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Customer reviews

Rating 3.8 out of 5 stars with 86 reviews

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69%
would recommend
to a friend

Customers are saying

Customers enjoy the Wireless High-Definition Surveillance Camera's excellent video quality and ease of use, with many praising the user-friendly app and quick setup. The pan and tilt functionality and night vision capabilities also receive positive feedback. However, some users experienced difficulties with maintaining a stable internet connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 86 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    hooked up easily and working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hooked up easily and working well. set it up for home security.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    couldn't get it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked nice but I couldn't get it to work, something about the internet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera will do the job ...and you can move it easily to any room in your house. Where you have s wifi connection

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to buy this but decided to try it. You get what you pay for...

    No, I would not recommend this to a friend
    • Brand response from Zmodo
      Posted .

      Sorry for the inconvenience.

      Is there anything that I can help you with?

      Please tell us what is the issues with your device.

      Best,
      Phil

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything in description. We keep an eye on our pets and talk to them through unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did work as advertised, however, it is sometime difficult to view when away from home as it says "slow wi-fi".

    No, I would not recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for monitoring my front room. NV and alerts work great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent security camara good for house and work very nice and easy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my home. The quality of the cameras are great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and serves the purpose. Picture is pretty good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good first camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main issue would be sensor for light and dark is very sensitive at certain times of day.

    I would recommend this to a friend
    • Brand response from Zmodo
      Posted .

      Sorry for the inconvenience.

      You can change the sensitivity via the app setting.

      Best,
      Phil

  • Rated 3 out of 5 stars

    It is okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The zmodo web service blows. Camera is okay. Memory card slot doesnt recognize the memory card. Customer service is non existent. I have owne this for over a year. Will not buy again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You may have to change your router settings to get this working, and the camera is a little loud when it rotates. The picture is also not the clearest, but for the price it works.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this keep to an eye on pets while we were away. Does everything it says.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras for the price, picture quality could be better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to return it as smaller cameras available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other brands have smaller version with similar specs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Wireless Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this a couple of months and have had no issues so far. It doesn't always detect but 98 % of the time it does. It helped my wife when I was away for a week so she could look at it before entering the house to see if anyone had entered before she went in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is good, but not as easy to setup. Once got setup was pretty good. Still trying to figure out how to record, etc. but if looking for camera for security or spy on dogs, good camera.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Nice features, worked at first, but stopped.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked all the features of the Zmodo, and even got it on sale. Has pan tilt and dig zoom. It rotates the full 350 degrees which is great if you want one camera in the room to be able to see ALL of it while viewing online. I struggled to get it to connect to my wifi when i got it. We tried 3 methods that it gave you to connect. It FINALLY connected after an hour of trying. Over the next two days I set up push alerts for motion notification. It detected the movement almost all of the time, and on HIGH sensitivity it even triggered on headlights from a passing car reflecting off the wall once. The push notification came in within 30 seconds of the trigger. [when it worked]. [I downloaded the latest code version too.] Everything looked like i could deal with the quirks it had. HOWEVER******* I noticed most every time it would reset the resolution to the lowest setting [it had 3] when i exited the app, making me set it to HD 720 when i loaded it again later. After 3 days, the resolution selection icon was 'grayed' out [not selectable] and another icon selection to access the SD card storage quit working too. Nothing helped. So out of frustration I did the little RESET button to start all over, and it did not let me connect to my wifi again. I have 9 other devices hooked to it so I know this was the only thing that balked. I left an email at night with their support [8am to 8pm CST M-F] and then called the next morning after getting no response. After 15 minutes of music on hold waiting to get picked up I gave up. I took it back to BEST Buy the next day for a refund. I couldn't envision going through this connectivity issue every time I lost the wifi connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera for people with pets and children that are left alone. You can monitor them hear what they're saying and talk back to them so they know that you're watching them.

    I would recommend this to a friend
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