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2-Year Mobile Geek Squad Protection Basic

SKU: 6631909
Sold byBest Buy

About this product

You're excited to buy a new cell phone — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.

Features
  • If you accidentally damage your phone while handling it, we'll take care of it

    Enjoy peace of mind knowing that you're covered if the unexpected happens.

  • Your original in-box accessories are covered as well

    We'll cover any of the accessories that came in the phone's original box, including chargers, earbuds and more.

  • If your battery won't hold a charge, we'll take care of it

    Get a replacement for your non-disposable battery if it fails to hold at least 80% of its original charge specifications.

  • If your screen has bad pixels or a shadow image, consider it handled

    If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.

  • If there's a hardware failure, we'll repair or replace your product

    This could be a problem with an internal part, how the phone was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.

  • If your phone won't turn on because of a power surge, count on us to make it right

    You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.

  • We'll help ensure that your phone can be traded in

    You can't trade in a broken phone at Best Buy, so Geek Squad Protection will help your phone continue to work great until it's time to trade it in.

  • You can transfer your Geek Squad Protection

    When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.–9 p.m. CT) to transfer.

  • When something goes wrong, we're always here to help

    Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.

See all features
Specifications
  • Brand
    Geek Squad®
    Product Name
    2-Year Mobile Geek Squad Protection Basic
    Plan Type
    GSP
    UPC
    400066319090
    BSIN
    JCQ6HKKP6Q
    SKU
    6631909
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Reviews

Rating 4.2 out of 5 stars with 21 reviews

81% would recommend to a friend

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Awesome products

    Yes I recommend the Geek Squad it's a good quality Product

    Posted by JobF

  • Rated 4 out of 5 stars

    It's good to have in case

    I haven't used this warranty yet but I'm pretty clumsy so it's a matter if time

    Posted by JoelO

  • Rated 5 out of 5 stars

    Protection plan

    I have got this protection plan because I break my phone offen when I drop it. I would suggest to take this geek squad plan if you are planning to buy the phone

    Posted by DUSHYANTHSRINILAYJ

  • Rated 5 out of 5 stars

    Worth every penny

    Anytime I've purchased a geek squad plan I've been treated well! The staff are friendly and helpful and always solution oriented. I always get a replacement and even an upgrade and it's always within a timely manner. :)

    Posted by Royale

  • Rated 5 out of 5 stars

    Geek Squad

    Appreciate the help i have with the Geek Squad. Appreciate the help they have provided to me so far

    Posted by TonyaD

Questions & Answers
  • If the phone screen has bad pixels, will it be repaired?

    Yes, if the screen has bad pixels or a shadow image, it will be handled.

    This question and answer was generated by AI based on customer and product data.
  • Will Geek Squad repair the phone if there is a hardware failure?

    Yes, Geek Squad will repair or replace the product if there is a hardware failure.

    This question and answer was generated by AI based on customer and product data.
  • Does this protection plan cover accidental damage to my phone?

    Yes, this plan covers accidental damage while handling the phone.

    This question and answer was generated by AI based on customer and product data.
  • What happens if my phone's battery fails to hold a charge?

    If your battery won't hold a charge, you will get a one-time replacement.

    This question and answer was generated by AI based on customer and product data.
  • Does this protection plan cover accessories that came with the phone?

    Yes, this protection plan covers the original in-box accessories, including chargers and earbuds.

    This question and answer was generated by AI based on customer and product data.
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