VR (free) videos for iPhone in the Apple store, no control on the headset itself like the Gear VR, and the tray adapter is too generic size wise to secure the phone in the headset. Additionally, you have to start the video you are watching prior to inserting phone adapter into the headset. The manual is terrible and the Zeiss website is even worse for support. And we read the reviews here after purchasing but before opening the box. Purchased for my wife...she was extremely disappointed and it was returned two days later.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Surprising results for the price

    Posted
    Gfenn3
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got these virtual reality glasses for my dad during the Christmas Holidays. (He's in his 60s) I thought it would be a great and fun opportunity for him experience technology since he's really trying to stay on the cutting edge with electronics. Initially, I was a little skeptical about the price since I had never heard of this brand or had known a lot about virtual reality myself either way my dad enjoy these glasses to no end and it is an opportunity to have fun with the whole family. I was super pleased and surprised at the quality of these glasses

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Either wait for standard or go big...

    Posted
    Ryker427
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've tried the Galaxy Gear at work and though it was kind of cool it wasn't what I'd call a complete product. The phone would constantly overheat and shut off. My iPhone didn't have the overheating issue with these goggles but they were kind of limited. Bestbuy didn't have a controller for the iPhone and so with many apps I was just stuck looking around and if I wanted to select something I had to remove the phone and then re-insert it. Overall I'd say wait until there's some sort of standardization or go with oculus rift.

    No, I would not recommend this to a friend