Customer Ratings & Reviews
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would recommend to a friend
- Rated 5 out of 5 stars
This thing is a beast
Luba Posted
If installed correctly, the hood does its job, and then some. You can literally burn fish on high and not smell it standing next to it. Now, for the install comments... You will need an electrician to run a thick line, both for the hood, and for the motor outside. There is a minimum or 10 inch header clearance needed to run ductwork. Also, you will need rigid 10 inch ducts. In mu case, rafters ran across the kitchen in the right direction. Lucky. The double motor in a large stainless steel box will be hanging outside of your house. So, plan for an inconspicuous location. It is a bit of an eye sore. Finally, it could benefit from wi-fi. Minor issue, though.
I would recommend this to a friend - Rated 5 out of 5 stars
Remote blower for over-the-stove air venting
mathsinger Posted
Blower came packaged very well, so no damage to the item. This is a remote 1000 CFM device. An In-line 1000 CFM is also available so be careful that you've ordered the type of blower you want because they vent the air differently.
I would recommend this to a friend - Rated 1 out of 5 stars
Poor service quality
GowthamT Posted
Even though the installation is in the quote, service tech said that exterior hood installation is not covered.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted
Hello GowthamT, thank you for your review. If you have any questions or concerns about your delivery or installation, please call The Best Buy Support Line at 1-888-237-8289. <img src="https://s3.amazonaws.com/stratos-logos/logos/thermador.png" alt="thermador" title="thermador" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Don't buy this. go with blower in the hood itself
AlCapone Posted
Don't do it! We bought it and it broke within a year. No one wants to maintain it b/c it is on the roof. Certified vendors want you to detach it off the roof, bring it down they'll fix it then you put it back on. For the amount this crap costs, you would think it would last 10+ years.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted
Hello AlCapone, thank you for taking the time to share your review of model VTR2FZ. We are very sorry to hear about your experience. Our team would like to gather additional details to see how we may best assist. Please reach out to Thermador Customer Care at 800-735-4328 for real-time support. We look forward to hearing from you soon. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/thermador.png" alt="thermador" title="thermador" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Kitchen
ChrissyVet1981 Posted
Outstanding piece of equipment. It’s so quiet thank you again Best Buy.
I would recommend this to a friend