2-Year Mobile Geek Squad Protection Basic
About this product
You're excited to buy a new cell phone — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
If you accidentally damage your phone while handling it, we'll take care of it
Enjoy peace of mind knowing that you're covered if the unexpected happens.
Your original in-box accessories are covered as well
We'll cover any of the accessories that came in the phone's original box, including chargers, earbuds and more.
If your battery won't hold a charge, we'll take care of it
Get a replacement for your non-disposable battery if it fails to hold at least 80% of its original charge specifications.
If your screen has bad pixels or a shadow image, consider it handled
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.
If there's a hardware failure, we'll repair or replace your product
This could be a problem with an internal part, how the phone was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
If your phone won't turn on because of a power surge, count on us to make it right
You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
We'll help ensure that your phone can be traded in
You can't trade in a broken phone at Best Buy, so Geek Squad Protection will help your phone continue to work great until it's time to trade it in.
You can transfer your Geek Squad Protection
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.–9 p.m. CT) to transfer.
When something goes wrong, we're always here to help
Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.
- BrandGeek Squad®Product Name2-Year Mobile Geek Squad Protection BasicPlan TypeGSPUPC400066319083BSINJCQ6HKKP6LSKU6631908
Reviews
Rating 4.5 out of 5 stars with 22 reviews
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.