Customer Ratings & Reviews

Initial impression.... Overall very good quality and very handy. Very slow to boil but most of the time you just leave it set for a temperature. Only when you refill it is it a long wait. Stainless steel outside, but I am not happy that the interior that contacts water is plastic on the stainless model. And the plastic had a plastic smell for the first couple of days. This is really similar to having an undersink "instant" water heater, except the undersink requires drilling a large hole in your countertop and if the undersink tank or plumbing blows out, you have a major house disaster on your hands. When this goes, you toss it and get a new one, without damage to the house with leaks. My wife and I go through a lot of hot water for tea etc during the Winter, which it is right now, so it works well for us. If you just occasionally use hot water and want it fast, just get a quick-boil plug-in kettle. We like that you have choice of 3 hold temperatures. It acts like a thermos so the water stays hot a long time and doesn't have to constantly reheat to hold the temperatures. A bit of learning curve to use it, but once you figure it out, it is easy.

Great product! I've bought many different appliances from this particular brand before and they never disappoint. I work two jobs and this is such a time saver every morning. It's very easy to use and I'm absolutely in love with the little tune it plays every time it's done boiling the water. The temperature is always perfect and it's been very convenient having not 1, but 2 of these boilers around our house. One of them is placed in my office and one downstairs for my family. It has 3 different temperature settings and is good for any kind of tea/coffee. 10/10 recommend.

I will keep this short and sweet...if you use boiled water and have been using a traditional water kettle type of product, this Zojirushi will make you wish you would have picked it up sooner. Just having constantly available hot water at the right temp in my house is such a big convenience. We drink tea a few times a day, use it for baby stuff, instant oatmeal, instant coffee sometimes among various other uses. And while it doesn't seem like it would be a necessity, it very quickly became one in my house and I plan on keeping one of these on my counter permanently. The convenience it adds is worth it. The only advice I have is to descale regularly because deposits WILL build up.

Love this boiler! Bought it to replace an off-brand one and it works a treat! The different water temps are nice, though I mostly use it for 100C, and the slow drip is really nice for pour overs. Swivel base is a nice feature, though I never need to use it, and it holds one more liter than my last one did at a smaller size. Zojirushi knows how it's done! A little pricey, but such is the brand. I hope this one will last me for ages.

Love it! Got this to replace our previous zojirushi water boiler that was over 10 years old. It heats the water quickly and quietly. I love that the sides of the container stay cool to the touch because of the vacuum insert. Controls are easy to use. No negatives yet.

Pros: easy to use, manual is available in many languages, the tank can rotate, many temperature settings, timer, Japan-made Cons: no so far.

Heat up water fast and quietly. Very convenient. Once you have tried this, you'll never go back to dumb kettles.

Works Great! It keeps water warm all day. I can have tea in a few minutes without waiting for boiling water. We even use it to steep our tea before making ice tea.

The functionality and features are well suited for me.

It made the perfect Christmas gift for our tea drinking family. No more waiting for the water to boil; so much easier than using the stove or microwave.

It’s amazing always having hot water at the ready. Totally worth it for me!

This replaced a similar unit that was many years old. It works as expected and is extremely high quality.

Great product from Zojirushi. The music after boiling is fantastic

A very nice product. I am extremely pleased. My church uses it also.

Love the boiler, have been using it for a while and its still perform very well.

Very convenient for making tea or formulas if you have a little one.

Very good and got price matched by a competitor and the boiler is very efficient

Strong smell chemical. Need it but can’t use it. This is best brand I can trust but have to return due to smell while drinking hot water from it.

Awesome love it.i like it i do have hot water all the time .

Better than expected！ Absolutely not to be missed.