Make sure to protect your new gaming product. A Geek Squad Protection enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly. If your gaming accessory fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.
Q: What should I do if my gaming product isn't working properly?
A: You can bring your product into a Best Buy store to get help if it isn't working properly.
Q: How long does the accidental Geek Squad Protection last?
A: The accidental Geek Squad Protection lasts for 12 months.
Q: What happens if my gaming software won’t turn on due to a power surge?
A: If your gaming software won’t turn on because of a power surge, the plan will make it right.
Q: Does this protection plan cover accidental damage to my gaming software?
A: Yes, this plan covers accidental damage to your gaming software while handling it.
Q: Can I transfer the Geek Squad Protection to someone else?
A: Yes, you can transfer your Geek Squad Protection when you sell or give someone your covered product.
Q: Does this plan cover hardware failure of the gaming accessory?
A: Yes, this plan covers hardware failure, and they will repair or replace your product.
Q: Are there any out-of-pocket costs for repairs covered by the Geek Squad Protection?
A: No, there are no out-of-pocket costs for parts or labor for covered repairs and failures.
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