Customer Ratings & Reviews

Great item. Needed a new one after 4 months never dropped and lightly used. Get the warranty you get a new one. No questions asked. Second works perfect. Let’s see how long.

I love knowing my product is covered by this, it gives me a sense of security.

I have been looking for this since it came out and its been sold out everywhere. I was finally able to get my hands on the very last one my best buy had and i am super excited. The screen is amazing, the quality in the build is amazing. Its like im using my actually ps5 controller. 10/10

The Ps5 portal is a game changer. I can play away from home and I don't have to spend extra money on games for another system. Speaker system is very nice. I like the way the portal looks and feels. The quality of the screen is amazing. If you have a ps5 you should definitely buy one. Oh yeah the price is the best.

Always fix the issue and great advice as well , laptops gaming consoles and even phones they will definitely fund and fix the issue

I feel like whether or not 1 year or 2 year accidental Geek Squad added protection is needed. I know a lot of repairs can be very expensive, so why not invest to help keep the product usable and protected.

buying isurance for my playstation portal, im always on my portal specially when someone is watching tv, ill pick pick up my portal and head to a quiet place and start gaming my ps5 games.

Anything can happen at any time, we all know that. And paying full price to replace an item you already purchased is crazy, when it's usually a simple fix is insane. The geek squad protection is always worth it. Its literally designed for accidents and its beytwr to have it and not need it, than need it and not have it, just like any other type of insurance essentially.

We always get the Geek Squad protection. It gives us a piece of mind just in case something goes wrong. The price of the protection is agreat value!

I love my purchase thank you I love shopping at BestBuys great store and great customer service.

It’s definitely needed just in case you damaged the product due to it being portable

Let's hope what i pay for it protects my investment, 2 ps5's, ps5 portal and 55"QLED TV

I really liked my ps5 portal I recommend it a lot I have a lot of fun and it's very comfortable to play with I'm quite happy

I love everything I buy from Best Buy so I always protect them.

Replaced my Desktop computer when screen stopped working without any issue. Made transaction very simple

Geek Squad Protection has been a lifesaver! Their service is fast, reliable, and professional. Whether it’s fixing issues or offering advice, they’ve got it covered. The peace of mind knowing my devices are protected makes the investment totally worth it. Highly recommend for anyone needing tech support!

Great product I enjoyed this capability and ability to play the game when I’m not at home. Also love the new update.

I love how they are easy to communicate with and patient with someone who does not know technology they are so helpful

ITS always worth the money, no stress ifsomething goes wrong.

Very smart on all of your electronics, especially the more valuable ones