2-Year Accidental Geek Squad Protection
About this product
You're excited to buy a portable AV — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and covers you for the unexpected.
If you accidentally damage your portable AV product while handling it, no need to worry, it’s on us
Enjoy peace of mind knowing that you’re covered if the unexpected happens.
We provide annual maintenance for your portable AV product
Bring your product to a Best Buy store once a year, and we'll clean it, check functionality and take care of any alignment issues.
No out-of-pocket costs for parts or labor
We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
If there's a hardware failure, we'll repair or replace your product
This could be a problem with an internal part, how the portable AV product was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
If the remote that came with your portable AV product stops working due to a covered failure, we'll replace it
Get a one-time replacement for the remote control that was included in your portable AV product’s original box.
If your battery won't hold a charge, we'll take care of it
Get a one-time replacement for your original non-disposable battery (or product if it’s an integrated battery) if it fails to hold at least 80% of its original charge specifications.
If your screen has bad pixels or a shadow image, consider it handled
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
If your portable AV product won’t turn on because of a power surge, count on us to make it right
You’re covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
You can transfer your Geek Squad Protection
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.
When something goes wrong, we're always here to help
Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.
- BrandGeek Squad®Product Name2-Year Accidental Geek Squad ProtectionPlan TypeGSPUPC400066279509BSINJCQ6HKH53YSKU6627950
Reviews
Rating 4.7 out of 5 stars with 269 reviews
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I have a 65in LG Nano TV . And I was told that you guys have a accidental insurance on TVs. Is that true
Answered by GeekSquadSupportHi Terry. Thanks for reaching out about this! Currently, the Geek Squad Protection that covers TVs does not include accidental damage. The full terms and conditions for your specific plan can be reviewed any time at www.geeksquad.com/termsconditions. If you have any further questions, please let us know!
Does this plan cover accidental damage?
This plan from Geek Squad does cover accidental damage.
This question and answer was generated by AI based on customer and product data.Is this protection plan an enhancement to the manufacturer's warranty?
This protection plan enhances your manufacturer warranty and covers unexpected issues.
This question and answer was generated by AI based on customer and product data.What kind of protection does this plan offer?
This protection plan enhances your manufacturer warranty and covers you for unexpected issues.
This question and answer was generated by AI based on customer and product data.How long does the protection plan last?
The protection plan has a term length of 36 months.
This question and answer was generated by AI based on customer and product data.