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Customer reviews

Rating 3.8 out of 5 stars with 86 reviews

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69%
would recommend
to a friend

Customers are saying

Customers enjoy the Wireless High-Definition Surveillance Camera's excellent video quality and ease of use, with many praising the user-friendly app and quick setup. The pan and tilt functionality and night vision capabilities also receive positive feedback. However, some users experienced difficulties with maintaining a stable internet connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-86 of 86 reviews
  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 2 of them and it takes a couple minutes to connect to a network but after that you have a super IP Cam

    I would recommend this to a friend
    • Brand response from Zmodo
      Posted .

      Thank you for your comment and your opinion.

      We will improve the connection feature to provide you faster connection.

      Best,
      Phil

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Works as promised and the app as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could not connect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not connect the camera to my strong wireless signal, nor could I connect my iPhone 6S to the camera ... disappointing

    No, I would not recommend this to a friend
    • Brand response from Zmodo
      Posted .

      There could be a few reasons why you're having trouble getting the camera to connect. We hope you were using our Zmodo smartphone app? Please give our tech support all call at 217-903-5037 Mon-Fri between 8am and 8pm so we can troubleshoot this for you. If for some reason there was a problem with the camera, it would be covered under the warranty and we would we replace it.

  • Rated 5 out of 5 stars

    Good Camera, Sale Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good camera. It works as advertised and I like that it is movable. I would buy it again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer support is terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these from Best Buy, one of them keeps turning the camera to face the back and points down. Chatted with tech support and they suggest turning the base of the camera around, which would not work with the wall mount, but just a silly suggestion. The other one seems to work fine so far. There are not much in the way of settings on the camera. Would love to turn off the night vision, but it glows all night.

    No, I would not recommend this to a friend
    • Brand response from Zmodo
      Posted .

      We're glad that one of your cameras is working well. If the other one is faulty, it can be replaced under the warranty. Please call tech support at 217-903-5037 from 8am - 8pm, Mon-Fri and they will be able to set up a product exchange file for you.

  • Rated 1 out of 5 stars

    Not for real security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don't record all the time, even with a micro sd installed. Zmodo support confirms. The server goes down often. Do not rely on these for actual cctv. They do not record and video cannot be transferred to authorities.

    No, I would not recommend this to a friend
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