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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 71 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the Smooth 4 3-Axis Gimbal Stabilizer's ease of use, video quality, and its features, frequently praising its versatility and value for the price. Many also appreciate the included tripod and long battery life. However, customers are negative about occasional stability issues, reporting instances of unexpected shaking or erratic movements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 71 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Camera tripod plus more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opens up the world to new ways to use your cellphone to film stuff

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love making movies or shooting outside this helps you stabilize and make great videos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile features and ease of use. There’s not much more that I ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool gadget, very handy, easy access, very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a long time for BB to stock this. Finally came in and discounted for less than the white version. Love it. Using with iPhone X and makes my movements look cinematic with little effort at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent for begginers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product for beginners. This was simple and nimble.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Fun to play with. Love make video and take photos with this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely a great product and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it was to balance vs the one I initially got

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gimbal, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gimbal works great, just a bit top heavy could use a counter weight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Awesome !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great equipment, easy to maneuver. No need to touch your phone while in use. So many dials

    I would recommend this to a friend
  • Cons mentioned:
    Stability

    Rated 3 out of 5 stars

    new photo lavel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little difficulty to stability, other problem is the battery think twice.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far I haven't had it long enough to find any problem with it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gimbal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value in a gimbal for your phone, and it works like a charm Compatibility with Filmic Pro is a big plus!!

    I would recommend this to a friend
  • Cons mentioned:
    Stability

    Rated 1 out of 5 stars

    It didn't work properly with android phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item and tried to get it to work correctly but it would not work with my LG V40. The gimbal would start doing crazy motions, vibrating and ultimately was unusable to me for what I wanted to film. I see the potential but it has several issues on android phones. Maybe my unit was defective or not optimized for my phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Excellent product - missing option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the description, it states "The stabilizer can charge your phone directly during shooting." ...in reality, it comes with a USB to Type-C USB cable...that means you can connect the Smooth 4 to your computer, but CANNOT connect your phone to the Smooth 4 to charge it while you are using the unit. From the manual to the guide to whatever I find online, it seems I received the cable that went with a different Smooth 4 version. The manual I found on their site has a USB port at the base of the Smooth 4. You use that to connect the phone to the unit and charge the phone. This one has no such thing. It has the Type-C USB on one end and USB on the other, but the ports available are micro-USB at the top and Type-C USB at the base. So I would need a Type-C USB to micro-USB cable to actually use the unit and charge my phone at the same time; however, the only one I can find is 6 feet long! So this part sucks. Aside from that, so far the product seems great, sturdy, sound, is easy to hold, tripod is perfect, looks great, and I'm learning how to use it. My first few videos didn't really show me anything to be amazed by, but I'm looking at some tutorials to make sure I use it correctly to get the desired effects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth as silk. Very stable and not too heavy. Very durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Gimble

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gimble. Perfect for any phone. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best low price gimbal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There a few no name and brand name gimbals. if you get this on sale it's the best bang for your buck

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its Ok product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I am just not the target demographic but if you own IPhone XS Max you probably don’t even need a gimbal.

    I would recommend this to a friend
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