Customer Ratings & Reviews
- Model:
- ALU-E43CSX
- |
- SKU:
- 6500130
Customer reviews
Rating 1 out of 5 stars with 1 review
(1 customer review)to a friend
Rated 1 out of 5 stars
Not ready for prime time. VERY frustrated!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right now it is a ZERO!! From installation, the remote did not work. Unfortunately, I did not look at the reviews for the app, it would have told me so much more, like about the connectivity of this device in general. I LOVE the look of the unit, BUT the Bluetooth does not work AND the remote does not work. I could get up on a LADDER each time to turn it on?!? NOPE, not doing THAT!! Customer Support sent out a technician and all he was able to do (good guy, bad product) was validate that EVERYTHING I had tried and trouble shot with the company on the phone was valid. As of now, they are sending out a new Wi-Fi panel. Very much hoping that will work but neither the technician nor I have a lot of hope in that. If that does not work, how long is it going to be for me to get a whole new unit? If that does not work then I have a 45"Wx25"H hole in my ceiling that I will have to find another solution for??? I WILL UPDATE REVIEW as time goes by to let you know if anything does in fact work
No, I would not recommend this to a friendBrand response from zephyrventilation Team
Posted .Hello, Thank you for your review and comments. We apologize for your experience. Please reach out directly to Zephyr SupportManagement@zephyronline.com. We would like to learn more and resolve your concerns promptly! -Zephyr





